Brookdale Eddy Pond West
669 Washington Street, Auburn, MA 01501
(800) 558-0653
Verified Partner
4.15
(13 reviews)
Photos of Brookdale Eddy Pond West
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Reviews of Brookdale Eddy Pond West in Auburn, Massachusetts
4.15
(13 reviews)
Facility
4.3
Staff
4.6
Food
3.8
Activities
3.6
Value
3.2
Reviewer#JM013024a
5
|
February 14, 2024
We went to look at Brookdale Eddy Pond West. It's closer to my house. The people there were extremely nice. The staff was super pleasant. It didn't have a swimming pool. My mom seemed to like everything. She was just concerned because she loves to cook, but there was no stove. I liked it. I thought it was very nice. I think it would be perfect for my mom. The residents were walking up and down the aisles, saying hi, and waving my mom in to go watch a movie, so it was nice. The staff was very friendly and called a couple of times on the phone before we made the decision to go. She was very nice and pleasant. The menu looked awesome. The facility was very clean and nice. The staff showed us the patio outside, the dining room, and the barber shop. She showed us everything. The other thing my mother liked was the balcony.
Harriet
5
|
July 18, 2023
We toured Brookdale Eddy Pond West for my mom. Overall, it was fantastic. They showed us everything, and we talked to people, and it was a good experience. The staff member was wonderful. She was very informative and very polite. I enjoyed talking with her. The dining area is very large, clean, and very neat. It's almost like eating in a restaurant.
Paula
5
|
April 30, 2023
I visited Brookdale Eddy Pond West. The staff was very friendly. They made me feel comfortable, answered all my questions, and they try to help me look at the most affordable options. We looked at both the 1-bedroom and the studio, and they were both nice. We decided against a 1-bedroom for my mother. We didn't think she needed that much room, and the studio is the better option. The person who gave us the tour was very helpful, very friendly, and listened to all our concerns and questions. She was very good.
Mike
5
|
November 11, 2022
I went to Brookdale Eddy Pond West. The person we met was fantastic. She gave us all the information we needed, and kind of guided us toward the difference between assisted living versus my father's needs. They have a memory care unit which my father may need if his condition progresses further, but he has other physical disabilities as well. They will not be able to care for him in the future, so the staff recommended a couple of other places. She was extremely useful. The tour of the building was fantastic, too. They had a very nice facility. The dining halls were very nice. Not touring a whole lot of others, I would've been very happy placing my father there knowing that they had some other areas outside the building. There were green spaces with some seating available. There's the east area, which kind of goes around the hill, and it looked very nice up there as well. They had a patio outside, and some people were sitting outside when we first got there.
Bob
4
|
July 1, 2022
My mom will be moving to Brookdale Eddy Pond West. The place was well set up. It seems like the people were happy in the place, the people were very friendly. We looked at a few other places and a lot of the buildings are very similar, but I like the setting of Brookdale Eddy Pond West's buildings. It's right up the main road, but it's kind of in the woods at the same time so that's nice. I haven't tried the food but I went at a meal time and the food looked very good. I'm a salad person so it looked great. On the activities side, if you want to do something they'll try to create an activity for you. Like if you have a certain interest, they'll look for a couple of people so you could do the activity with others at the same time. I thought that was nice.
Paul
4
|
January 18, 2022
I've been to Brookdale Eddy Pond West in Auburn because that's where my mom was, and my dad was there for a little bit at one point too. She was there for only about a month and a half before she passed. She was in their assisted living right before Thanksgiving. She enjoyed it. They tried to get everybody involved with different activities. They had the kids come and do an outdoor Halloween costume parade. They had different kinds of things that the community would do every week. A couple of times a week they had different social events, so they certainly tried to get their members active and participating, and enjoying each other's company. I don't know if it's because they're a little understaffed with the pandemic and COVID things, but sometimes it would take a little while after she would hit her call button to get somebody there. Overall though, it was a great experience. Her room was nice, it was a good size room. It could easily fit a bed, a chair, and a TV. She also had a little kitchenette with a refrigerator and a good-sized bathroom that was easily accessible for the handicapped. It was a good enough room. The maintenance seemed good too. They had just fixed up the bathroom right before she moved in to make sure everything was operational the correct way. Everything seemed clean. The nice big cafeteria was always clean and had different options for food every day. She said that the food wasn't too bad. I think maybe there are a few meals a week that she didn't enjoy as much as the others but overall, I think it was decent. Everybody was pretty friendly. I'd say the biggest negative thing is when she passed away. It was 2 days before Thanksgiving and they had said that per the contract, I had five days to move everything out of her place or else I'd have to pay for another month or whatever it would be. I don't know but just based on it being around the holidays, it would have been a little nicer to have a little bit more leeway for me to deal with my mom passing, cleaning out her apartment, and trying to also still enjoy the Thanksgiving holiday with my family as much as I could.
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Costs for Brookdale Eddy Pond West in Auburn, Massachusetts
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$5,450
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$6,985
Starting Price
Services and Amenities of Brookdale Eddy Pond West in Auburn, Massachusetts
Costs
- Rent Plus Care Fees
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
About Brookdale Eddy Pond West in Auburn, Massachusetts
Brookdale Eddy Pond West is located in Auburn, Massachusetts near Highway 20, Interstate 290, Eddy Pond and retail centers. Visitors appreciate the kind staff, and they're impressed by the multitude of activities offered, including trips to shopping centers and ice cream shops, card games and activities, dances and country-themed days such as Italian Day. One-bedroom, two-bedroom and studio apartments are available, and there is an emergency response call system for residents' safety. Brookdale Eddy Pond also provides medication management, housekeeping and laundry services, assistance with bathing and dressing and assistance with walking, so residents can enjoy stress-free living.
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