How to Communicate Better With Someone Who Has Alzheimer's

Keep these simple techniques in mind when talking to someone with Alzheimer's or other forms of dementia.
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about 6 years, said...

My mother has a hard time forming words. It sounds like a lot of garblelygook. Most of us can't understand her. I will ask a second time,but she gets frustrated. Then we have the occasional violence. Not as bad as it was,but when she doesn't get her way she will double up her fist and come at you.She has no filter anymore. I and my brother have been thrown out a number of times. There are still some things that are intact, but she definitly doesn't think there is anything wrong with her. She spends money like there's not a bottom to the pot. She reminds me of a spoiled teenager. I know that sounds terrible,but I don't know how else to explain her behavior.


over 8 years, said...

VERY INFORMATIVE, I HAVE A CLOSE FRIEND WHO WAS RECENTLY DIAGNOSED WITH AD. I WAS WONDERING IF CONVERSATION WAS HELPFUL TO THEM IF DONE CORRECTLY.


over 8 years, said...

This is a beautiful article written with tenderness, caring, warmth and RESPECT. Thank you for your love in written form.


about 9 years, said...

I think that this is a great sight I have a profile on here now.


about 9 years, said...

I just began a job as an activities aid in a nursing home and have been away from geriatrics for over 20 yrs. I like this site.


almost 11 years, said...

Working with many elderly and those in various stages of Alzheimer's and dementia, I learned very quickly many cannot OR do not express themselves very well, making it more difficult for loved ones and caregivers. Things 2Watch4 while visiting mom or dad with Alzheimer's or Dementia. http://bit.ly/Qe5AYL


almost 11 years, said...

sure was-it's going to slow me down to do it properly. I wasn't doing it the proper way and yes he gets frustrated. Many thanks for the great advice. Joanne


almost 11 years, said...

Very specific, helpful strategies.


about 11 years, said...

Very helpful I didn't realize I might be causing stress by filling in the words. Thank you.


about 11 years, said...

For at least the last 6 months I thought my husband of 34 years was just getting plain ornery-diagnosis mild dementia. At first I was extremely angry at his behavior but going to a support and reading much I have totally changed my tune. After all he was a great husband for all those years.Things are better handled now and he is so much better-he's 84 I love him.


over 11 years, said...

As my spouse had dementia for many years before diagnosis, I had found some of the ways of communication necessary already. Learning more is so helpful. Heads up, if your loved one "needs" this kind of communication style, think about dementia being part of what is going on. Wish I had known years earlier.


over 11 years, said...

Thanks for the simple, logical guidance. It seems so obvious but is so important to be reminded.


over 11 years, said...

These are good hints, and the last one - keep your sense of humor - may be the most important. Ironically, sometimes trying too hard is what makes us lose patience with our loved ones first and ourselves next, creating tension. It's the time you spend together that's important, not the subject matter. I find that cards are great for my mom who has some vascular dementia, not too bad, but who really can look at cards over and over or post them on her bulletin board or ( I) put them in a scapbook. But my friend's mom with progressing Alzheimers started to become upset with cards because she couldn't remember who they were from - and was disturbed that "strangers" were sending them to her. You have to be ready for changes, even from week to week. My mom is fairly well oriented, but she does get "a bug in her head" from time to time - say that a particular resident or aide has "stolen" something. I learned to silence my objections, and very very gently redirect - or let her run out of steam. She also told another resident's daughter that she hadn't seen any family member in weeks - getting murmurs of sympathy while I was sitting next to her. It does take a sense of humor! My friend's mom does sometimes ask where her husband is or when he's picking her up and over time it was pretty clear that you go along. Ther is no such thing as a lie in this case - i have met folks who have a hard time relinquishing the idea that "you have to tell the truth" at all times.Well - their "truth" is now different than yours/ours. The idea is to respect what they can cope with and not seek any validation for yourself from someone who can't give it. And we all really really need someone to vent to and to have real conversations with - so if you do not have friends or family you can talk to, find a support group. ( even like this online one!) main thing to remember is that you are doing your best, and you are there. You can't change the symptoms or the transit of the disease process. If you can relax your expectations for yourself, and reduce your own tension, it may allow your parent (or other elder) to relax as well. [my own mom is pretty content if I just stay with her while we both read). A shoutout to tornapart - take care of yourself. You saw to it that your mom is cared for, and you have the right to see to your own needs. It is daughters who do take the brunt of their mother's anger, frequently, if for no other reason than we're there.


over 11 years, said...

