Brookdale Anaheim

200 North Dale Avenue, Anaheim, CA, 92801

33 reviews

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Reviews of Brookdale Anaheim


based on 33 Reviews

Jules7 January 01, 2016

I visited this facility

We visited Brookdale Anaheim. The assisted living side looked great, but the side for Alzheimer's, I didn't like it at all. It was dark. I didn't see a lot of caregivers on the ground for the time that I was there. It was too dark to me. It needs to be a bright area for people with Alzheimer's, and that's what my father has. I didn't like that at all. I would not recommend this facility. The staff was nice and young though.

Provider Response

We apologize that your tour of Brookdale Anaheim did not meet all of your expectations. Please be assured our staff is continuously committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team.



Veta December 21, 2015

I visited this facility

If I had to go some place and my money was really tight, I could afford Brookdale Anaheim (formerly Emeritus at Fairwood Manor). It's modern, very clean, and the hallways were very wide. You can get around without bumping into people. The residents seemed to be older, but they were active, very nice, and they spoke to me. They had activities, but the pacing was slow. I talked to Angie, and she was very nice, very knowledgeable, and very friendly. The staff was really nice. The grounds were very pretty and very nicely appointed. They also provided physical therapy with somebody on staff if you needed them. The rooms were really large and nicely appointed. The largest room was very affordable.



Willing November 08, 2015

I visited this facility

Brookdale is very clean and pleasant with nice people. The memory care where my father-in-law would be staying did not have the right feel, though. They need to upgrade the memory care to make it feel a bit more homey.



Caring113887950 September 30, 2015

I visited this facility

I visited Brookdale Anaheim and it was a clean facility. It was pretty much what we need. The community offered many resources there. If I could afford it, I would go to that place. All in all, its good community and I would recommend it.



Erin8 September 17, 2015

I am a friend or relative of a resident

I truly liked Brookdale Anaheim (Formerly Emeritus at Fairwood Manor). It was like a hotel for old folks. Angie -- the manager there -- is an awesome amazing person. She knows the residents by their names, and she sent us a thank you for coming to visit card. She was the only one that did that; none of the other places did. They have a lot of things that they do everyday -- games, dominos, cards, and Wii bowling in the living room. The dining room is huge, and it's got picture windows on two sides that are absolutely beautiful. A guy comes in and serves them at their table. My mother's room - which is a studio -- is good sized. It has a patio that you could fit a little bistro table and a chair on, and then the bathroom has a safe shower so they can get in and out really easy. There's a pull cord for emergency in the bathroom. There are two closets for clothes and another separate closet next to the bathroom where I keep the towels, her medicines, and her bathroom stuff. The sink area is a little small though. They have a salon and a nail place there.



Anonymous110938250 July 21, 2015

I visited this facility

They were very friendly and welcoming at Brookdale Anaheim (Emeritus at Fairwood Manor). I really liked the rooms because they looked very clean, and they had hardwood flooring. Everybody seemed very content. The dining area was very nice and very big. The memory care had a smaller dining area. The grounds were beautiful. I liked that it was very secure.



Douglas6 July 15, 2015

I visited this facility

We visited Brookdale Anaheim (Formerly Emeritus at Fairwood Manor). The staff was very nice, and the facility was very nice. It's the negotiation over the price -- it has to be an affordable amount. If you're interested, they'll give you the tour, answer your questions, and explain everything. They'll tell you the pricing and the cost. The rooms were very nice and kept up. The facility was really nice. They showed me around and introduced me to the cook. The dining room was big with a lot of aisle space. The person that showed me around said the food was good. They do different activities every day, i.e., they do their hair, and they have bingo.



Caring50611 July 15, 2015

I visited this facility

My visit to Brookdale was very good and the staff was very friendly and caring. Their follow up was not that good, other than that everything was okay. However, my mom doesn’t speak English and I needed a place that had more Spanish speaking people.



Caring111698750 June 01, 2015

I am a friend or relative of a resident

My relative had stayed at Brookdale Anaheim. He really liked it there. They were very helpful and kind. He had been totally cooperative, and they have been totally responsive when he was ill and called the ambulance. I was really pleased with them.

