Which personal alert devices would be best for my father? He has tunnel vision in 1 eye and no sight in the other. He can still live in his house, but I'd feel better knowing that he can summon help easily. What programs have care givers tried and have been successful?
Expert Answer by Kate Rauch
It's hard to chose a personal emergency response or alert system because they're more alike than different. The makes on the market are all pretty similar. Our Caring.com buying guide provides a starting description of these systems, check it out at www.caring.com/buying_guides/personal-emergency-response-systems-pers. My advice is to call a bunch of companies, ask lots of questions, especially about pricing, and go with your gut based on your customer service experience. It's also helpful to remember that PERS (personal emergency response systems) companies offer sales and special deals all the time. Be sure to ask. And good luck. It's sometimes harder to make a buying choice when there's more to choose from. The technology of PERS systems are mostly the same, so you need to look for differences, and the best customer service experience.
Answer
Kate gave some great advice above. These systems can be very similar and customer service is key. Price does not always determine what value you will receive from a company. We have found that in this market, you can just pay for the name and not always get the best service available.
Since your father has limited eyesight, I would suggest that you be sure that the unit you buy has braille on the main console's buttons. Your dad may not know braille, but you can teach him simply how to feel the difference between them.
As far as the button style goes, you may want to consider the watch style over the pendant as it may be easier for him to find in an emergency. Just understand that if your father injures the opposite arm where he is wearing the watch, in an accidental fall or something, then he may find it difficult to press.
Best,
Pat Shepherd
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