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The Waterford on Cooper

1860 North Cooper St, Arlington, TX 76011

(800) 558-0653

Verified Partner

4.5

(28 reviews)

Offers Memory Care and Assisted Living

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Reviews of The Waterford on Cooper in Arlington, Texas

4.5

(28 reviews)

  • Facility

    4.6

  • Staff

    4.7

  • Food

    4.9

  • Activities

    5.0

  • Value

    4.6

Reviewer#RD0119rd

4

February 7, 2024

I visited this facility

The staff at The Waterford on Cooper thought my dad would fit in better at their assisted living. It was bright. There were a lot of windows in the main area. It made me feel like it was a happy place. The people were warm and friendly. I liked the staff. It had a cozy home-like feeling to it. When I was there, they were about to start an exercise class. They were setting up for it, and I saw some of the residents gathering. I saw a respite room and a regular studio apartment. They were clean and nice. They were basic rooms.

Provider Response

Thank you for your visit and detailed review of the Waterford on Cooper! We appreciate that you found it a happy place as we strive every day to make it one for the residents! We look forward to meeting your dad!

Keas Daughter

5

October 25, 2023

I am a friend or relative of a current/past resident

My Mom is a resident at Waterford on Cooper Memory Care. All the staff lead by Sharon the director are so caring. They are very gentle with residents and treat them with respect. They use techniques that redirect challenging behaviors. We moved Mom from a previous memory care place where they were uncaring and horrible so our experience now with Waterford is very refreshing Thank you Waterford!

Provider Response

Thank you for your kind words! We are so glad to have your mother with us here at The Waterford on Cooper!

Lewis's Family

5

October 24, 2023

I am a friend or relative of a current/past resident

My Dad has been at this facility for 3 years now. The staff is super friendly and very engaging with the residents. Sharon the Mgr is amazing and bends over backwards for the residents needs. They have a full time activity Mgr now and she always has something going on for the residents. My brother visited over the weekend, said staff was very friendly and caring. We love all the staff at The Waterford because they are so good to my Dad. Susan

Provider Response

Thank you, Susan, for sharing your and your dad's positive experiences at the Waterford on Cooper! We love having your dad here!

Debbie T.

5

October 6, 2023

I am a friend or relative of a current/past resident

I'm writing to give my honest opinion of this facility in Arlington, TX. When my mother was diagnosed with dementia she was placed in the Memory Care Unit of this facility. The housing is beautiful & clean, and it's secure and the staff were very caring. Later my father's health necessitated his moving to the facility and he & my mom were then moved into the Assisted Living section. There are about 4 levels of care here, depending on the individual's needs. Both were well cared for with all their food, medications, bathing, dressing, physical therapy, toileting and overall comfort. The CNA's are all very professional and kind and some even became like family and would visit daily with us. My parents were treated well. The Management staff is also professional and had meetings with my sister and I to update and assess my folks needs as their health deteriorated. My sister & I had researched and toured many facilities in Arlington and were so disappointed to see the type of care that is given in regular nursing homes. It's atrocious. And the staff to patient ratio is horrible. And, the majority of facilities in Arlington are literally jam packed. The Waterford on Cooper though is definitely a high-end step up from those nursing homes. When looking for a place for your elderly family members I highly recommend Waterford on Cooper.

Provider Response

Thank you, Debbie, for your wonderful review! It has been our pleasure to care for your parents. We appreciate you taking the time to share!

Dan

5

October 30, 2022

I am/was a resident of this facility

I moved into The Waterford on Cooper. It seems very well kept. The staff here is very caring. The food is delicious. They provide a microwave and a refrigerator. They have a courtyard. They serve breakfast, lunch, and dinner.

Provider Response

We appreciate your positive review about your recent experience with us!

John

5

September 23, 2022

I visited this facility

The Waterford on Cooper was a very good place. I looked at the studio type of units and one-bedroom and both were very clean. It looked like they had been completely gone over recently and repainted everything. The grounds were immaculate and very well kept. We saw groups of people (about 30 individuals) that were playing Wii bowling. Then I met several workers while we were walking around and they were all friendly. They were well prepared for a tour.

Provider Response

John, thank you for your kind words and this wonderful review!

jp556

5

September 17, 2022

I am a friend or relative of a current/past resident

I want to recognize Taylor as an excellent Activities Director. She is organized, good with the residents and super friendly! Waterford is very lucky to have her!

Provider Response

Hi Jp556, thank you for taking the time to leave a review for us at The Waterford On Cooper. We're happy we could meet your expectations!

Bruce N

5

September 15, 2022

I am a friend or relative of a current/past resident

I would like to recognize Taylor activities director and the great job she does. The activities are organized and consistently scheduled. Taylor makes it a great experience for each individual resident.

