Medical Guardian’s Best Features

Medical Guardian’s premium features set them apart from other companies in the industry. While many medical alert companies have some add-on options for their systems, there are several premium features that are unique to Medical Guardian. The Freedom Guardian, their smartwatch-style device, is the only medical alert smartwatch that allows users to send and receive messages from the device with voice-to-text SMS messaging. Medical Guardian is also the only company to offer voice-activated wall buttons, which can be lifesaving in certain emergencies.

Additionally, Medical Guardian customers can take advantage of activity and location monitoring, motion and door sensors, and a mobile app and online portal for caregivers. All of Medical Guardian’s premium features make life easier for both users and their caregivers, and help keep users safe.

To get a free quote from Medical Guardian, click here.

Classic GuardianHome GuardianFamily GuardianMobile GuardianActive GuardianFreedom Guardian
Monthly Cost$29.95$34.95$79.95$39.95$49.95$44.95
One-time FeesN/AN/AN/AN/AN/A$99.00
Type of DeviceIn-Home OnlyIn-Home OnlyIn-Home OnlyMobile Mobile Smartwatch-style device
ConnectionLandlineCellularCellularCellularCellularCellular
Battery Life32-hour backup30-hour backup32-hour backup24 hours5 days2 days
Water ResistantYesYesYesYesYesNo
Shower-ProofYesYesYesYesYesNo
Range1,300 feet600 feet1,300 feetUnlimitedUnlimitedUnlimited
Fall Detection$10 a month$10 a month$10 a monthNot Available$10 a monthNot Available

Additionally, Medical Guardian customers can take advantage of activity and location monitoring, motion and door sensors, and a mobile app and online portal for caregivers. All of Medical Guardian’s premium features make life easier for both users and their caregivers, and help keep users safe.

Medical Guardian’s Plans

To get a free quote from Medical Guardian, click here.

Classic Guardian

Pricing

The Classic Guardian costs $29.95 a month and may be paid for on a monthly, quarterly, semi-annual or annual basis. Those who choose the annual plan will save a few dollars a month; the monthly cost with this plan is $27.45. Fall detection may be added for $10 a month.

Device Information

The Classic Guardian is a standard in-home system that uses a landline to connect with the emergency monitoring center. Those who do not have a landline connection in their home may not use the Classic Guardian. The system includes a base station with a range of 1,300 feet and a 32-hour backup battery, and one waterproof wearable help button that may be worn as a pendant or a wristband.

Home Guardian

Pricing

The Home Guardian costs $34.95 a month on the monthly, quarterly, and semi-annual plans (the annual plan is slightly less expensive). The price includes AT&T cellular connection, a base station, and one wearable help button. Fall detection is available for an additional $10 a month.

Device Information

This is an in-home device that uses cellular connection rather than a landline, so anyone can use it regardless of if they have a landline connection in their home. The system includes a base station with a range of 600 feet and a 30-hour backup battery and one wearable help button. The help button is completely waterproof and may be worn in the shower.

Family Guardian

Pricing

The Family Guardian costs $79.95 a month when paid for on a monthly, quarterly, or semi-annual basis, or $73.29 a month when paid for annually. The price includes AT&T cellular connection and all of the system components, but does not include fall detection, which costs an additional $10 a month.

Device Information

The Family Guardian is a comprehensive system that combines emergency monitoring with activity monitoring. The monthly cost includes an in-home base station, a waterproof wearable help button pendant or wristband, two motion sensors and one door sensor for activity monitoring, and free access to a mobile app. The mobile app allows caregivers and family members of the Family Guardian user to monitor their loved one’s activity (as detected by the motion and door sensors) and receive notifications if the user presses their help button.  

Mobile Guardian

Pricing

This portable system costs $39.95 a month when paid for monthly, quarterly, or semi-annually, and $36.62 a month with an annual plan. Fall detection is not available with this device.

Device Information

The Mobile Guardian is a portable system that provides coverage on-the-go. The devices use AT&T’s service, so it works anywhere with a cellular connection. It also comes equipped with GPS location services. The monthly cost includes a portable device that functions as a mobile base station, one waterproof wearable help button, and a charging cradle. The portable device has a battery life of 24-hours, so it is recommended that users charge it each night.

Active Guardian

Pricing

The Active Guardian may be paid for on a monthly, quarterly, semi-annual, or annual basis. It costs $49.95 a month with all of the payment options except the annual plan, which costs $45.79 a month. Fall detection is available for an additional $10 a month.

Device Information

The Active Guardian is an all-in-one mobile device with a help button, so users need only to have one piece of equipment on them. The device is worn around the neck, and is waterproof and showerproof. It has an impressive battery life of 5 days. In addition to GPS, the Active Guardian also uses WiFi location technology.

Freedom Guardian

Pricing

The Freedom Guardian is the only Medical Guardian device with a one-time fee- users must pay a device fee of $99. The monthly cost is $44.95 a month with the monthly, quarterly, and semi-annual plans, and $41.20 a month when paid annually. Fall detection is not available for the Freedom Guardian.

Device Information

This smartwatch-style device offers many features beyond emergency monitoring. Some of the features include medication reminders, weather forecasts, and voice-to-text SMS messaging. It is an all-in-one device, so users simply need to wear the watch; they can contact the emergency monitoring center directly through the watch by pressing down a side button for 3 seconds. Like the Family Guardian, this device also connects with a companion mobile app for caregivers and family members of users to monitor their loved one’s activity and location.

