Can I take legal action to move Mom?

1 answer | Last updated: Jul 19, 2010
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Caring.com User - Barbara Kate Repa
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Barbara Repa, a Caring.com senior editor, is an attorney, a journalist specializing in aging issues, and the author of WillMaker, software enabling consumers to...
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It sounds as if you and your siblings have some honest negotiating to do about where your mom should ultimately stay and live. As difficult as it may be, try See also:
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to continue to talk about it, with all of you in the same room or on the same phoneline while honoring the controlling thing: your mom’s best interests.

There may be some compromises to make, but you owe it to her—and secondarily, to yourselves—to take another good hard look at how and where she will get the most fitting, affordable care. That may also involve some soul-searching on all your parts, as the solution doesn’t seem clear.

What is crystal clear, however, is that while your mother is in the current facility, she is legally entitles to quality care. In some instances, this requires outsiders—you, your siblings, perhaps all of you—to be watchful, lobby on her behalf, and contact a series of authorities and regulatory agencies for help.

Contact the facility administrator. Before turning to outside sources for help, try to resolve your complaints within the nursing facility. It should have written policies readily available that explain how to file a complaint or grievance. Put complaints in writing to the facility administrator and ask for a written response -- giving him or her a fair chance to address your concerns.

Contact an ombudsman. Every nursing facility has an ombudsman -- a person outside the facility, not associated with the ownership -- who is available to investigate problems and endeavors to resolve complaints made by, or on behalf of, residents in residential care facilities. Contact the National Long-Term Care Ombudsman Resource Center at www.ltcombudsman.org to find the appropriate local contact.

Contact an advocacy organization. If these steps don’t help assure you that your mother is receiving quality care, a number of local organizations can offer you a seasoned and impartial assessment of whether your particular complaint needs action, along with specific help on how to get it. You should be able to find the best sources of local advocates through the nearest Agency on Aging at www.n4a.org or NNCNHR at www.nccnhr.org.

Contact the state regulatory agency. Finally, if you cannot resolve your problem through the above sources, consider filing a complaint with the state agency that enforces nursing home laws and regulations. Find it by doing a search of the name of the state in which the nursing home is located and “nursing home” and “licensing.”

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