Nyack Manor Nursing Home

The staff seemed very cooperative and very friendly towards my family and myself. In discussing the food, my relative did not find it appealing at all. Many times, there were requests for certain items such as citrus, and the food department indicated that the request could not be met at the moment. In fact, their preference would be to have made their own meal, and eat it. The staff was kind enough to allow the family to take home laundry as opposed to doing the laundry in the facility.Overall, the staff seemed to be very accomodating and willing to workwith the family.

My Grandmother recently went into Nyack Mannor. The social workers and administration were very helpful. They councled me on Medicare and Medicaid. The nursing staff is okay. Some of the aides are very kind and empathetic but unfortunately there are a few that are less than kind. I saw one literally tossing patients out of an elevator ,wheelchair after wheelchair. Several had their legs hit walls. She didn't seem to notice or if she did she certainly didn't care. The nursing home seems a bit understaffed. Patients have to wait on average 10 to 20 minutes to get assisstance to use the bathroom, which is probably why they all wear adult diapers. When they change the diapers after they are soiled and wet, the diapers are left in the garbage can in the patients room which is why all of the room smell like a urinal. The building on a whole seems clean and well maintained.