I know most of what was said, but it's good to be reminded. I'm having a lot of trouble hiding my frustrations as I see my husband getting worse every day.


over 12 years, said...

keeping is simple. My Mother does not want help. I need ways to let her know that I am here because I love her. Not because I am trying to control her.


over 12 years, said...

It is a real concise overview of some of the major communication problems that arise. It also makes it easier for me to pass this article on to others who are confused by Mom's new behaviors.


over 12 years, said...

Communication has been the hardest thing to re-learn. We've been married for 27 years and it's like starting all over again


over 12 years, said...

This reminded me of what I need to do when John is having a bad moment or bad day. Thanks.


over 12 years, said...

One of the comments asked for ideas for Alzheimer's patients who are blind. Have you tried making one of those aprons where you "decorate" a bib or apron with bits of interesting texture? I'm guessing you could start out with just a plain fabric and bring some items in a box, then let her touch stuff and decide if (or you could pick something and have her show where she'd like it added) she wants something added to the apron; that way she has input. also, I think it could be fun to play a form of the old TV game "Password" where you take an object and describe its qualities while your partner tries to guess what it is. That could be adapted to work with someone who is blind. You also could take a bunch of textured items, cut them in half, then put half on each of two trays or in two boxes and let the blind patient seek for a pair.


over 12 years, said...

All the cues foe non intimidating conversation was very interesting to me


over 12 years, said...

I think all of us as care givers forget what the loved one is going through when we start communicating to them, and forget that they can't begin to keep up with us. I have to remind myself all the time. "less is more' or too much info- short and sweet and to the point. I have to work on the "here and now" and separate that from "what she use to be"


over 12 years, said...

A number of useful tips.


over 12 years, said...

If I may add (to build on what was said on page three about the bird feeder) think about whether a question is what you want/need; in other words, if you pose a question instead of making a statement, be prepared to wait for and deal with an answer. Also, don't ask a question in wording that will get a "yes" then reword the same question in different words that will take a "no" for the same concept because that can lock the patient up. Use positive statement not negatives; "keep your hand open" vs. "don't close your hand". The author mentioned humor. It's a good idea to be wary of idioms that the Alzheimer's patient might interpret literally. Also, to the author: on page three, this sentence doesn't make sense to me: You can improve verbal exchanges in lots of casual names. Thanks for a great article.


over 12 years, said...

Nice article. I have Alzheimer's and the approaches are good. One of the best works i haev read in awhile.


over 12 years, said...

Each of the elements. I'm going to commit them to memory and try to keep them in the front of my mind. I hope to make habits of them as I communicate with my mother.


over 12 years, said...

I've bumbled into these solutions on my own over time, and it's nice to see them validated. I recall after my husband's diagnosis (of vascular dementia) being motivated to treat him with consideration. (I also remember thinking hey, isn't this how you are ALWAYS supposed to have treated him? Sigh...). I agree with these suggestions, they do help with the level of peace in the house, and they also calm me when I can practice them. I just wish I were better at following them...so much of the time he's "himself", and I forget... :)


over 12 years, said...

These pages have been very helpfull in visiting my sister in alzeimers facility She is 80. the youngest of three sisters trying to visit and make her life as pleasant as possible, She is a sweet person but always wants to go home and we are afraid to take her for a visit because she may not go back. I am her main contact and at 85 some what limited in what ai can do,


almost 13 years, said...

Slowing down when communicating and not talking down to the person


almost 13 years, said...