Provider Response

Bruce N, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford On Cooper!

Laura

4

June 14, 2022

I visited this facility

I went to The Waterford on Cooper. You could live semi-independently, but there were nursing staff and people passing meds. It was more of a medical facility, which is not what we need at this time. We just need Mom to be in a safe place where she's got some assistance if she should need it. It was very structured, and it wasn't as home-like. It was more of a nursing facility. We're simple country folk, we're from Missouri, and this was more upscale. That's not bad if that's what people are looking for. Maintenance people were walking around. The residents there were engaging and waving to them. It was a community, and it was a family, but it was more of a medical setting. It wasn't nice or warm. They have a chapel. Activities were going on, and they were serving wine. It was someone's birthday, so they were having a birthday celebration.

Provider Response

Laura, thank you for taking the time to share your first impressions with us. We will certainly strive to ensure the next experience is much warmer!

Patti

5

December 30, 2021

I visited this facility

I toured The Waterford on Cooper. It was well-organized, really nice, and seemed to have a lot of activities that they showed, that they did on a regular basis. They seemed real nice. The staff was real nice, real informative, and knowledgeable of the questions we asked. From what we saw, the rooms seemed real roomy and the upkeep seemed nice.

Provider Response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

William

5

November 26, 2021

I visited this facility

The tour at Waterford on Cooper was good. The man who took us on the tour answered all of our questions, where to take us, and what we needed. So it was a good visit. The facility was very nice and the apartments were ideal. It's the perfect location, it's very close to the shopping areas. So if people wanted to get out, it's very, very convenient. Their amenities were more than adequate. It's in a top neighborhood, so it's very nice with very nice surroundings. It's well laid out. We only had an interaction with the maintenance man, he was the one who took us on a tour, and it was very good. He knew what he was talking about, he has been there for many years, so he was very knowledgeable of the place and the amenities and everything.

Provider Response

William, we are so happy to read such a great review about The Waterford On Cooper!

JDeR

5

February 3, 2021

I am a friend or relative of a current/past resident

My Mother is a resident. Her room is updated and bright with plenty of closet space. The best part of the Waterford on Cooper is the kind, caring staff members that work with my Mom. They are friendly, make my Mom feel comfortable and even listen to her many intriguing life stories! A must for my Mom who enjoys socializing.

Provider Response

Hi Jder, thank you for taking the time to leave a review for us at The Waterford On Cooper. We're happy we could meet your expectations!

Sandra

4

October 28, 2020

I am/was a resident of this facility

Games, bingo, or Pokeno, card games, jigsaw puzzles. We have "classes", like Name That Tune, What's News, wellness classes, and music. Menu chat meetings with Chef Warren.

Provider Response

Sandra, we are so happy to read such a great review about The Waterford On Cooper! It sounds like you have really engaged in the exciting happenings at the community and we are honored you have chosen us! Thank you for taking the time to write such a thoughtful review.

D.S.

4

April 13, 2020

I visited this facility

The Waterford on Cooper was a very nice facility, but the location was in a very heavily traffic area, so it's not easy to get to. A lot of the staff has been there many years. I had concerns with pricing. They had different size rooms, they had studios and 1-bedroom, and they all had the same activities as the others. The 1-bedroom was really nice if you could afford it, and the studio was a decent size. They had a really pretty courtyard, too.

Provider Response

Thank you for taking the time to give us a review! We love our tenured staff and feel confident that the care we provide, would help offset some of your other concerns. Please feel free to reach out if you change your mind!

Ralph

4

May 7, 2019

I visited this facility

The Waterford on Cooper was a good place for the elderly. They have a nice dining room, and the place is accessible. The staff was very good, very cordial, explained things to me, and helped me with learning about finances. They have bible study, sing-alongs, music groups come in, and they take them out to movies and things like that.

Provider Response

Ralph, thank you for your kind words and this wonderful review!

Margie

5

August 31, 2018

I am a friend or relative of a current/past resident

The Waterford on Cooper seems wonderful for my brother-in-law. His room is spacious and clean. The food seems good. He seems to enjoy it. They have lots of activities for him. The dining area is clean and spacious. He is in the memory care unit. It is very warm and welcoming. The staff members are very attentive to him and they seem to enjoy his company.

Provider Response

Margie, we're glad you had such a wonderful experience with us! We appreciate that you chose us for your BIL and hope to always earn your five stars!