Starting Costs and Contracts

Some Medical Guardian customers may have to pay one-time fees. Other than the Freedom Guardian device fee, there are no one-time activation or device fees. However, no devices include free shipping unless customers choose an annual plan. Customers who choose monthly, quarterly, semi-annual plans will have to pay $9.50 for ground shipping.

There are no cancellation fees, and long-term contracts are not required. Users may cancel their service at anytime, and will receive a prorated refund for any prepaid months.

To get a free quote from Medical Guardian, click here.

Monitoring

Medical Guardian devices are monitored by a 100% U.S.-based center with a triple-redundant backup system, which means that it can sustain its own power in worst case scenario situations and callers will never be without assistance. The center is Factory Mutual Approved and certified by the Underwriters’ Laboratory. It also holds The Monitoring Association’s Five-Diamond Certification, and is a member of the Electronic Security Association.

All operators undergo a strict screening process and an in-depth training program. They are trained to dispatch both emergency and non-emergency services, depending on the situation. Medical Guardian users can have contact information for up to four people, referred to as the Care Circle, on file for the monitoring center operators to call during non-emergencies.

Caregiver Tools and Extra Features

Activity and Location Tracking

The Family Guardian system includes several motion sensors that are placed around the home to detect users’ activity. Information about their daily activity, or abnormal periods of inactivity, is relayed to users’ loved ones, making it easy to monitor the users’ safety.

Freedom Guardian includes location tracking with both GPS and Wi-Fi signals. Care Circle contacts of Freedom Guardian users can find their loved one’s exact location on a map at any time through the Freedom Guardian Companion App. This feature may be especially useful for seniors with memory impairment who are at risk of wandering and getting lost.

Family Guardian App

The Family Guardian app is available free of cost for all users of the Family Guardian system and their loved ones. The app displays activity information gathered from the system’s multiple motion sensors, so caregivers and family members of users can have peace of mind in knowing that their loved one is going about their day as usual. The app will also send alerts to designated contacts about periods of inactivity or if anything about the movement seems abnormal, so that these people can know right away if there is a potential emergency or if an incident has occurred.

Freedom Guardian Companion Mobile App

This app is available to Care Circle contacts of Freedom Guardian users. In addition to activity monitoring and location tracking, the app allows members to send SMS messages directly to the smartwatch device, making it easy to get in touch with their loved one. Care Circle members can also check the user’s alert history to check if and when they called the monitoring center for help, and set up alerts for their loved one such as medication reminders. All of these features may also be accessed via a computer desktop.  

Optional Devices

Wall-Mounted Button

Wall-mounted buttons are designed to provide an extra layer of protection in the home. They function as an extra help button, and will signal the emergency monitoring center when pressed. Wall-mounted buttons may be particularly useful in high-risk areas such as the bathroom. Medical Guardian users can add wall-mounted buttons to their plan for $2 a month per button.

Voice Activated Wall Button

These buttons are also designed for extra in-home protection, and may be placed anywhere in the home that users see fit. Unlike the wall-mounted buttons, these buttons do not actually need to be pressed to trigger a call to the emergency monitoring center. Users simply say the activating phrase, “call Medical Guardian,” twice in a row, and a call will go through to the center. Voice Activated Wall Buttons may be added to users’ monthly plan for $5 a month per button. This add-on is only available with the Classic Guardian and Family Guardian devices.

Lockbox

Lockboxes eliminate the need for emergency personnel to break down one’s door during an emergency. Users can store a key in their lockbox and provide the code to Medical Guardian, who will then provide the code with emergency services when they are sent to a user’s home. Lockboxes can be added to a user’s plan for $2 a month; annual customers receive a lockbox free of charge.

To get a free quote from Medical Guardian, click here.

Who Should Consider Medical Guardian

Active Seniors

Medical Guardian’s offerings include three different mobile devices. This gives active seniors more flexibility and freedom when it comes to choosing a medical alert device that meets their needs. Medical Guardian customers who want protection on-the-go can choose between the traditional Mobile Guardian, the all-in-one Active Guardian, and the smartwatch-style Freedom Guardian with enhanced features.

Seniors Who Are Prone to Falls or Other Accidents

Medical Guardian also has options better suited for less active seniors, particularly those who are prone to falls or other injuries that may occur in the home. The Family Guardian device comes equipped with motion sensors that not only track users’ activity, but sends alerts to users’ caregivers or other preferred contacts when there are periods of inactivity, signifying that an incident may have occurred. Their voice activated wall-buttons also allow users to contact the monitoring center during emergencies when they may be unable to physically press their personal help button.

Caregivers

Two of Medical Guardian’s devices, the Family Guardian and Freedom Guardian, connect with a free caregiver app. The app allows caregivers and other preferred contacts of users to monitor their loved one’s activity and sends notifications if the user calls the emergency monitoring center, so caregivers will know right away if there is an emergency. The Freedom Guardian app even allows designated contacts to view their loved one’s location on a map and send SMS messages directly to the device, making it very easy to get in touch.

To get a free quote from Medical Guardian, click here.