Boy, I've been through all these things with my Mom, from the hiding things, accusing people of stealing from her, stealing people's things herself,( she wants everything she see's that belongs to someone else), Aggressive behaviour, even slapping and hitting us, repeating everything over and over. Good Lord the list goes on and on. Mom's in a facility now and it's I wanna go home all the time. I had her and Dad living with me for a couple of years, then Dad passed away and it got worse. She wanted me to wait hand and foot on her because at the last I had to do that for Dad. Which she had started wanting me to do for her before he passed because I did it for him, so that was thrown up to me for months and sometimes even now with her in the home. I almost had a nervous breakdown from all the stress and load I carried. Hated to put MOM in a home and still feel so bad about it, but it couldn't be helped. It came to my health and sanity or her getting her way battles till it was to much. I see from reading your columns that somethings I did right but a lot of things I didn't for lack of not understanding this terrible affliction on MOM. I really enjoy your input and advice as it helps when I go see her and we start arguing. The nurse said when it starts out to becoming unreasonable with her to just leave because I can go home but she lives there and she was so right. Mom gets mad when I leave after a few minutes sometimes but she has a tendency to start in on me the minute I walk in. Everything is my fault that's happened to her. I've started visiting her a couple times a week instead of every other day because of the stress coping with her causes. I may be wrong in doing so but my nerves cannot take the constant badgering. Thanks again for your advise.


almost 13 years, said...

I appreciate your information. I am a nurse and have taken care of Alzimers patients for years. You have given good ideas on how to help with their care and gave me some new ideas. I am retired now but do stay with a friend who is also blind as well as having Alzhimers. If you have anything helpful in helping with things she may be able to do since she can'tr see I would appreciate it. Thank you.


almost 13 years, said...

The friend I am taking care of not only has Alzhimer's but is blind also.


almost 13 years, said...

I liked the article. I think it helped me emphasize accepting repeatedly conversations which can be difficult for me. Also, I like the idea of limiting pronouns.(You may want to state it that way although that's in effect what you did) Tip: Maybe avoid parenthetical expressions like "When it come down to it" "Above all" We tend to use these terms and they may not be helpful. thanks, Quiz


about 13 years, said...

Puzzles you are one of a kind thanks i need to put some of your sugestions to work I sometimes forget and say never mind I do it or I get it myself ,and he wants to be so helpfull Thank you again


about 13 years, said...

I am not sure his primery care doctor knows much about the problem, but my husband is in a resurge program in Sac. and the Docter there is great I can asked anything and he will answer me or els finds the answer for me That is a big help


about 13 years, said...

My husband's dementia has never actually been diagnosed as Alzheimer's, but his memory is completely gone. He does know my name but forgets his daughter's and grandchildren's names, but really doesn't address anyone by name. His speech is starting to be garbled and he wants to sleep a lot. He does have a heart condition with a leaking mitral valve which adds to his being so tired, His walking is also not good and he uses a cane for balance. I wish I could always be quiet and helpful, but it is very difficult for me. I do have an aide during the week for 4 hrs. so I can have lunch with a friend once in awhile, but living with him on a daily basis is very diffucult. I love him and want him home, but other times I lose my temper and cry a lot, especially when I remember the man he used to be.


over 13 years, said...

Your mother probably changes the subject because she doesn't recall the correct conversation. I wouldn't dwell on her not remembering the correct conversation, go with the one she brought up and move on. It may help if when you go to visit bring an activity to do together. I'm not suggesting something difficult like a large puzzle with 25-50 pieces, that would be frustrating for her. There are 6 piece and 12 piece puzzles by Memory Jogging Puzzles with age appropriate themes by Norman Rockwell that she could complete (she may need your help even with these small number of pieces.) Don't rush her enjoy the moment, you are making memories. Completing a task or puzzle will make her feel good and they are fun brain exercise as well. You will be able to start up a conversation about the picture if you want. There are matching games that are great to interact with her also. If she doesn't talk, that is okay... watch her facial expression and her eyes, that will give you tips on how she likes doing the activity. If she gets frustrated help her gently or stop and introduce something else. Both of you will enjoy a 15-30 minute visit with an activity to interact with more than going in to visit and sitting there trying to get her to talk about something that happened long ago or remember a conversation that wasn't quite right. If you are frustrated she will sense that and be the same way. Forget the past and how critical and manipulated she WAS, she is old now and needs a friend. Pay Forward... someday it may be you who needs a friend.


over 13 years, said...

