HarborChase of Auburn Hills

3033 N Squirrel Rd, Auburn Hills, MI, 48326

14 reviews

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Reviews of HarborChase of Auburn Hills


based on 14 Reviews

Anna18 December 22, 2014

I am a friend or relative of a resident

I placed my son in HarborChase. He is 43 years old, and he has Huntington's disease. He needs to go back into a facility, but HarborChase won't take him anymore because he smokes. My first impression of this place was good. It was very good. It was very clean. There were very attentive people. There were no odors. As for their rooms, there were private rooms. There was one person or a couple in a room. Regarding activities, every time I was there, there were no activities. They told me that they would take them to the movies, though my son wasn't there that long, but in that time, they never took him to the movies or anything like that, but they told me that they did.



Caring69452250 September 30, 2014

I am a friend or relative of a resident

HarborChase is a small facility so it worked well for my mom. There was a schedule every day, and they followed the activities such as bingo. They did a thing called reminiscing where they would sit and discuss their lives. I think there were 4 or 6 tables for each meal, so that was kind of a big deal like they sit around their meal tables for quite a while. Probably every week or two, there was an outing. They went to Culver’s for lunch. They had picnics. They went to cider mills in the fall. Once every week or two, they would bring in entertainment. They had family things like picnics and holiday parties.

I also notice there was not a big turnover in the care staff. I was very impressed with the care workers. The every day people that mom dealt with were really good. It was interesting because they were the people that probably were the least appreciated and the least paid. They were really caring, and they would go out of their way. There was a big turnover of the administration. I felt like the administration there was a bit lacking.

The upkeeping and cleanliness was very, very good. There was one maintenance man who was there all the time, and mom’s room was cleaned and vacuumed probably every other day. Her first impression when she walked in, she said it didn’t smell there. It’s very comfortable and very clean. I was very impressed.



midaughter August 05, 2014

I am a friend or relative of resident

Not impressed. I would never recommend this facility!! Definitely seek other facilities. Safety is a huge issue, the home is Understaffed and staff changed weekly. Residents had alot of bruises and cuts. My father was sent to hospital several times a month and medicated unnecessarily!! He started in assisted living which is much cleaner and nicer than the other buildings. Personal items were always missing and they were not big on personal hygiene.



Caring67168350 August 01, 2014

I visited this facility

I got a good impression of the people working in Harbor Chase. The manager was very nice. It was a very pretty place. The rooms were fairly big, but narrow. You can set up a sitting area and a bedroom. The rooms were designed so that all of them are situated in a circle; I suppose that’s why it's long and narrow. The food was pretty decent and better than most facilities. It was pretty expensive though.



GB Gal December 30, 2013

I am a friend or relative of resident

I currently have a loved one at this facility. We feel so blessed to have found Harbor Chase of Auburn Hills. Actually, a doctor from a local hospital told us about Harbor Chase. Our loved one has been here 2 years and we have been more than happy here. The love and care received here has been wonderful, and the care managers are terrific. Each resident has their "issues" and the staff here knows their habits and quirks and they happily work with each one of them to make them comfortable, happy and well taken care of. They have made us feel like a part of their family. I highly recommend Harbor Chase to anyone looking for a facility for a loved one. Thank you Harbor Chase for all you do!



Joseph17 August 29, 2013

I visited this facility

HarborChase was nice. It was like a high class hotel. But it was a bit expensive. The rooms were not very spacious. The staff was very nice and they treated us very well. I would recommend it to others, if they could afford it.



bre2123 May 19, 2012

I visited this facility

The staff was worked rather hard, and I felt bad for them. It took them a long time to do mostly anything at all. The facility itself was quite clean, and tidy, but the workers were under-paid, and overworked. I enjoyed the company of the old people they were rather sweet, and friendly. Some of them were out of their heads at this point, but we all get to that point when we grow old. I enjoyed spending time there, and would go back if only to help the old people, and staff. I wouldn't recommend it for my family members though.



KRK188 January 26, 2012

I am a friend or relative of resident

Scary! No generator this past fall when power went out{10hrs without power}!Staff short{2 caregivers/20 residents, 1 caregiver/20 residents midnights{with 2 pages of cleaning chores},Food processed high in sodium,no water offered for hydration during day. Pest control in for ants numerous times, and now mice traps in one building. Unsafe,unclean,scary! Management offers nothing but excuses!!! Very disturbing!!!

Provider Response

We apologize if your experience at our community was anything less than positive. We welcome and appreciate your feedback. Our goal is to always provide the best care environment for our residents. If your experience was less than positive, then we want to hear from you and ensure your concerns are clarified. Please feel free to contact us via phone at (248)-340-9766. Thank you.



bhecm September 28, 2011

I am a friend or relative of resident

I visited many facilites before chosing this one for a relative. The staff and enviroment are safe and secure. They make the resident feel good and keep them comfortable. They check on the residents very often. I would highly recommend Harbor Chase to anyone with Alzheimer's or other memory issues.


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From HarborChase of Auburn Hills


Celebrating senior living each and every day!

Welcome to HarborChase of Auburn Hills, and the highest standard of Dementia and Alzheimer's care. Respect and simple kindness abound here as we celebrate each individual life with the dignity it has earned and a warm appreciation of chapters still to unfold.

We know you're facing a difficult decision. That's why we're here, and why we do what we do. We understand the challenges you face when caring for a loved one with memory loss, dementia, or Alzheimer's. But now imagine a new home where lovely surroundings, tasty food, and a compassionate, competent staff make each day shine. This is HarborChase of Auburn Hills, where we pride ourselves on setting the gold standard every day.

Come visit and experience our tradition of excellence in Dementia and Alzheimer's care.

Call today; this could be your truest act of love.

What Makes Us Special


All studio apartments are located on the first floor and there are no elevators or stairs in the community. Also, each cottage has a secure outdoor garden space for residents and their guests to enjoy.

Features of HarborChase of Auburn Hills


Technology and entertainment

  • Cable TV in resident's rooms
  • Technology extra: Emergency Call System
  • Wi-fi in residents' rooms and shared areas

Health services

  • Medication Management
  • Pharmacy
  • Physical therapy

Room and housing options

  • Studio apartments
  • Housing extra: Cottages
  • Companion suites: We offer companion suites

Features

  • Beauty/Barber shop
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • Transportation for residents (shuttle bus or similar)
  • Shared space where residents can host parties
  • Features extra: Secure Environment

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Wii sports competition
  • Gardening

Guest services

  • Guests can attend meals
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens

Costs

  • We charge monthly rent plus additional fees for specific care needs, as needed
  • We charge an entry fee
  • Fee structure extra: We offer a month-to-month rental
  • Minimum rate: $4,890/month
  • Minimum memory care rate: $4,890/month

Dining options

  • Meals in a shared dining room

General

  • Pets: Small pets allowed
  • Staff patient ratio: 8:01
  • We offer respite care (short term stays)
  • Minimum age: None

Licenses

  • Licenses: Adult Foster Care

Financial guidance

  • We help families understand VA benefits
  • We help families explore other financial options to afford senior living

Location of HarborChase of Auburn Hills


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