Mustang Creek Estates - Allen
720 Creek Valley Court, Allen, TX 75002
(800) 558-0653
Verified Partner
4.12
(49 reviews)
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Reviews of Mustang Creek Estates - Allen in Allen, Texas
Robert
5
|
March 26, 2024
Mustang Creek Estates-Allen was the only facility that had a residential home type of setting. When you walk into their building, they have a living room, a dining room, and a kitchen. It's like you walk into somebody's home. My mother-in-law's room is large enough for one person in her position with Alzheimer's and such. They come in three different sizes: small, medium, and large. We took the medium for her. The staff is warm, friendly, and willing to go the extra step. They have bingo and she goes on walks around the facility. They bought her some puzzles. They put them on a card table for her to do it and she's very into that. Another feature that they have is you bring in a home telephone/ landline, and it plugs into their wall. They give you a phone number and it's free of charge (the elderly have a hard time with cell phones so she doesn't need a cell phone there). She eats every meal they put in front of her. I've seen the look of the food, and they put it on ceramic dinner plates. It looks good. All homemade. They are $700 a month cheaper than her previous assisted living facility.
Rhonda
5
|
January 9, 2024
We are planning to move my mother-in-law to Mustang Creek Estates - Allen. I liked the programs they had. The lady I talked to, Shannon, was very nice and very informative. She gave me a lot of information. It was just a nice place. She gave me a printout of their meal plan and a list of their activities.
Mel Brig
1
|
July 14, 2023
The facilities are nice, but there is a complete lack of effective management. Each building is generally staffed by one person, sometimes two. They must do all cooking, laundry, resident care, daily cleaning. Doors not secure. One night I couldn't find any staff onsite, and had residents were try to leave. I had to call the ED who sent someone over after about 20 minutes. My security camera caught a male resident standing naked next to my mothers bed. Staff never knew he was wondering from room to room until I called to alert them. The staff sleep on the couch during the late night hours. My mother was there for several months and after daily calls from the staff asking me to come help them, I moved her out. My mother was there from about September to February and they NEVER changed her bedding. They say they wash clothes every week, but they don't. When they do get around to getting clothes laundered, they lose a large number of items. Less than 10% of the activities they say the Memory Care residents are enjoying are actually done. The excuse is they can't take the memory care residents over to the other units. So they don't "really" provide the activities they promise. There is a nice backyard area that I was promised would be cleaned up and that the residents would be taken outside to enjoy it. That NEVER happened. Bad.
Paulette
5
|
November 26, 2022
I like the cleanliness of Mustang Creek Estates - Allen. It's updated inside and out. I did not have enough interaction with the staff. The one I spoke with was very friendly and caring. The activities are not varied sufficiently.
Provider Response
BogardK
1
|
September 21, 2022
They do a great sell job but can’t deliver. Staff is unhappy, food is bad, houses and bathrooms are filthy.
Provider Response
Judy
4
|
March 27, 2022
Mustang Creek Estates - Allen is a beautiful place. It doesn't look like your typical assisted living place. It's more of a homey feeling. The community is good. They're very kind, friendly, very understanding, helpful, and very supportive of Mom and myself. The staff checks on her frequently. They are just great. There aren't any bridge players in my mom's location, but they are going to get the bridge players together from other houses so they can play together. So, they move people in one house to another to accommodate similar interests. She's just not grounded to the one she is in. They also have bingo and arts. When I went over there yesterday, they had the activities director doing one of those songs to get them moving, and everyone just started dancing. It was fun.
Provider Response
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Costs for Mustang Creek Estates - Allen in Allen, Texas
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$3,675
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,725
Starting Price
Services and Amenities of Mustang Creek Estates - Allen in Allen, Texas
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: Community Fee: One time, non-refundable $2000 paid prior to move in.
Room and housing options
- Studio Apartments
Dining options
- Dining Room Shared Meals
- Room Service For Meals
About Mustang Creek Estates - Allen in Allen, Texas
Mustang Creek Estates is located in Allen, Texas, which is approximately 30 minutes north of Dallas and just a short drive from the Texas Health Presbyterian Hospital, state road 75 and Lavon Lake. Visitors note the well-maintained and clean facility and appreciate the kind and compassionate caregivers. Residents enjoy the small and homey community and give high marks for the individual rooms, large recreation area and daily home-cooked meals. Amenities at Mustang Creek Estates include a beauty and barber shop, a computer room and a large garden and patio where residents can visit with family or friends.
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