Manorcare Health Services-west Reading North

This facility housed my mother in law for almost 4 years. They took very good care of her needs throughout her stay and were very good to deal with on paperwork issues.

The facility was an older building but they were updating cosmetically during the time of her stay. The biggest negative was parking.....it was very limited.

Everyone at this facility was very helpful and kind. They treated my grandfather very well and were very helpful in any situation. When he passed away the staff was very comforting and a few even came to his funeral. They said that they feel that their patients are family to them and they felt like they had lost a member of their family.

Although I cannot comment as if a resident, from my experience visiting my grandfather, Manor Care appears to be a fine place for the elderly in need of help. My grandfather never complained about be treated poorly and in fact he seemed to take a liking to many of the staff members. There was much space for residents to interact with one another and for the most part, I would say that most of the residents also enjoyed their stay at Manor Care. The staff were also very friendly to visitors and I never felt unwelcome on any visit. If I would have one complaint, it would be that I never saw or heard of many activities that the staff put on for the residents. I understand that most of the residents really weren't capable of a whole lot due to their various conditions, however I am sure that they would have appreciated some type of stimulation other than the radio, televisions, or talking with other residents. Overall, Manor Care seems like a great place.