The Montebello on Academy

10500 Academy Road NE, Albuquerque, NM, 87111

22 reviews

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Reviews of The Montebello on Academy


based on 22 Reviews

Caring103395850 December 26, 2014

I am a friend or relative of a resident

I was very pleased with The Montebello. I was impressed with the way they took care of my mom and the relationship between the residents and the staff. The room was small, but she wasn't staying there very long. They tried to make her involved in the activities, but she didn't want to. I would recommend them to others.



Carol4393 October 27, 2014

I visited this facility

I visited The Montebello for my parents. The grounds were definitely well kept and they had lots of plants, bushes and grass. Landscaping was really good. In terms of location, it is not near a hospital, but there is a park close by. They had lots of activities. I would recommend this place to others. All the space they have in the community areas was really good. They have a lot of space for visitors and family and they have extra room in the dining room.



Adele1 October 22, 2014

I am/was a resident of this facility

Could not be better. P/T took a 91 year old in 5 weeks from a broken hip and broken spirit to going home with a smile. Thank you all.

Provider Response

Adele, thank you so much for your feedback. We strive to create a positive, successful environment here at The Montebello. We are pleased you had such a rewarding experience.



De14321 July 20, 2014

I am a friend or relative of resident

My Dad lived at the Montebello on Academy from October 2013 til February 2014. He lived in the assisted living section. The Montebello was outstanding. The staff is loving, caring and very good. They offer many activities everyday, including weekends. The aides that bathed him, cared for him on a daily basis were great. I would not recommend using the in house doctor at this facility. I found him to be rude and grossly negligent. But that is a choice families can make. It is expensive but as with these facilities, you get what you pay for. While he was dying, the care from the staff and residents was incredible. So much support, hugs and genuine caring for me and him. At the twilight of his life he was well cared for and he was loved by the staff. I am grateful I was able to have him live there. I will add ; I was there everyday. I found that even with the best care only a family member can oversee your loved one care.



Phil Nelson July 19, 2014

I am a friend or relative of resident

My Mother was a skilled nursing patient at the Montebello for about 4 months. The care was truly exceptional and the food was excellent. The nurses were very good and the CNA's worked their fannies off. I highly recommend the Skilled Nursing department at this facility.



Caring82959450 April 21, 2014

I visited this facility

The Montebello on Academy was extremely good. We were very impressed with it, and they gave us a good tour. It was extremely clean and nice. The menu looked good. The rooms that we saw seemed to be laid out well. It looked like you could be comfortable in them, just not with a lot of stuff. It kind of reminded me of a cruise atmosphere. They had a bar and a little theater. They seemed very nice, except for one floor where the show room was, the smoke had stuck and it had a terrible odor from smoking.

Provider Response

We are delighted that you found your personal visit to The Montebello to be impressive, We appreciate the comparison to a cruise ship as our goal is to have excellent customer service, Five Star Hospitality and a full calendar of recreational and social opportunities. We are concerned that you noticed a smoke odor in that area. We are currently in the process of becoming a smoke free community. I would be pleased to discuss that process and the time line for completion with you.

Aaron Rance, Executive Director



Caring71982150 November 22, 2013

I am a friend or relative of a resident

The Montebello on Academy is my facility of choice. I like their apartments, it's very nice. I also like their services. I could afford it. The food is always good every time I’ve been there and it's healthy. I have a good friend that lives there. I would recommend this facility very highly. I like the way it’s managed and the cleanliness of the place. They have lots of activities like movies and card games. Periodically, they take bus trips to various places. I especially like their evening dinner service. They have waiters and waitresses. They have tablecloths, cloth napkins, it’s very nice. I noticed too that in the evenings the people come in a little more dressed up. The staff seemed to be good. The rooms are of reasonable size, some are larger than others. The bedroom has lots of closet space and it also has a patio.



Caring72395550 October 25, 2013

I visited this facility

Montebello was very, very nice. It was very up to date, bright and cheery. The rooms were wonderful. They also had activities for the residents. However, we couldn't afford it at that time.



Lovely Wife September 25, 2013

I visited this facility

From all the facilities I've visited, I probably would like The Montebello on Academy the best, but it is also more expensive. The people there looked happy. The marketing staff that I've talked to were very nice and very accommodating. The rooms were. It was my favorite place of all. The facility is generally situated in a pleasant location and they have some nice outdoor facility.



GloriaV July 25, 2013

I visited this facility

The Montebello on Academy was a beautiful facility. They just have about everything that you could imagine in terms of care. Their staff was very friendly. The common areas were not any better than any other facilities that I saw. I also looked at their two-bedroom apartment, there was not a lot of space and there was no full kitchen. For the price, it was not worth it. It was a beautiful facility, however, it was way too expensive for me.



Caring 7546 June 27, 2013

I visited this facility

We were pleased with The Montebello and it's in the neighborhood. It's a large facility and they offer other levels of care like independent living and skilled nursing. It's clean.



Roy3 February 19, 2013

I visited this facility

The Montebello On Academy was a very nice facility. The staff seemed all to be professional. It was a beautiful facility with a beautiful reception area. They had shuttle buses for the residents if they have to go places and they had several wings for different levels of care. But the cost is a little bit high.



Eshow October 29, 2012

I am a friend or relative of a resident

My grandmother was staying in this facility and seemed to really enjoy her stay there. After worsening physical health and some illness, we opted for an assisted living facility, as taking care of her began to be overwhelming and put stress on everyone. I must admit we were uneasy about the decision at first, having heard assisted living horror stories, but we had a very positive experience from the get go. The staff was understanding and welcoming, walking us through every step of the process and assuring we felt that our grandmother was to be well taken care of. My grandmother came to be very confortable there rather quickly, made some friends and was even able to have some fun. Concerned about what went on when I was out of sight, I asked my grandmother frequently how everybody was treated there. Still being very much coherent of mind, just ill in bodily health, my grandmother explained thoroughly that she was comfortable and happy there, and that very much put me at ease.