They have all kinds of programs. They have a huge library. They have field trips going outside the facility. They do the cleaning and the laundry. You could even have a pet there, and I had found nothing to complain about. It was just a really nice place.

He has a one-bedroom apartment. It was in a very nice size with a huge walk-in closet, a microwave, a refrigerator, a little pantry, a huge bedroom, and a nice size bathroom. I had been in their dining room, and he liked the food very much. They had 3 meals a day, and you could also go downstairs and have snacks during the day as well. It is very nice. They do provide transportation to doctors' appointments too.



Connie105634150 May 13, 2015

I am a friend or relative of a resident

The surroundings were really nice at Brookdale Anaheim. It seemed to be the perfect size for my mom as it wasn’t a large establishment. I was impressed by the environment as I walked in, and the rooms were really nice. I saw 1-bedroom and studio, and it was an OK size. I really was impressed with the accommodations and all the amenities that they provided. They have transportation to and from medical appointments, shopping, and movies. The dining room was OK, but the sitting setup was a little restrictive as they needed to sit in the same seat and the parking area was very small and limited.



rmn4314 April 29, 2015

I am a friend or relative of resident

Don't be fooled by their "kindness", it is a show to get you to put your loved one there and then take advantage by upping the rent and care prices very frequently. My loved one has been there for a few years and we are desparate to move him out. It is very sad because he does have friends there. The staff, it is obvious, they are just there to collect a paycheck, definately not because they have a passion for caring for the elderly. Please pass this one by.

Provider Response

We are sorry to hear that your experience with us is not meeting you and your loved one’s expectations. We appreciate you taking the time to share your concerns and hope you will call us at 877-400-5296 or email us at familyconnection@brookdale.com to discuss your concerns in greater detail.



Caralyn February 28, 2015

I visited this facility

Emeritus had a nice environment with very friendly staff. The residents seemed to be pretty happy. The dining room was beautiful and the rooms were very nice. But with the situation I am in right now, it was just too expensive.



Caring99066850 January 04, 2015

I visited this facility

I thought Emeritus looked very nice. We had lunch there, and the burgers that we had for lunch were very good. They showed us two or three different rooms; one was a single room, and the other was two rooms. I was quite impressed with the place, and I thought it looked very much like what we had in mind.



Patti17 December 06, 2014

I visited this facility

At Emeritus at Fairwood Manor, the people there seemed old, but they were more active. There seemed to be more couples living there. In terms of rooms, there was more to choose from because the facility was really big. Regarding the staff, I thought everybody was busy and very competent from what we could tell. Everybody seemed to be caring. With regards to surroundings, it looked really clean, and there were lots of activities. What stands out to me was that there were more couples, they had their own cars, and there was more to choose from in terms of room and care needed.



Carrie16 December 03, 2014

I am a friend or relative of a resident

My mom has moved in at Emeritus. She loves it, but unfortunately she is in a skilled nursing right now in a different facility, but she will be getting to go back quickly. We like the size of the room because she got the one bedroom, so that was a lot more room than just a studio. She said the food is really good there.

The staff is all really nice, and so actually when we went over to look at it, one of the ladies was really nice, and that was one of the reasons why mom felt really comfortable going over there. It does have a homey atmosphere, and it has a lot of activities if people were up to it; different people that come in like singing and world events and different things, and they do trips like a casino day, and then they take them over to the garden and shopping. They will also take them to the doctor’s if they want on certain days. My mom is kind of spoiled, so I always take her to her appointments.

When she went into emergency, it wasn’t too far from a hospital, but it’s really close to the Buena Park Mall. The grounds are nice; it’s one of the larger ones that we went to.

The parking is adequate; there has been like once or twice when I went over there that there was trouble, but it’s better than the ones that are local to me. It has a really big courtyard, so that was nicer than the other ones that we saw as well. I would recommend the facility.



Caring85771250 June 27, 2014

I visited this facility

Emeritus at Fairwood Manor was very nice. The rooms were very nice. The people were well dressed and looked healthy and ready to go places. However, we didn't choose it because my aunt is a lady who has never spent much money on clothing, and she doesn't like to dress up, and we thought the people there dressed so nicely that she would feel like she didn't fit in. It wasn't a negative against the place, we just thought it was too nice for her.



