The Bristal at Armonk

90 Business Park Drive, Armonk, NY, 10504

10 reviews

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Reviews of The Bristal at Armonk


based on 10 Reviews

Caring107255450 March 07, 2015

I am a friend or relative of a resident

My mother is a resident at The Bristal. We chose it because it was located in Armonk. I think their day time activities are excellent, but I think that the evening room care needs improvement. I wouldn't recommend it.

Provider Response

As in all Assisted Living environments, residents of The Bristal each come with varying levels of strengths and abilities for managing what are called ADLs — Activities of Daily Living. We make a complete assessment of these abilities for every resident to determine who may need more help or less help in these areas. We develop a highly personalized care and assistance plan for each resident that balances the privacy and independence they value, while ensuring they receive the appropriate care, safety and attention they need. We never employ a one-size-fits-all approach, which is an aspect, in fact, that our families value most about The Bristal. Should a resident require, for example, help with showering and turning in for bed, or should the family wish the resident be checked on throughout the evening, we can absolutely arrange for that extra level of care to be delivered. Otherwise, there is always a concierge at the front desk that can be called 24/7, and residents can also use their pendent alert to contact our Wellness Department. In addition, please consider this: When it comes to making a choice about an Assisted Living community, we have found, over our more than a decade operating, that every resident and family has unique and diverse needs — distinct expectations, priorities, perspectives and experiences — and that some aspects which prove essential for some families are less important to others. This is why we encourage all families who are considering The Bristal to visit us in person, take a tour, ask their own questions, and see for themselves what makes us such a successful and sought after senior care solution in the communities we are privileged to serve.



Rosaline1 January 24, 2015

I visited this facility

The Bristal was very lovely, but I think my mom felt like the other facility we visited had a little more to offer. It was very nice. The woman who showed us around was lovely. It was a newer facility, so it was a little bit hard to judge and get a sense of what is going on, but she liked it, and we were pleasantly surprised by it. Armonk is a great town.



Engaged Caregiver December 21, 2014

I am a friend or relative of resident

The Bristal is beautiful and the activities and that staff are excellent. The location is quite convenient The residents call it The Prison and the Director is called The Warden. The residents (not my family members) tell me the food is awful but I cannot comment from my own experience eating there as family is not welcome in the dining room. The staff is well credentialed and appear overwhelmed with work. It is possible the management in Long Island cares even less about staff welfare than patient welfare. My wish is that they will give up and sell to a more caring management team.

Provider Response

The Bristal at Armonk operates under the same high standards of excellence that have distinguished The Bristal as an award-winning Assisted Living organization since our founding in 2001. Skillful operations across all of our currently open communities, in fact, exceed those demanded of the New York State Department of Health — of which, of course, we are fully licensed. We have created an environment that balances both structure and freedom at The Bristal, to champion our residents’ desire for independence while ensuring the care, safety and attention they need. Our executive chefs are award-winning, and our cuisine, as well, has been recognized for its culinary and nutritional value. Moreover, we regularly diversify our menu to keep choices fresh, healthy and appealing. We encourage and value all constructive suggestions to ensure our residents’ living experiences are the finest they can be. In addition, please consider this: When it comes to making a choice about an Assisted Living community, we have found, over our more than a decade operating, that every resident and family has unique and diverse needs — distinct expectations, priorities, perspectives and experiences — and that some aspects which prove essential for some families are less important to others. This is why we encourage all families who are considering The Bristal to visit us in person, take a tour, ask their own questions, and see for themselves what makes us such a successful and sought after senior care solution in the communities we are privileged to serve.



Caringson123 November 04, 2014

I visited this facility

the Bristol in Armonk is run like a business. If your looking for a place to call home this is not the place. At 7 thousand a month you must eat when told and only in you room when your sick. The food is and has been poor. Any complaints fall on deaf ears. inteligent vibrant adults are treated as children in a prison.

Provider Response

Since The Bristal first opened its doors in 2000, as an organization, we remain genuinely and consistently committed to providing a premier assisted living experience that is safe, transparent, enriching, and rewarding for both our residents and their families. If you or your family member has had some experience, encounter, or incident that is, in any way, inconsistent with The Bristal’s demanding standard of excellence, we will address your concern or explain why certain procedures are in place. We understand that some residents may be accustomed to eating their meals at varying times of the day. As per New York State regulations we must provide three regularly scheduled meals for our residents. The reason for this is to encourage socialization and exercise. For an orderly operation of the kitchen and dining room we have provided times for both a first and second seating. We urge you to make an appointment to meet with your community’s Executive Director to discuss the matter in detail, so that we can be empowered with specific information for responding immediately and accordingly. If you feel your concerns have not been addressed, please call the offices of the Ultimate Care Management team. You’ll find the contact information on our website. Thank you.



Caring87082850 June 19, 2014

I am a friend or relative of a resident

We chose The Bristal at Armonk for my uncle. It's a very nice community, and they have a very helpful staff. The rooms are very nice, fresh, and very clean. It's a brand new facility. Their food is excellent, but I would not recommend the medical staff.


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From The Bristal at Armonk


The Bristal at Armonk is a gracious residence situated in northern Westchester County. This is an ideal setting for the creative, active and interesting life you’ll experience at The Bristal. Our genuinely skillful and caring professionals attend to your needs and well-being each day, providing a perfect balance of care and independence.

The Bristal at Armonk is within 10 minutes of Chappaqua, 20 minutes of Greenwich, less than an hour’s commute from NYC by car or rail, and only 15 minutes from the city of White Plains, malls, restaurants and numerous conveniences. The area is rich in history, inviting to families and easy to love, with river rock walls winding along country roads. Armonk itself has a lovely main street, and Westchester Medical Center is only minutes away.

Features of The Bristal at Armonk


Health services

  • Medication Management
  • Pharmacy
  • Physical therapy

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio apartments
  • Housing extra: Friendship Suite with Private Bathroom
  • Companion suites: We offer companion suites

Features

  • Beauty/Barber shop
  • Computer room
  • Hiking trails
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • Pool
  • Spa
  • Transportation for residents (shuttle bus or similar)
  • Coffee shop
  • Shared space where residents can host parties

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Book clubs
  • Wii sports competition
  • Tai chi
  • Yoga
  • Gardening
  • Cooking
  • Activities extra: Computer Classes

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens
  • Private services

Costs

  • We charge monthly rent plus additional fees for specific care needs, as needed
  • Minimum rate: $5,500/month
  • Minimum memory care rate: $7,700/month

Dining options

  • Meals in a shared dining room

General

  • Pets: Small pets allowed

Licenses

  • Licenses: ALR with Special Needs and Enhanced License

Financial guidance

  • We help families understand VA benefits

Technology and entertainment

  • Wi-fi in residents' rooms and shared areas

Location of The Bristal at Armonk


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