DK

4

June 30, 2018

I am a friend or relative of a current/past resident

My mother moved to The Waterford on Cooper on April. It's been great and we’ve been very pleased with it. The rooms are very nice and big, and they have good activities for the people. My mom loves the food and she says it's outstanding. The staff is very nice and always there when you need them. My mom's room is 400 square feet; was redone, repainted, and re-floored; and has a nice, little kitchenette. The room is large enough that we could fit her bedroom and living furniture. It also has huge closets and looks out onto a really pretty courtyard. It's very close to the dining room. The bathroom is very big and handicap accessible. They have other types of rooms and bingo, dominoes, walkathons, and crafts. The place is an older building.

Provider Response

Dk, thanks for your praise and kind comments about our team.

Sandra

5

July 17, 2017

I visited this facility

The Waterford on Cooper was so pleasing to me. I felt very comfortable placing my brother in their hands; I wouldn't have had a worry in the world. They also have a memory care section which might be necessary and therefore I thought it was great that it was on the grounds. When I walked in the door, it smelled so good.

Provider Response

Hi Sandra, thank you so much for your positive comments about The Waterford On Cooper!

Crystal856777

5

November 19, 2016

I visited this facility

When we first walked in at the Waterford; it was really nice, and we liked the facility. It’s clean, they served all meals, and they did have a person that could assist them to appointments in case a family member couldn’t. The staff was very informative and nice.

Provider Response

Crystal856777, thank you for your kind review; we are happy to pass along your comments to the team here at The Waterford On Cooper!

Visitor106077

4

October 21, 2016

I am a friend or relative of a current/past resident

Waterford on Cooper was OK, and the room was nice. The dining area and food were fine. The security was very good. The residents played games and watched TV.

Provider Response

Visitor106077, it's experiences like yours that really keep us motivated! We hope to have you back so you can see the positive changes we have made.

Loyd231743

5

October 20, 2016

I visited this facility

The Waterford of Cooper was nice. The arrangement was a little bit different. I did not have any negative with regards this place. They had the floor plans of the rooms available. To my understanding, they served three meals a day.

Provider Response

Hi Loyd231743, we are very happy to have provided you with such a positive experience!

Julie124354250

5

April 25, 2016

I visited this facility

The Waterford on Cooper was very clean, warm, and felt very homey. The people seemed very nice, and it really stood out as a good community at the top of my list. The people seemed warm and friendly. It was a nice place and affordable compared to a lot of other places that we heard about. When we walked in, they had a lovely living room/sitting area with a fireplace and beautiful dining rooms and furniture. It didn’t feel so much like a hospital. They had a sitting area with a piano that people would come in to play. They had a beautiful salon and a beautiful courtyard that people could walk around in. The room was really nice with a good-sized closet and nice kitchenette area.

Provider Response

Julie124354250, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Waterford On Cooper.

Connie-Arlington, TX

5

August 22, 2015

Other

We have decided that the Waterford is the place for our mother and she will be moving in on Sept 20, 2015. It is smaller than most large corp places and has been totally remodeled. Jan is the greatest. I appreciate her tours, information and updates.

Provider Response

Hi Connie-arlington, Tx! We're so happy we were able to help you out!

Caring103828150

4

April 7, 2015

I am a friend or relative of a resident

My sister's mother-in-law was at The Waterford on Cooper before she passed away. Everybody was friendly and nice. It was a very nice place. It was clean. They kept everything clean. I saw the room, and it was nice. The staff seemed OK, but I didn't see a lot of them when I visited. With what I saw, they seemed considerate of the people that lived there, and they took care of them.

Provider Response

Caring103828150, thanks for your praise and kind comments about our team.

Allen A

1

January 29, 2015

I am a friend or relative of resident

I can only speak to the memory care unit. My mother lived there for about a year. She originally went to Waterford for assisted living but it was quickly determined that she needed more supervision. In the memory care unit, the residents are just housed. There are very few activities. The TV is on and they have pictures to color, bingo, or puzzles sitting out. If the resident is not needy, there is little interaction. My siblings and I rarely saw my mom look clean and fresh. Although they said she was bathed regularly, we couldn't see the evidence of it. When I removed her socks to trim her toenails, her feet were not clean, any time. When she had a sore on her back, no one there noticed it until it became infected and she complained to my sibling. I believe that if she had been bathed regularly, there would be no way to have missed that. We began noting that she wore the same clothes day after day. Using a marking system, we could see that the sheets on her bed were not changed every week. And finally, we found an inconsistency with her medications. When we went to the front office to address our issues, we were always given excuses, or told that we were wrong. I believe the memory care unit was an after thought and that although there are a few really nice people working there, the management of the Waterford uses their time to mask the problems they are having. I cannot speak to the regular assisted living at the Waterford. But I do know that when we voiced our concerns, the management was not willing to admit that anything was wrong or that anything needed to be changed. As a contrast, in her new residence, she is always clean, when there is an issue it is immediately addressed, and although Mom has few needs, the people there are consistently involved with her.