All the information was helpful. I needed this. Although my loved one has not been evaluated with Alzheimer's, her primary care physician has her taking Aricept, because she asked him for something to help her memory. I want her to get evaluated, but she gets angry when I suggest it. According to the articles here, I see she is in the early stages of Alzheimer's. Thank you so much.


over 13 years, said...

all of it I have to remember to slow doun when I speek to my husband I have a habbit of doing that talking to fast thanks


over 13 years, said...

writing down communications in a notebook,m mom is having a hard time speaking but can still read.I never thought about writing some things down.I think this is something she will enjoy.


over 13 years, said...

Helps me to remember how to act


over 13 years, said...

Thank you I have been trying to improve communication and what you said gave some very concrete help. I could see myself in some of what you wrote. One of my father's repeat phrases is slow down you talk to fast. I also do not use the person't name enough and I think that will help. Lastly we just started following up conversatins with the same thing in written form. It was reassuring to read that it is agood ides.


about 14 years, said...

My 89 yr old mother has stage two AD. Conversations are rather amusing actually. Today I had a dentist appointment. Mom asked "where are you going?". I said "I have a dentist appointment to have my teeth cleaned." She asked 5 minutes later "where are you going". I said "Dentist to have teeth cleaned." She asked 5 minutes later "where are you going?". I said "Dentist". She asked 5 minutes later "where are you going". I said "out". You got to laugh at yourself. Everything in this article is so true. I'm the stubborn one and seem to not remember how to be simple. Mom remains the one with AD and the same. Some day I'll get it. I end up driving my friends crazy with long winded conversations just to hear myself say a long sentence.


about 14 years, said...

goodMorning... When visiting your loved one, make it a special time both of you can enjoy. How? Take in an activity that can be done easily with guidance such as simple puzzle or games. If it has a storytelling theme you will find it easier to start conversations. Your visit will be beneficial and less stressful for you. For anonymous "“ my mother had a stroke followed by dementia, she became very frustrated when trying to say something and the most simple words were not there for her. It was frustrating for her and frustrating for all of us. At first thinking I was helping, I would try to help fill in the blank (guess what word she was searching for) rarely was it the correct word. I can still see her face as she shook her head in frustration. I finally learned to be more patient and understanding. Slowly the words would come, and she would smile and so would I. I wish I had those moments back again. I don't know if it was the same thought she started, I didn't care. Her getting those words out was a huge effort and success. The pain and frustration dementia patients go through is horrendous... hope and pray you aren't there in her shoes someday. takeCare. karen


over 14 years, said...

I do trey verry hard not to lose it but do sometimes in each case I will follow with a hug kiss and I love you


over 15 years, said...

I found some of the suggestions helpful, while others seem impossible. I am a 52 year old woman with an 86 year old mother with dementia. It is especially difficult since we always had a strained relationship. She was a domineering, critical and manipulative woman. There was not much hugging going on so I find that very uncomfortable. I stick to subjects that are less antagonizing such as her childhood memories. She loves to talk about herself so retelling the same stories from her past make her happiest. When she asks the same question 5 times in 5 minutes I just keep answering them and try to steer the subject to something else. Not sure what to do when she asks to talk to my father and brother, both having passed away years ago. Sometimes I remind her of that, other times when she is yelling, and demanding to get their phone number, I say they're "out" and will call her later. Any suggestions as to what to do in this case? She is in an assisted living facility, so I have the peace of mind that her physical and mental needs are being met, but the phone calls she makes to me and the visits to her are truly a draining, stressful experience. It's especially hard having to do this around a stressful, full-time job, so visiting her every day is out of the question. I guess you just have to do the best you can in your particular circumstance and be satisfied with that, then let it go.


about 16 years, said...

Thank you so much for these helpful hints. My Mother-in-Law has always been a very independent, take-charge woman and is now very frustrated whenever she cannot find the right word. We try to give her the time to figure out what she wants to say, but she usually will change the subject completely and repeat something she had just said a minute or so earlier. It helps to know how to handle these different situations.