Acorn Stairlift Review

Best for Fast Delivery and Installation

Seniors suffering with mobility issues require a solution as soon as possible. Acorn Stairlift‘s engineers created the innovative modular FastTrack rail system to significantly reduce the normal wait time required to fabricate custom straight and curved stairway models. The result is a stairlift that’s constructed and installed to meet your unique circumstances without the wait.

Acorn Stairlift’s representatives communicate directly with customers to prevent the confusion that can sometimes arise when using third-party dealers and installers. Its team assesses the home and evaluates specific needs to efficiently deliver a custom stairlift.

Overview of Acorn Stairlifts

In operation since 1992, U.K.-based Acorn Stairlifts has expanded to include mobility equipment internationally. Its U.S. headquarters is located in Orlando, Florida, with service locations nationwide.

The company eliminates the need for third-party dealers and installers by selling directly to consumers. Acorn Stairlifts streamlines the installation process for seniors with mobility issues. Its unique modular stair-mounted design system adheres to seniors’ safety, comfort and style specifications.

How Much Does an Acorn Stairlift Cost?

Because each of Acorn Stairlift’s FastTrack rail systems is customized to meet individual needs, the company doesn’t provide a price list. As a general guideline, however, straight stairway lifts average between $2,000 and $5,500. Curved and multi-level stairlifts can begin at around $3,000, and they can cost as much as $12,000 to $15,000. For an accurate evaluation, contact the Acorn Stairlift sales team to request an in-home consultation. 

Full Review of Acorn Stairlift’s Features

Acorn Stairlifts offers three base models, and each has distinct features and customizable options. All the company’s products adhere to stringent safety requirements. Following are some of the stairlifts’ standard features.

Safety Sensors

The chair and footrest have built-in sensors to detect obstructions on the rail or stairs, automatically stopping the device.

Speed Regulator

The regulator ensures the chair travels at a measured consistent speed, preventing sudden excessive movement.

Swivel Seat Movement Lock

The seat locks in place when swiveled to 45 degrees or 90 degrees, helping the rider to maintain balance while sitting or standing. The seat positioning also blocks the rider from falling backward.

Arm Interlocking Mechanism

The stairlift doesn’t operate until the chair arm is in the down position.

Charging Point

The chair’s final limit switch ensures the device stops directly above a charging point, so that it can recharge when not in use.

Continuous Battery Charge

The home’s electricity serves to continuously charge the stairlift’s battery. In the event of a power outage, that charge allows the rider between six and 20 minutes of power to safely arrive.

Acorn 130

Weight Capacity

The standard capacity of this model is 300 pounds, but you can add a heavy-duty package to increase the weight limit to 350 pounds.

Stairway Type

This model only operates on straight stairways.

Upholstery and Finish Options

The Acorn 130 is available in a beige vinyl upholstery fabric with steel gray rails.

Key Features

While the Acorn 130 is the company’s most budget-friendly model, it still provides high-end standard features, such as armrest-embedded intuitive controls.

Acorn 180

Weight Capacity

The maximum allowable weight is 265 pounds.

Stairway Type

This model operates on a curved and multi-level stairway, with the ability to stop past the top of the stairs and on the landing.

Upholstery and Finish Options

The Acorn 180 is provided in beige vinyl upholstery and highlighted with steel gray rails.

Key Features

With the modular FastTrack rail system, the Acorn 180 can fit most stairways. Its most notable feature is that it can be installed within a couple of days.

Acorn 130 Outdoor

Weight Capacity

The standard weight limit is 300 pounds; however, that can be increased to 350 pounds by adding a heavy-duty package.

Stairway Type

This model can be installed on a straight stairway.

Upholstery and Finish Options

The Acorn 130 Outdoor model is featured in beige weather-resistant vinyl and steel gray rails. An all-weather fitted cover is included.

Key Features

This is a waterproof and UV-resistant model that holds up to extreme temperatures. While the Acorn 130 Outdoor has straight stairway limitations, it may be possible to combine multiple rails to accommodate multi-tier configurations.

Who Should Consider Acorn Stairlifts?

Individuals with Mobility Disabilities

Because each Acorn Stairlift is tailored to meet your needs, the company’s representative can help create a package that checks all the boxes, including safety, comfort, style and budget.

Seniors who Want To Continue Living Independently in Their Own Homes

Seniors with mobility issues can continue living productive independent lives in their own homes with the added benefit of a stairlift to help them access all areas.

What Are People Saying About Acorn Stairlifts?

Overall, reviewers provide positive feedback on the product itself, citing its quality and ease of use. Customers are also impressed with the company’s prompt delivery and installation, particularly noting appreciation for the installers’ thorough and patient explanation of how to operate the device.

However, the concerns expressed on TrustPilot, the Better Business Bureau and Consumer Affairs carry a consistent thread of poor customer service. However, such complaints are location-specific, as some of the company’s highest reviews reference great customer care.

In fact, Acorn Stairlifts carries a respectable 4.7 out of 5 rating on TrustPilot, a 4.42 out of 5 with the BBB and a 4 out of 5 on Consumer Affairs.

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