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Reviews of Clarkston Specialty Healthcare Center


Average Rating: 1.0 based on 3 Reviews

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Clarkston Specialty Healthcare Center
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Posted by Angel of life April 27, 2014
1.0

I am a friend or relative of resident

PLease look into other facilities.. A family member was sent here and was neglected and by the looks of other patients so were they. Only 2 aids to assist patients and were not at all capable of doing so, food was cold and not at all acceptable for human consumption. Nurses were more concerned about telling coworkers about weekend and family issues rather than needs of the patients. Patients in wheelchairs left in hallways unattended, when concerned and wanted to speak to administration Bill was no help and also Becky ahead of nursing was absolutely no help ready to argue and not taking any concerns into heart! I would not even give this place a second thought they are there not to help. My question to them is when they are in need would they feel comfortable receiving care with the staff that they have in there now?! I would not nor should anyone else especially in the final days of life!


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Clarkston Specialty Healthcare Center
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Posted by Towrds4ya December 20, 2011
1.0

I am a friend or relative of resident

I would look into other facilities. My mom initially had some confusion and wasnt sure about what was going on. After hospice got on board and started caring for things, her care improved but the nurses are really rude and the aids are slow to respond. My mom waits half the day to get changed and we had to force them to shower her. The social worker there is nice but nice doesnt mean squat if your staff is neglecting my mom. Food is disgusting and money has come up missing and the staff is always borrowing her Wheelchair and Sling to get her out of bed, when she needs it, its a big ordeal to locate them again. They wanted to move her to a more attentive room but that room had no TV. ??? are they serious?


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Clarkston Specialty Healthcare Center
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Posted by AnonymousDD June 09, 2011
1.0

Friend or relative of resident

In 2007 after being in home caregivers for 5 years we decided it was time for professional healthcare services for our mother who had Alzheimers. Our initial assessment of this facility was a positive one after speaking with the Admissions Coordinator and taking a tour. However, in time we came to learn that there appeared to be a lack of professionalism with some of the nursing staff in meeting patient needs. We were appalled when we found Mom at dinner time with her glasses in her food as she was starring out the window. The food had gone cold, and judging by the look of how the food had hardened on her glasses it was clear that no one looked in on her for quite some time. When she needed assistance to walk to the rest room it would be up to a half hour before someone came her room, and it was often too late. This delay in assistance was also confirmed by Mom's roommate.


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Medicare Ratings

Medicare provider number: 235461

Health
1.0
Overall
2.0
Quality
2.0
Staff
4.0

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