CaringWay by Green Hill Senior Living
103 Pleasant Valley Way,
West Orange, New Jersey 07052
4.3
(8 reviews)
$7,200
1120 Alps Road, Wayne, NJ 07470
2
(21 reviews)
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CaringWay by Green Hill Senior Living
103 Pleasant Valley Way,
West Orange, New Jersey 07052
4.3
(8 reviews)
$7,200
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2
(21 reviews)
Facility
2.4
Staff
2.5
Food
2.0
Activities
2.1
Value
2.0
Sam
1
|
February 16, 2024
If I could give it zero stars I would. The rooms are like jail cells and the people who work there do not really care about what goes on. The residents have no say in the food they get and it seems like everyone gets the same thing whether or not they can eat. I was bringing my father food every day. You can never get anyone to speak to in regards to their care. My father ended up going back to the hospital and the nurse said to me “when he returns,” but I made it perfectly clear to her that he is never coming back to this facility. No one could ever tell me what medications he was on or even bother to look it up for me. My father has since passed away and I will always live with the regrets that I put him in a place like this.
meandr
1
|
November 10, 2023
DO NOT let someone you know go here. The place is a dump. Meals arrive cold. Aides are lazy. Some nurses care, some are just there for a paycheck. Cant get answers from the facility, they don't respond to email or voicemails. They are like every other health"care" facility nowadays. They are just a corporation looking to make money. They don't "care".
Reviewer#JM092623c
1
|
October 4, 2023
My husband moved into Spring Hills Post Acute Wayne. I chose it because it's ten minutes from my house. I like nothing about the place. The parking lot is in shambles. The building is not kept up. The rooms are minimally furnished. On weekends there is nobody there, just a few people, and there's no rehab going on. I found my husband without pants on at 11:00 in the morning. I complained to the head nurse. She listened to me, and she wanted to make it better. They shaved my husband after one week because he couldn't do it himself at this point. My husband can't eat regular food right now, so he has mush on the plate. It looks so unappetizing that the dog wouldn't eat it. It's a horrible place. The basement is a rehab facility where they take my husband for some exercises. I went with him, and it was minimal. It's covered by Medicare. They need to hire more professional staff.
VeronicaD123
1
|
February 10, 2023
The staff are very neglectful.Theyre never around the nurse station. Their showering my God mother once a month and once every 2 weeks They don't want to come help her get out and back into bed or change her on time. They take away her food before she's done eating. Her roommate is very disrespectful.
Dav777
1
|
January 5, 2023
The place should be closed down. Very rude staff. They hang up on you when you call, never return your call. Nurses are on their personal cell phones, acting like you are bothering them, when you ask about your loved one. Just a horrible experience and a very poor run place!!
ANeen
1
|
June 24, 2022
This place is disgusting ever since taken over by Spring Hills. My mother is here and today as I was visiting her, she wanted to go lay down on her bed and take a nap. When taking her from the wheelchair she was soaked with urine. This is just the first thing today. Then when I went to ask for help to get her washed and changed the attendants had been going back and forth as to who should clean her up. Then when I went back to her room to get her in the bathroom the handle for the door was broken and sharp. What if her or her roommate would have tried to get into the bathroom, they could have cut their hand. Then one of the attendants did come to take mom to a restroom down the hall from her room. And brought her back cleaned up and in fresh clothing that I took out of her closet. The bedroom is dirty, the floor is disgustingly sticky. I’ve seen the man that cleans the floors sitting around wasting time. A few times I found him in my mothers room just sitting there texting on his phone or watching TV. NICE JOB. The bathroom is not useable cause you can’t open the door since the handle is broken. Her dresser and closet in her room is falling apart and on half the room is painted and has wallpaper on it. This place is a mess since the new Spring Hills takeover. If things don’t change they may not be getting another check from me till things are taken care of. Or maybe I will need to find a new place. I would never suggest this place for anyone or even a pet. BAD JOB NEW MANAGEMENT. Maybe someone needs to take a whole new coarse on how to take care of the elderly and those with disabilities. VERY DISAPPOINTED IN YOUR CHOICES. I have complained to the first person in management (social worker). Let’s see how soon things get taken care of. DISGUSTING PEOPLE, DISGUSTING !!!!! Very upset over this.
Health
3.0
Overall
2.0
Quality
4.0
Staff
1.0
Spring Hills Post Acute Wayne is a Senior Living provider in Wayne, New Jersey that offers residents Nursing Homes services. Contact Spring Hills Post Acute Wayne for more details on services and rates.
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