Catie1 March 21, 2014

I am a friend or relative of a resident

I got my grandmother set up in Emeritus since end of December. They're wonderful. She's very happy there. They even know me when I go in there. The ladies at the desk and the head of the department, Monica, are wonderful.



Claudia8 February 26, 2014

I visited this facility

Emeritus is right down the street from me and I had thought about it. I’d been there before because I had some friends who had parents there. I know that they do a lot of Alzheimer’s care and that’s a big thing with them. My father-in-law, mind-wise, is still there and I just thought putting him in a place where there’s a lot of people with Alzheimer’s would be very discouraging. How would you feel if you sat with somebody at dinner and the next day they never remember you. That was part of our reason.

The rooms were spacious, very nice. The staff was always nice. There’s always somebody at the lobby to greet you. It was very clean and it seemed like the people were happy. They had a guy playing the piano one time when I was in there. Some of the activities they do were very nice.



Daisy11 September 30, 2013

I visited this facility

My husband and I drove to Emeritus at Fairwood Manor. Their staff was very friendly. They had a lot of activities going on as well. The rooms were fairly decent to large size and we like that. The food there was really on the greasy side to me and it didn't taste good. In certain areas it did have a little bit of the smell, but not too bad. To me the biggest drawback here was the building looked a little dilapidated, like it wasn't updated. The positive part about their place is that they were one of the few that had a two bedroom and they have plenty of parking lot space.



Phyllis17 August 30, 2013

I visited this facility

I visited Emeritus and the staff was very nice except for the girl that working in the place where you fill out the form. The place was a little run down especially the memory care it was awful and I would never go there. Their rooms were spacious but were kind of dark. They had lots of activities, but the memory care people that we saw were all sleepy. They could improve on their memory care area because it was dark and dingy.



DAUGHTER of Resident August 27, 2013

I am a friend or relative of resident

My Mother is a resident in Memory Care at Fair wood .The Staff are all very friendly and caring . My mother is happy and content there and that is a great comfort knowing she is safe and well cared for at Fair Wood Manor. If I call long distance they will come to phone or call me right back and keep me posted on any changes or concerns about my mother. I have visited a couple of times and very pleased with the staff's friendliness and professionalism and how they show how much they care for their residents.



Janet25 August 20, 2013

I visited this facility

I just thought Emeritus was very dreary looking. When I walked up in there, it was a long, cold-looking hallway, and wasn't clean looking. Then we went into the dining room and that was worse. It was broad daylight but it was dark in there without the lights on. I couldn't live in a place that is dark and nothing cheery.

I recommend that they could paint it or do something. I just wasn't happy with it. And I told them that when they called me, that it was too dreary looking for me. But the staff seemed to be nice. A bunch that we talked to was very friendly. But you really have to stay there to find out what kind of people are working.



Dorothy12 April 09, 2013

I visited this facility

I thought Emeritus at Fairwood was excellent. The place was very clean. The staff is friendly and they provided me with very good information. The tour was excellent.



charliesuiza June 29, 2012

I am a friend or relative of a resident

I walked in and the first thing I thought was that the place was very clean. This was the first time I had gone to visit my great uncle at Emeritus at Fairwood Manor, and i was surprised that his room was so large as well. Well, it wasn't ridiculously huge, but he was happy with it. The staff seemed like they cared a lot about him; he told me that he always got his medication on time and that there was one lady in particular who he told me was his friend. There seems to be a lot of independent time, which is good, because the last thing I know my uncle wants to feel like is a 5th grader again. The fellow residents seemed friendly enough, and there was a sense of community at the place. Overall, I would give it 5 stars because of the cleanliness of the grounds, attentiveness of the staff, and the happiness of my uncle. It makes me feel good knowing that he is in a great place!



