One Call Alert
COVID-19 Update: Since the medical alert industry is considered to be “essential” during the COVID crisis, monitoring and customer service centers are still open and ready to help. To learn more about how a medical alert device can help keep you or your elderly loved one safe and connected during this pandemic, take a look at our list of essential products for seniors during COVID-19.
One Call Alert has been providing dependable products geared toward seniors for more than two decades. The company has an A+ rating with the Better Business Bureau, and more than 100,000 elderly adults currently use One Call Alert products. Devices are backed by a lifetime price guarantee, and no long-term contracts are required. However, discounts are available for seniors who choose quarterly or annual payment plans rather than monthly subscriptions.
All of One Call Alert’s systems use a cellular connection via the AT&T network, so you don’t need a landline or Internet access. Two in-home systems are available, and the company also offers a mobile device called ResCube Pro. Every One Call Alert device has a waterproof design and is compatible with automatic fall detection, which costs $10 per month.
In-home devices have a range of up to 600 feet, which isn’t as far as some competitors’ medical alert systems reach. Prices range from approximately $35 to $42 per month before adding fall detection, and you don’t get charged for installation, activation or shipping. If you’ve got a spouse who also needs coverage, you can add an extra medical alert device for just $5 per month.
One Call Alert details features and pricing fairly well on its website; however, you may still need more information that isn’t easily accessible online before making a final decision. That’s why we researched the pros and cons of One Call Alert products for seniors or caregivers considering the company’s medical alert solutions. Whether you need a basic device for a senior who spends the majority of their time at home or a compact mobile unit for an active retiree, One Call Alert has options for you.
One Call Alert Features
One Call Alert has several special features for subscribers, including automatic fall detection, PIN-protected lockboxes and extra devices for spouses. Automatic fall detection is offered for each medical alert system, and for spouses interested in sharing a plan, additional devices are available. PIN-protected lockboxes are provided free of charge for subscribers who choose an annual subscription plan rather than a monthly or quarterly one.
Mobile and in-home devices from One Call Alert are waterproof, so you can wear them in the shower and rain. Pendants and wristbands are available for the in-home units, and the mobile option consists of a compact device that fits easily in a pocket or waistband.
One Call Alert Plans
One Call Alert offers three different plans, and each plan has three subscription options. Monthly plans are the most expensive because the company offers discounted rates for quarterly and annual plans. Annual subscribers also receive a complimentary PIN-protected lockbox, so emergency workers can quickly enter the home when a safety issue or medical concern arises.
The lowest price is the In-Home Wireless package, and the most costly is the Complete Protection system. There are no installation or activation fees for devices, and customers can test drive products during a risk-free 30-day trial period. Subscribers receive a full refund at the end of the 30-day period if they decide One Call Alert is not a good fit for them.
Automatic fall detection is optional, and it costs $10 per month regardless of which plan you choose. For $5 per month, you can add an additional device for a spouse or roommate to your subscription.
ResCube Pro Mobile
$10 per month
$10 per month
$10 per month
36-hour rechargeable backup battery
60-hour rechargeable backup battery
36-hour rechargeable backup battery
One Call Alert Device Information and Pricing
One Call Alert In-Home Wireless system
The One Call Alert In-Home Wireless system transmits data via a cellular connection. The system boasts a range of up to 600 feet. Automatic fall detection is available, and the device is waterproof. A 60-hour rechargeable backup battery provides power during an outage, so you remain protected for up to 2.5 days. The One Call Alert In-Home Wireless system costs $34.95 per month, plus an additional $10 if you want automatic fall detection added to your device. You can add an additional device for a spouse or roommate for $5 per month.
One Call Alert Complete Protection system
The One Call Alert Complete Protection system provides 24/7 in-home coverage via the AT&T cellular network. Seniors can choose from a waterproof pendant or wristband with an easy-to-see help button. A 36-hour rechargeable backup battery provides power when an electric-powered outlet is unavailable, so you have up to 1.5 days of uninterrupted coverage. At $41.95 per month, the Complete Protection system is One Call Alert’s priciest medical alert system, though it doesn’t cost much more than the ResCube Pro Mobile. Fall detection costs an additional $10 per month, and you can request an extra device for $5 per month.
One Call Alert ResCube Pro Mobile system
Enjoy on-the-go protection with the One Call Alert ResCube Pro Mobile system. Like the in-home systems, the ResCube Pro Mobile is waterproof and built to last. GPS technology helps emergency workers locate subscribers quickly so medical professionals can administer prompt care. Expect to spend at least $37.95 per month for the One Call Alert ResCube Pro Mobile system, plus an extra $10 monthly fee for automatic fall detection.
Pros and Cons of One Call Alert Devices
One Call Alert medical monitoring systems have many benefits, but they aren’t a practical choice for every senior. Consider the pros and cons below before you commit to a subscription with One Call Alert.
One Call Alert Pros:
- Optional fall detection is available
- Calls are answered promptly by agents at one of two U.S.-based call centers
- Assistance is available 24 hours a day, 365 days a year
- Accredited by the Better Business Bureau
- Devices do not require a landline or internet connection
- Medical alert systems are waterproof
- Coverage is available nationwide
- There are no long-term contracts required
- Discounts are available for quarterly and annual subscribers
- There are no cancellation, activation or installation fees
- Setup is simple
One Call Alert Cons:
- Fall detection costs $10 per month, which is more than some competitors charge
- In-home devices have a range of 600 feet, so you may not have protection on your porch or in your yard
- Plans have slightly higher fees than many of the subscriptions offered by similar companies
- You must return your device(s) after your subscription ends unless you decide to renew
One Call Alert offers simple devices for seniors who want the peace of mind that comes with around-the-clock monitoring. All calls are answered by live operators, not automated systems, so you always get the care you need in a timely manner.
Consider purchasing the ResCube Pro Mobile device if you need protection on the go, as the in-home units only offer up to 600 feet of coverage. You can bring the mobile device anywhere as long as there are AT&T network towers in the area.
Regardless of which medical alert system you choose, make sure you pick one that’s comfortable and easy to use. After all, it may just save your life.