I don't think anybody will come close to Arbor Terrace. It is only two stories and there are only 40 residents on the assisted living's side. Against the other facility, that's where Arbor Terrace of Asheville would win out because it is a very intimate physical situation and because it is smaller and there are fewer people than the other facility. I met all of the staff, they know me and I know them. It is just very intimate. The ratio of staff to residents is much smaller. What my mother does is that she gets up every morning bed, makes her bed and goes down to breakfast. It almost feels like a home there. After breakfast, she goes to the activity room, which is right next door. The activities director is there all day. They would bring in people from the outside that could sing or play instruments or an animal doctor and then they play games like bridge. When you go to that room, there is always something for you to do. They are active as they want to be and that's really a personal thing.
My mother loves the place, she picked it herself. I think it is also because she feels the love from them. The staff is very loving. The intimacy puts them into position where you can actually feel that. My mother had been to two other places and when she walked in, she said, "This is it" because "It just felt like home." The place is very warm and intimate. It didn't feel "clinical" like you're in a facility. Some of the people who come to see my mother who are not quite ready for assisted living say that's where they want to go. I can call the executive director anytime. I can call and it doesn't matter which I speak to, they know my mother's situation. They rotate the nurses so that the nurses could know the residents and the residents could get to know them as well. The leadership there are hiring the right people at work, so it is clear that people have been trained to be caring and loving.