Pinecrest Nursing and Rehabilitation Center

poor staff help adminestrater was not helpful and unconcerned with theft from resident when i reported this to her staff seemed unconcerned about there job i would highly recomend looking elsewhere for better place i would not entrust this place with my family

I have visited this nursing home on approximately twenty-five occasions over the past three years. Positives: This nursing home has a diverse patient population. More sepcifically, they tend to provide care for residents with behavior issues and are willing to take on challenging situations. Also, the home will often accept those who have applied for Medicaid but don't yet have it. I have met resident's loved ones that were pleased with the care provided. Negatives: On most visits I noticed at least one resident who had food on their clothing and on their faces. It is not a "nice looking" nursing home. Seems very sterile and unhomelike. It doesn't present as a comfy type atmosphere. The upper level management does not seem accessible. Also, the home seems crowded and with little space. It presents as a little chaotic during lunch times and during the typical visiting hours.Overall, I would rate this nursing home as a "two out of five".

Pinecrest Nursing Home is in a great location in Tyler since it is not located on a busy or main road. The ground are beautifully sculpted and the front lobby reminds you more of a hotel than an assisted living facility. The nurse's and staff were very friendly, but seemed abrupt at times. My only downfall of the facility was the lack of interaction between the staff and patients. Many of the patients were wandering up and down the hallways or seemed parked in front of a television. There were patients in the activity room, but no one was there to lead them in something. Some just sat at a dining table, reading a book or staring off into space. While the staff was friendly to myself and my husband, I was hoping to see more of it go towards their residents.

Pinecrest Nursing Home, nestled among the piney trees of East Texas is located in Tyler, Texas. Pinecrest is designed for residents who need daily care and help with various tasks. Pinecrest is a fresh and clean facility. If one spent the day on the grounds, they would observe the camaraderie and community spirit the volunteers and medical staff strive to create. The Pinecrest staff makes dignity, happiness and respect priorities for all residents.