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Four Seasons Rehabilitation and Nursing

8365 Newburgh Road, Westland, MI 48185

(800) 558-0653 (Call a Family Advisor)

3.54

(11 reviews)

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Reviews of Four Seasons Rehabilitation and Nursing in Westland, Michigan

3.54

(11 reviews)

  • Facility

    4.2

  • Staff

    4.3

  • Food

    3.6

  • Activities

    4.0

  • Value

    4.0

Cassie M

5

November 27, 2023

I am a friend or relative of a current/past resident

My mother is in memory care. The staff is so kind and takes good care of my mother. After transferring her from another facility that didn't treat my mom well, this was a breath of fresh air. The facility is clean, and I always see the workers working hard. I am thankful to know that my mom is safe, and she always has a smile on her face now, when we come to visit her. Thank you for all the hard work that you do.

Jerrie K

1

May 13, 2023

I am a friend or relative of a current/past resident

My husband was in need of rehab after having surgery for a serious gall bladder issue that left him too weak to walk. Four Seasons was one of the “Skilled” nursing facilities suggested to us. My husband was admitted to Four Seasons on March 10th where he was to receive therapy to help him regain his straight following his surgery. Shortly after his admission he became ill and unable to do the therapy he was there to do. I was insisting that he be seen by a doctor and was told that the doctor had evaluated him and there was nothing to be concerned about. On March 30th my husband was discharged from Four Season, the reason given was our insurance had decided that he no longer needed the care of a skilled nursing facility. He was sent home in a wheelchair in a van with one man that took him out of the van and wheeled him into our garage. Then the man left him sitting in the garage and drove off. My husband was unable to walk or even left himself out of the wheelchair. About 10 minutes later my son arrived and tried to get my husband into the house. My son is a 6ft 2 army veteran that has learned to carry a wounded soldier on his back, but he was unable to get my husband on his feet and up the three steps to enter the house. Fortunately some of my son’s friends were available to come to our aide. It took four men to get my husband into the house and on the couch. Once we got him somewhat comfortable I notice how flushed his face was and he was having difficulty breathing. I called an ambulance. He was taken to the hospital and admitted with Covid and serious lung congestion. His oxygen level was extremely low. My husband was in the hospital for two weeks following his stay at Four Seasons. Needless to say I would not recommend this place to anyone. I gave this place a one star rating; however, they do not deserve a star at all. In case one of the administrators at Four Seasons reads this review, please note that I have documentation to back up every word that is stated in this review.

Vivian

5

March 30, 2023

I am a friend or relative of a current/past resident

My husband is already in Four Seasons Rehabilitation and Nursing. It's nice, they care, and they take good care of their patients. The facility itself is very nice, spacious, and clean. The dining area is clean as well and he says their food is good. They play bingo, they take them out sometimes to places like the Subway, and they had birthday parties. It's a nice facility and the value for money is good. It was a good atmosphere, everyone is nice like the director and all of them are nice people.

Skeeter68

5

January 3, 2023

I am a friend or relative of a current/past resident

Our Moma ilhas been in Four Seasons nursing home 4 times for rehab, we are very pleased with the quality of care, the PT dept, the activity center, Moma loves playing Bingo and I'd course the 2 best nurses ever...Janet & Stacy. They're the most hardworking nurses ever, they always have a smile on their faces, willing to answer any & all questions or concerns even if they are the only nurse on duty..which is a shame, because having one nurse to a whole unit it a bit much to ask..but you'd never know it from them...I think they need to be recognized for their above & beyond call of duty!! We couldn't ask for any better...also the Dr. (Sam) is just awesome! She takes her time to really evaluate our Moma, & even answers all of our questions or concerns. We have been very blessed to have such great staff taking care of Moma all 4 times she's been here.

Linda

5

October 2, 2020

I visited this facility

I visited Four Seasons Nursing Center of Westland with my mother-in-law because she needed a place. I was very impressed, the staff very friendly, the place was very clean, and the layout was very nice. We talked to the manager, he gave us a tour, took us to the kitchen, and he was very nice.

