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(800) 558-0653

Academy Manor

89 Morton St, Andover, MA 01810

(800) 558-0653 (Call a Family Advisor)

3.57

(7 reviews)

Offers Nursing Homes and Assisted Living

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Reviews of Academy Manor in Andover, Massachusetts

3.57

(7 reviews)

  • Facility

    4.0

  • Staff

    4.3

  • Food

    3.8

  • Activities

    5.0

  • Value

    4.0

Joe 1962

5

August 19, 2022

I am a friend or relative of a current/past resident

My mother has been on their memory care unit for 8 years. The whole staff on the unit are very helpful and respectful, they would send updates to the family during the COVID waves. My mother always look well cared for, no skin issues, her room is neat and clean.

Provider Response

Hi Joe 1962, thank you for taking the time to leave a review for us at Academy Manor. We're happy we could meet your expectations!

disgusted47

1

March 10, 2021

I am a friend or relative of a current/past resident

The care here is awful I saw residents looking and asking for help and cna’s walking right by them ignoring them, this place is awful the state needs to look into the help that they hire, not many understand English.

Provider Response

I would like to get some more details about your experience with us. Please contact our Compliance Department so we can further investigate.

Pepper1951

5

February 18, 2020

I am/was a resident of this facility

I have been living at Academy Manor for quite some time now & have no complaints. I love the activity programs here & I attend all of them. The staff is excellent by far. The food is fine. I would recommend it freely.... :)

Provider Response

Pepper1951, we really appreciate your positive review!

Bob Pelletier

5

January 30, 2020

I am a friend or relative of a current/past resident

My wife has been a resident at Academy Manor for a year and a half. While it was terribly sad to place her in a nursing home because of advanced Alzheimers I instantly felt comfortable. The staff is extremely caring they go above and beyond. The rooms are clean and the day areas as well. Food is very good and they plan plenty of activities. There is a beautiful patio for when the weather permits.

Provider Response

Bob Pelletier, we really appreciate your feedback!

soaking

1

June 30, 2017

I am/was a resident of this facility

Don't think about it. I have waited anywhere from an hour to 3 hours, sitting in urine for someone to change me.,what I'm told "they don't have enough people"..tried complaining, doesn't do any good.it's really a shame they have some good people working here, but they are all afraid to speak up. At least that's how i see it...

GeorgiaZZKVB

3

May 22, 2016

I am a friend or relative of a resident

My mom was at Academy Manor. It was nice, clean, and spacious but expensive. I felt that they don’t have a lot of staff to meet my mom’s and the other resident’s needs, but they were nice. One time when my mom had an allergic reaction, nobody noticed. It had a hospital feel. The problem was her room was not good because there were some mold in the closet.

Beverly49

5

January 21, 2015

I visited this facility

I went to Academy Manor, and I liked it. I thought it was very homey especially for people in that age range. The bedroom was not very institutional looking. It looked like a regular bedroom. With the way it was set up, I was really impressed. The staff seemed very knowledgeable. I felt like I really had a good tour of the place there. They told me what the usual procedure with people who were in that unit. They had some smaller areas for people that might feel a little intimidated maybe by being with a larger amount of people. It was kind of like a little private dining area with a couple of tables. I thought that was nice because there was quite a bit of anxiety associated with Alzheimer's, and people were fearful of things. Everything seemed clean. They gave a rundown of what they do for activities, which they seemed to have a good variety for people to do.

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Services and Amenities of Academy Manor in Andover, Massachusetts

Room and housing options

  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    3.0

  • Staff

    3.0

Medicare Provider Number: 225294
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Academy Manor in Andover, Massachusetts

Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

Map of Academy Manor

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