Home Care Pulse Best of Home Care® Awards

We’ve partnered with Home Care Pulse — the leading satisfaction management firm for home care — to help families find the best care providers for their loved ones. As part of their program, Home Care Pulse certifies care providers and recognizes top providers with the Best of Home Care Awards. To help you find providers recognized by Home Care Pulse, you'll see the following Home Care Pulse badges when you browse our senior living directory.

What it means to be a Home Care Pulse Certified – Trusted Provider™

Choose a home care provider that’s dedicated your satisfaction.

2017 home care pulse trusted provider awardHome Care Pulse Certified – Trusted Providers have shown their commitment to providing quality in-home care by contracting with Home Care Pulse, an independent satisfaction research firm, to gather feedback and satisfaction scores. Each month, Home Care Pulse performs random client/caregiver interviews to help “Trusted Providers” ensure that they are meeting their clients’ needs, and that they are providing the best care services possible.

Qualification

To receive this certification, a home care provider must meet the following:

  • Must be currently enrolled in the Home Care Pulse Satisfaction Management Program and have their first month’s client/caregiver satisfaction interviews completed.

The 2017 Best of Home Care® – Provider of Choice Award

Choose a provider with a proven track record of delivering quality care.

2017 best of home care provider of choice awardThe Best of Home Care – Provider of Choice award is based on client satisfaction ratings collected from telephone interviews performed by Home Care Pulse, an independent satisfaction research firm. These home care providers are best-in-class for providing quality care to their clients. This recognition assures that the provider is trustworthy and has proven their ability to provide outstanding in-home care services.

Qualifications

To qualify for this annual award, a home care provider must meet the following requirements:

  • Be a Home Care Pulse Certified – Trusted Provider™ for a minimum of 6 consecutive months.
  • Must have 10% of current clients interviewed by Home Care Pulse each month.
  • Must qualify above the 50th percentile within their geographic region in at least 2 client satisfaction categories.

The 2017 Best of Home Care® – Employer of Choice Award

Quality care starts with happy caregivers. Choosing an “Employer of Choice” means choosing a provider with excellent caregiver satisfaction ratings.

2017 best of home care employer of choice awardThe Best of Home Care – Employer of Choice award is based on caregiver satisfaction ratings collected via telephone interviews by Home Care Pulse, an independent satisfaction research firm. Providers who have earned this award are best-in-class for caregiver satisfaction. When you choose an “Employer of Choice,” you can have confidence that your caregivers will be happy to serve you.

Qualifications

To qualify for this annual award, a home care provider must meet the following requirements:

  • Be a Home Care Pulse Certified – Trusted Provider™ for a minimum of 6 consecutive months.
  • Must have 10% of current caregivers interviewed by Home Care Pulse each month.
  • Must qualify above the 50th percentile within their geographic region in at least 2 caregiver satisfaction categories.

The 2017 Best of Home Care® – Leader in Excellence Award

Choosing a “Leader in Excellence” means choosing one of the best home care providers in the nation—as rated by clients and caregivers in third-party satisfaction interviews.

2017 best of home care leader in excellence awardBest of Home Care – Leader in Excellence is the highest award a home care provider can earn from Home Care Pulse, an independent satisfaction research firm. “Leader in Excellence” is awarded based on client and caregiver satisfaction ratings collected by Home Care Pulse in telephone interviews. Recipients of this award represent the top 4-5% of providers participating in the Home Care Pulse Satisfaction Management Program.

These home care providers have proven that they provide quality care in nearly every satisfaction category measured by Home Care Pulse. When you choose a “Leader in Excellence,” you can be confident that you will receive exceptional care and service.

Qualifications

To qualify for this annual award, a home care provider must meet the following requirements:

Client Satisfaction Categories

  • Recommend Provider
  • Impact on Daily Life
  • Work Ethic of Caregivers
  • Ability of Caregivers
  • Compassion of Caregivers
  • Communication from Provider
  • Client/Caregiver Compatibility

Caregiver Satisfaction Categories

  • Recommend Employment
  • Training Received
  • Clear Expectations
  • Openness to New Ideas
  • Caregiver Recognition
  • Office Support Staff
  • Client/Caregiver Compatibility

For questions about these awards or certification, please contact Home Care Pulse by calling 877-307-8573.

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