Jeanetta

5

October 5, 2019

I visited this facility

Four Seasons Nursing Center of Westland had a good layout. One of the nurses gave us a tour, and she was very helpful and efficient. There was a list of daily and weekly activities. They showed us the courtyard, the garden, and a fine looking dining room.

Carla

4

October 24, 2018

I am a friend or relative of a current/past resident

We liked Four Seasons Rehabilitation and Nursing. My mother was there before, and my mother-in-law was also there for an extended stay several years ago. The staff has always been friendly, they've always been accommodating to all of our needs. The rooms were always clean. Both my mother and mother-in-law were in a semi-private rooms which we prefer over the ward. The food was OK; it was pretty good. Obviously, it wasn't restaurant quality, but it was nutritious, it was healthy, and it was served with a good presentation; it's pretty basic. They had physical therapy, which my mother took part in, and they had all kinds of other activities that they could also take part in.

Rickytiki

4

February 3, 2015

I am a friend or relative of resident

My mother has advanced dementia and has been at Four Seasons (Winter wing) for just over a year. Although being in a nursing home is not an ideal situation for anyone, she has for the most part gotten very good care. Her primary aide for the first 11 months was a kind, diligent, soft spoken, caring lady with whom my Mom was very comfortable. Unfortunately for us, she was recently promoted to an office job, but she deserved the promotion and we're happy for her. The other aides are mostly very good, with just two or three who seem to be just 'going through the motions'. Nurses Glennis and Magenta are wonderful. We are less familiar with Shamia, but she's also been very kind and supportive in our limited interactions with her. We went to several nursing homes prior to deciding on Four Seasons and it was BY FAR the best we saw that takes Medicaid patients. Note that the 5-star rated nursing homes in the area have year long waiting lists or longer and some require private pay for a year or longer. We didn't have that luxury, and some of them were not as clean and the food wasn't as good as 4 Seasons.

Caring103098950

3

December 18, 2014

I visited this facility

I didn't like Four Seasons. It took a day too long to get somebody to orient me, and then as I was going through the orientation, they had two residents fighting; there was no staff member present. So I don't feel like my father would be safe here. It was too chaotic there to me. Regarding the sanitation, the smell was not the best. Also the place was kind of cold. I didn't like the rooms. There were like 5 to 6 people to a room.

Ugly

1

May 9, 2014

I am a friend or relative of resident

Do not use this nursing home staff in the admitting office do not care about what people are going through. After telling them I would be the payee for my relatives social security check they became angry. Transferred my relative up to the 4 floor, they did not wash her nor change her sheets. She got a Bacteria infection on both arms and had to be hospitaized. I requested serveral times to give her a shower, to no avail. The smell was horrible. This is not a nursing home I would send my dog to. I rate this home as a 0.

