Reviews of Consulate Health Care of Vero Beach
Average Rating: based on 3 Reviews
I am a friend or relative of resident
Horrible care even in REHAB. My loved one suffered because of horrendous bedsores I didnt know about. There were days I had To DEMAND they get him up. The food was awful and many times the trays were set too far away for the residents to help themselves no sugar or any fresh fruit. Communicating with nurses was next to impossible and you had to get aggressive to get them to even talk to you. Find a Dog Kennel you will get better care! I would rate it NO stars but it won't let me.
I visited this facility
I visited this facility with my school age daughter in an effort to bring company and cheer to the resident during the holiday season. There was a horrific odor of urine in several of the hallways. The staff were courteous to us, but a bit impatient with the residents. I noticed lots of staff members clumped together gossiping and a supervisor reminding them to get back to their duties. A smoking room is provided for residents who smoke. It was difficult to breathe when walking past it because it was so polluted with cigarette smoke. The facility appeared clean and orderly despite the bad odors. It is nicely decorated. Plenty of activities seem to be available for the residents to participate in. We observed a group of ladies getting their nail painted in one area and someone playing the piano for the residents in another. The menu for the day is prominently posted and looked appealing. The residents that we saw appeared to be well cared for.
I am a past client of this provider
It was a horrifying and painful experience for my father and for the family. My father haz Alzheimer's and we placed him at Consulate when his care became too much for my mother. Consulate has an Alzheimer's wing and supposedly specializes in the care of patients with Alzheimers. This could not be farther from the truth. I'm not going to go back through the painful details but I implore those that might be considering Consulate to rethink what is truly best for their loved one. Our loved ones should always be safe, cared for in a dignified manner, and shown respect.
Medicare provider number: 105474