I am glad and relieved to have found the facility and staff of La Palma Royale for my elderly Aunt. When I visited the facility I was very impressed with the brightness from the sunshine coming in from the large windows. (nothing dim or depressing here!) As I waited for the tour, I saw several staff members stopping to chat or give a greeting to all of the residents that were in the area. The grounds, facility and courtyards are well maintained and beautiful. Common areas are very welcoming. The rooms clean and spacious. The meal area feels more like a restaurant dining room. I found out later the food is fresh healthy and delicious.
The best part was the upstairs area where my Aunt would be staying. Since her Dementia has increased with age, I was concerned that she would only sit in her room. However, that was never going to be an issue. Everyone was in the great room with lovely music playing, some residents were at the tables reading magazines or crafting. Others were watching comedy on a big screen TV. All were quietly enjoying the day. Stephanie, the director, chatted with many of the residents and she knew their names. Hugs were given. The staff interacted with all residents., keeping everyone on a schedule that works beautifully for each person.
At first I was concerned about sharing a room, but the only time she is ever in her room is at bed time. She loves the interaction with the other residents, and attention from the staff. It is a good thing. On moving in day, we had a trunk that I didn’t think would work in her new room, I had left it down stairs in the garage. Stephanie assured me, it is part of her past and is important to have that for her. She had a couple of staff members take it to a vacant room until they could move it upstairs for me “We can fit it in for her” she told me. On my next visit in was in her room looking perfect. It’s that attention to each individual person that makes Stephanie, Anna and the staff as La Palma Royale an excellent place for your loved one. Everyone was instrumental in getting my Aunt situated and settled in. They are truly concerned about her health and welfare. I feel less stress because I know my Aunt is being well taken care of and has adjusted to her new home because of the amazing staff at La Palma Royale.