AngelWings2013

1

November 29, 2013

I visited this facility

I found myself in a dire placement issue regarding my father who's suffering the later stages of Vascular Dementia. After being told by two different people affiliated with the Four Seasons, one of them being a women working in the admitting office, to "bring your father to the Four Seasons. We will find a bed for him." I've been trying for almost a week now, along with the discharge dept at Botsford Hospital in Farmington. Between Botsford and I, we can't get ONE SINGLE call returned, more importantly a STRAIGHT FORWARD ANSWER! The ONLY way any information is obtained has been by having to call the Four Seasons every other hour, or going to other people in charge. Which has still done absolutely nothing. The Wednesday before Thanksgiving, I was flat out lied to by one of the office staff in the admitting department at the Four Seasons. I was being told that she STILL hasn't received 'referral' paperwork from the hospital, that she's been calling all week, she can't get anyone at Botsford on the phone, etc., Come to find out later that day, admitting had in FACT received my father's paperwork and the discharge dept of Botsford was told by this 'woman' in the Four Seasons admitting office, that she "will go over this referral and let you know just as soon as we find which area of our facility he can be placed in. I'll get back to you by the end of the day." She DID NOT get back to ANYONE, in FACT when Botsford had waited long enough for this return call, they called back only to find out that she LEFT work early without letting me, or Botsford Hospital know she wouldn't be in the office past 3pm that day. My family's Thanksgiving day was spent during visiting hours in the geriatric psych unit at Botsford Hospital. Which at the rate my father's health is declining, this Thanksgiving Day that has just passed, will more than likely be his last. Today is now Friday and the Four Seasons STILL has no answers! The social worker at Botsford and I are now avidly looking for other options for placement. I've needed to apologize to people at Botsford Hospital because I took my frustrations out on them, since the people at Four Seasons was placing the blame of work not getting done on the hospital. Finding out that I was being continuously lied to by staff at the Four Seasons, obviously because they didn't want to be bothered with this situation and wanted to get home early to start their holiday, is not only disturbing but utterly disgusting! I was told by these 'people' where my father could be placed to get him out of the hospital and when I did EXACTLY what I needed to do....the only thing the Four Seasons has done is lie to my family, the people at Botsford Hospital and RUIN what could have been a decent holiday with my father. There is a court order that had been placed, Monday morning, November 25, 2013 for me to be able to have my father discharged and placed into a nursing facility and I was given seven days to do this. After court Monday morning, I was at the Four Seasons by 1pm that day...as I'm in this dire situation, I spent more time listening to the other 'woman' in admitting threatening that she's getting ready to '...walk out the front door...the other woman whose supposed to be here today isn't. I've got all this work to get done and I'm sick of this place. I have family coming into town and things I need to get done. Today might be my last day at this place if I don't get up and walk out now." REALLY? Is this something a person in my position NEEDS to listen to? After that waste of time all she did was pass me on to someone else. She was 'too busy'. Which has been the case in her not returning a SINGLE CALL that I had made to her. So that was 30 mins that was completely wasted, just as this entire week has been. Unfortunately, SHE was one of the two people who told me the Four Seasons could place my father. I will NEVER recommend ANYONE do business with this facility. Unless they've got ample time to waste. The only impression I'm being left with regarding the Four Seasons is...they're hoping that myself and the people at Botsford Hospital will go away. Which is what we're trying to do now. The Four Seasons Nursing Center's lack of compassion or even the ability to speak the truth, leaves me questioning anything and everything about this place. It's too bad that it's now Friday at almost 5:30pm and almost a week has been wasted on this place! I now have very limited time to find another facility. I have one person to THANK for their help this past week, and it DEFINITELY IS NOT ONE SINGLE PERSON AT THE FOUR SEASONS! It's the woman who I've been working with at Botsford Hospital. If I had her permission at the moment, I would include her name, because she has went over and beyond helping me...right down to staying an hour past her work hour Wednesday night in hopes of getting my father placed before the holiday. IF my father is placed at the Four Seasons, it will only be because I have NO other options before December 2nd. But it is a GUARANTEE that while he's there (IF HE'S THERE) that I will be avidly looking for another nursing center for him to go to...ASAP! I have nothing good to post a review on about this place, and I have nothing good to say to anyone I speak to as I'm searching the internet and making countless phone calls trying to find my father a home. Every single person I come in contact with, regarding this problem is being told EXACTLY what the Four Seasons has done for me and my family...which is absolutely nothing with the exception of extreme frustration, a serious headache, anxiety and a ruined holiday that my family can never get back!

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Services and Amenities of Four Seasons Rehabilitation and Nursing in Westland, Michigan

General

  • Resident Capacity: 180

Medicare

  • Health

    4.0

  • Overall

    4.0

  • Quality

    3.0

  • Staff

    3.0

Medicare Provider Number: 235578
    Ownership Type: For profit - Individual
    Rating Date: 9/1/2023

About Four Seasons Rehabilitation and Nursing in Westland, Michigan

Four Seasons Rehabilitation and Nursing is a Senior Living provider in Westland, Michigan that offers residents Nursing Homes services. Contact Four Seasons Rehabilitation and Nursing for more details on services and rates.

Map of Four Seasons Rehabilitation and Nursing

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