JMARTIN1 July 30, 2012

I visited this facility

The Montebello at academy is like no other retirement home I have ever seen. It is literally built like a resort style condominium homes with a scenic view of the mountains. The bedrooms span the size of a well sized apartment or condo, the bathrooms have amazing decor and the living areas are wonderfully laid out. The staff seem to be a cross between personal maids, chauffeurs, bellhops, chefs, personal trainers and medical professionals. The food is to DIE for. There are even holiday dishes offered amongst chef specialty dishes at the same time all year round. Unfortunately the prices are very steep and definitely not affordable to the average person, we were not able to place my mother in law here but if we were ever to have the money and need the cream of the crop this would be the place. It's like no place I have ever seen, and I have seen quite a few of these communities since cancer and dementia are both prevalent diseases running through both sides of our families. Whomever runs this facility deserves an award of some sorts.



dmuzio June 30, 2012

I visited this facility

Recently I had to put my husband in this facility due to his illness. It was quite overwelming for me to take care ofhim on my own. The location is perfect. I live right across the street in an apartment complex and the staff is very welcoming. I can visit every day... The stores are really close less than 2 blocks away. he is vet and uses the VA facility and they have no problems taking him to his appts. As well the staff is very understanding to each patients needs and are there for them . I personaly would not have him in there if I did not feel comfortable . He also feels comfortable and has been more relaxed since his move 6 months ago



jsolo October 20, 2011

I visited this facility

I have visited and performed at Montabello Assisted Living home and my experience with it was a very pleasant one. The place was very nice and the staff seemed to be very enthusiastic and really in to helping their residence. While I was there I noticed they were doing a few different things with their residence like bingo, arts and crafts, and some card games. I think the place seemed like a place I would send my grandmother if she needed to be in a assisted living place like that one. The only thing I didn't like about the place was the smell. This could be just something you get with all assisted living places, but that was really the only thing I can say I did not like about the place. I was in a good area of town and all the residence seemed to like where they were and didn't seem agitated in any way. The main thing I liked was that the staff seemed to be very in tune with all the residence and knew all of them by name and the attitudes with each one. I believe this helps with the comfort level of older people because it shows that the people taking care of them do actually care for them. Overall the Montabello assisted living home was a good one.



TwinkleSigis June 05, 2011

Friend or relative of resident

The Montebello on Academy is a beautiful facility. My grandmother lived in the independent living section for two years. It was a wonderful experience for both her and our family. There were many activities to choose from such as a daily happy hour, bridge, bingo, discussion groups, and outside activities. The restaurant is fabulous with wonderful food and a daily changing menu. The staff is kind, respectful and helpful. They know each of the residents on a personal level and really do care for the residents. The independent living facility was great because she had her own space, belongings, and could maintain independence. It was like living in a hotel. Even if she didn't feel like eating she could order room service for breakfast, lunch, and dinner. Also, the friends that she made there were wonderful and came from all walks of life. She maintained those friendships throughout her entire stay there.

When my grandmother started having trouble on her own, we made the decision to move her to the assisted care. It was so nice that we could stay in the same facility but just up the care. It wasn't as nice as the independent living. The people living in the assisted living eat in a separate dining room. Frankly, it is quite depressing there. She had to share a room with a stranger and lost all privacy. She declined quickly and had to move to the nursing home section. That place is pretty good. The nursing care was good, but a little understaffed. She lived there in hospice care for only a few weeks till she passed.

Overall it is a great facility. It is really pricy but you get what you pay for.


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From The Montebello on Academy


The Montebello on Academy offers compassionate senior care in Albuquerque, NM. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at The Montebello on Academy shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Albuquerque, NM.

What Makes Us Special


Excellent reputation for outstanding care and services. We are the premier senior living community in the area.

Features of The Montebello on Academy


Diet

  • Diabetic
  • Low fat
  • Low salt
  • Renal
  • Vegetarian

Technology and entertainment

  • Cable TV in resident's rooms
  • Technology extra: Emergency Call System
  • Wi-fi in residents' rooms and shared areas

Health services

  • Medication Management
  • Psychiatric care
  • Skilled nursing
  • Physical therapy
  • 24 hour nurses: Yes

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio apartments
  • Companion suites: We do not offer companion suites

Languages

  • English
  • Spanish

Features

  • Beauty/Barber shop
  • Computer room
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • Transportation for residents (shuttle bus or similar)
  • Coffee shop
  • Shared space where residents can host parties
  • Features extra: Library, Fitness Room/Gym, W/D in apt.

Dining options

  • Some residents have in-room kitchenettes
  • Meals delivered to residents' rooms
  • Meals in a shared dining room
  • Some residents have in-room full kitchens (including oven, etc.)

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Book clubs
  • Wii sports competition
  • Yoga
  • Gardening
  • Cooking
  • Activities extra: Computer class

Guest services

  • Guests can attend meals
  • Guests can stay overnight
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens
  • Private services

Costs

  • We charge monthly rent plus additional fees for specific care needs, as needed
  • We charge an entry fee
  • Fee structure extra: We offer a month-to-month rental
  • Minimum rate: $4,787/month

General

  • Pets: Small pets allowed
  • Staff patient ratio: 1 to 8
  • We offer respite care (short term stays)
  • Minimum age: 55

Licenses

  • Licenses: 1079 and 2163

Financial guidance

  • We help with selling the house (finding a realtor. staging, etc)
  • We help families explore other financial options to afford senior living

Location of The Montebello on Academy


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