646count May 18, 2012

I visited this facility

The outside of the site was inviting, well groomed with flowers. Inside lobby and common areas were clean and appealing. The rooms were well cared for and a good size for what they were but hard to imagine someone paring down and having their whole life of 85 years in that tiny space. The staff seemed caring and open and answered our questions. As in almost all assisted living homes I've been in, there was that lurking "old people" smell that I can't quite put my finger on, whether it might be individual poor hygiene, or illnesses, or cleanliness of the facility in general. It's hard to get past that but I'm sure residents get used to it. The residents seemed to be well. We had some concerns that there was enough individual attention to each resident and that everyone got everything they needed at the right time. It seemed like there was too much unstructured time, but I'm not sure what I was expecting.



Nancy9 May 16, 2012

I am a friend or relative of a resident

The facility is great! My mom told me the food was great but it didn't have any comfortable rooms. It is near my place.



Carm's daughter May 08, 2012

I am a friend or relative of a resident

My mother just became a resident of Fairwood Manor in Anaheim in their Memory Care Neighborhood. The staff there could not be nicer. They work hard to ensure that my mother's medical, emotional and physical needs are being met. They do an excellent job of seeing that she is involved in activities she enjoys and can share in. They even take the time to bring over to the Assisted Living Neighborhood so she can participate in those activities that may interest her. Everyone is friendly and professional. It gives us, her family, great peace of mind to know that she is safe, healthy and well cared for in a very personal way. Thanks!



commercesd March 01, 2012

I visited this facility

While driving through Anaheim visit friends, we decided to stop in and visit Emeritus at Fairwood Manor, since we were looking for an assisted living facility where our aunt could live. We were impressed that they could accommodate our last-minute visit. The area is convenient for our aunt who has many friends in the area.

Community rooms were nice and pleasant, with plenty of space to engage in a number of social activities like games, reading, TV and crafts. The residents may also host private social events. All of the rooms were spacious enough to include ample seating and tables.

The events calendar features many healthy and stimulating outside activities. We liked that the staff encourages participation and tries to make everything interesting for its residents.

The residents are encouraged to enjoy physical activity as much as possible. They may take exercise classes such as yoga and aerobics, or use the weight training and other equipment. They may also enjoy the outer walk ways around the building and courtyard.

The restaurant style dining area was very spacious and airy. offers many delicious choices. The lunch we had was like you might find in an upscale diner. We could see that our aunt would appreciate their menu options - since she has always enjoyed really good food. They also had a private dining room for friends and family to enjoy.

The private living spaces featured beautiful windows and nice private patios and balconies. Each unit was fresh, airy and peaceful, with a calming, color-coordinated décor and comfortable furnishings.

We got to see the diverse staff and residents - which seemed to include people at various levels of care. No one was separated out - the staff simply attended to those who needed it more. This was nice so that they could all fraternize easily. We noticed that at some places, there could be a tendency to separate people according to their physical ability.

We've visited quite a few assisted living facilities and thus far, the staff at this one are some of the most competent and friendly we've met yet.


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From Brookdale Anaheim


We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

Features of Brookdale Anaheim


Technology and entertainment

  • Cable TV in resident's rooms
  • Internet in residents' rooms
  • Technology extra: Emergency call system

Health services

  • Medication Management
  • Hospice care

Room and housing options

  • 1-bedroom apartments
  • Studio apartments

Features

  • Beauty/Barber shop
  • General store
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • 24-hour security gate
  • Transportation for residents (shuttle bus or similar)
  • Shared space where residents can host parties
  • Features extra: Library

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Wii sports competition
  • Activities extra: Bridge, Canasta and Crochet Club

Guest services

  • Guests can attend meals
  • Guests can stay overnight
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens
  • Private services

Dining options

  • Meals delivered to residents' rooms
  • Meals in a shared dining room
  • Dining extra: meals are deleivered to rooms if they are not feeling well.

General

  • Pets: Small pets allowed
  • Staff patient ratio: 6 to 1
  • We offer respite care (short term stays)

Licenses

  • Licenses: CA Dept of Social Services Title 22 Chapter 8
  • State License(s): 306002915

Financial guidance

  • We help families understand VA benefits
  • We help families explore other financial options to afford senior living

Location of Brookdale Anaheim


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