Mary Koffend, President & Founder


Mary Koffend is the president of Accountable Aging Care Management (AACM). AACM is an eldercare consulting and care management firm that works with elder clients and their families to find the best care providers and services to meet their needs. AACM provides an objective, third-party perspective on the best options for the elder and a single point of contact for the care providers, elder, and family.

Before starting AACM, Koffend served with the Social Security Administration (SSA) throughout Texas for more than 30 years and was ultimately responsible for Houston's largest and most complex SSA client service operation.

Koffend has also managed Medicaid provider services programs for the State of Texas. As a care manager for Accountable Aging, Koffend has become an invaluable resource for families who need a guidance counselor along the aging journey.


Recently Published on Caring.com

Caring for Dad has become more than I can handle. What should I do? — Nov 14, 2012
You are doing a wonderful job as a caregiver for your father. However, you are his son and this is the role that you perform best. Family caregivers wear out quickly becaus...
Where can I get help coordinating my mother's care with my siblings? — Nov 06, 2012
There are many resources to assist with care coordination for your mother with Alzheimer's. It is very honorable that you want to care for your mom. It is also important to...
How can I ease my guilt for not being able to visit my father enough? — Jan 09, 2012
There are several ways you can ease your feelings of guilt as a long distance caregiver about not being able to visit your father as often as you would like. The best way i...
Should I consider moving Mom out of the room she shares with Dad due to her dementia? — Sep 19, 2011
Enjoy the moment! The fact that your parents are both happy living together and are much in love is a gift to them and to you. What is important is that your mom is pleased...
How can I help my mom take care of my dad at a long distance? — Aug 18, 2011
There are many things you can do to support your parents and make these next years the best they can be for your parents and leave you with more peace of mind. As a long di...
Can a person that has Alzheimer's and is in a nursing home, have a sitter with them? — Jul 05, 2011
The simple answer to your questions is a person with Alzheimer's who resides in a nursing home can have a sitter. The place to begin is to talk with the social worker at th...
Is there anything I should know about helping to care for my mother-in-law? — Jun 03, 2011
Congratulations on asking the questions before you need more help in caregiving for your mother-in-law. As you probably already know, the big issues with seniors and their ...
How should I handle my mother in law trying to take over the caregiving of my husband? — May 27, 2011
Having a husband who is ill and may have leukemia must be very tough. My heart goes out to you. The feelings you are having are complex enough and in addition you are deali...
How can I have a respectful loving and peaceful relationship with my parents again? — Mar 08, 2011
Conflict with parents under any circumstances, and especially when they are in a nursing home, can be very frustrating and upsetting. One thing you should consider is that ...
My mother isn't getting the care she needs, is there an agency I can contact? — Feb 04, 2011
Most in home care conflicts result from misunderstandings of what is wanted and what is needed. When a person is concerned about the conflicts because they feel that there ...