Provider Response

Hi Allen A, we regret to hear that your recent experience was anything less than exceptional and certainly take 100% ownership in your concerns. I would love to have you revisit since we have made positive changes since your mother's stay with us.

Margean

4

November 28, 2013

I am a friend or relative of a resident

We had my mother at The Waterford on Cooper and we are very happy with it. She has been with the facility since February. The staff is really nice. They have some things that they could improve - they have these farm tables and sit-around tables which makes it not very conducive for playing games or for crafts. But all in all we are pretty satisfied with her being there. We felt that they are taking good care of her. The rooms are really beautiful and they have a little kitchen with a microwave. Their food is good, too.

Provider Response

Margean, it's experiences like yours that really keep us motivated!

goodekr04

5

February 17, 2012

I visited this facility

I have been delivering medication to Cooper Villa for almost over a year now and from what I have seen coming in and out of the facilities are nothing but great things. Driving in the community of Cooper Villa seems like coming into a whole other place. It is quite, peaceful, and beautiful. The way the building is built is one of a traditional style giving a real sense of home. The management is top of the line, great quality. Everyone is so incredibly helpful, pleasant, and patient with the residents that live there. They really do seem to care for the needs of everyone there and not only that but seem to have formed even friendships with the residents; making the facility so incredibly welcoming. The resident's are provided with scheduled home cooked meals straight from the kitchen and are provided with their medications on a daily basis. Also, our pharmacy being one of the main medication providers there, I know for a fact that the Cooper Villa medical staff takes their job very seriously amongst this wonderful society. Another aspect of Cooper Villa that makes it so enjoyable is the fact that they provide a number of activites for the residents to do, whether it be arts and crafts, hosting a movie or play night, or just taking a stroll around the community, they make sure that the residents are getting everything they want and more to make Cooper Villa feel like home.I very much enjoy being able to deliver medication to this facility and I can honestly say it is one of the highlights of my day. I strongly encourage anyone who is seeking for assisted living or memory care that is within the area of Arlington, Texas, to make Cooper Villa their new home.

Provider Response

Goodekr04, your wonderful feedback and rating mean a lot to us.

commercesd

4

January 21, 2012

I visited this facility

The Cooper Villa & The Cottage at Cooper Villa was close to where we were while in Arlington, looking for places where our aunt may live. The grounds were impeccably well tended and there was plenty of space for the seniors to really enjoy the outdoors in a safe fashion. There were many ways for seniors to enjoy socializing - in addition to quiet reading, enjoying media and TV, playing card and other games in comforting and attractively decorated rooms with very nice furnishings. The rooms were all home-like and lacked an institutional vibe. There were also various ambulation levels of seniors "“ and all seemed very well cared for. The casual dining rooms had attractive and very comfortable furniture. The formal dining room is used for holidays, parties and can be reserved for private gatherings by family and friends. The senior's private areas were all beautifully decorated individually and according to their tastes. Each had plenty of nice, fresh light. The appetizing menu featured a variety of healthy and nutritious options. They will also make special requests for the residents. All of the food is prepared according to the healthiest dietary guidelines. The varied snacks are offered all day and seemed appetizing, as well as nutritious. The residents are encouraged to participate in the many stimulating trips into nearby cities for fine and casual dining, art and library events, cultures and shopping. Seniors use fitness rooms for exercise like yoga, aerobics and equipment. Residents also get exercise on the grounds by taking regular walks with the staff. The staff here is very attentive and able to adapt to whatever the residents may require. The residents all seem very content, peaceful and have access to a stimulating environment that is also safe.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Costs for The Waterford on Cooper in Arlington, Texas

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,500

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,620

Starting Price

Services and Amenities of The Waterford on Cooper in Arlington, Texas

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space

About The Waterford on Cooper in Arlington, Texas

Join in on the fun at Waterford on Cooper, offering Assisted Living and Memory Care services in Arlington, Texas. Our residents take part in exciting events throughout the month, designed to bring the community together and encourage new friendships. Our goal is to enrich the lives of our residents by providing an environment that is stimulating physically, mentally, spiritually and emotionally. Even more comfort is found in our apartments, which strike the perfect balance between safety and coziness with welcomed amenities and sought after features. Beyond the relaxation found in our apartments, residents have plenty to look forward to with scheduled trips to nearby locations. Residents are warmhearted, interesting people who enjoy the freedom of Assisted Living - freedom from the worries and dangers of solitary living and cooking and cleaning - in surroundings that are kind and gracious and the knowledge of knowing someone is always at hand if help is needed. Our residents are just minutes from professional sporting venues, like The Ballpark in Arlington and Dallas Cowboys Stadium.

Map of The Waterford on Cooper

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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