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Reviews of Lorien Mays Chapel


Average Rating: 2.2 based on 5 Reviews

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Lorien Mays Chapel
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Posted by Disappointed Family Member August 09, 2013
1.0

I am a friend or relative of resident

My mom had such a scary time there that when I took her her to her 6 week appt they carted her of to the ER. How did my Mom end up with MRSA e.coli and a urine infection all at once at her wound? How did my Mom end up with a compression fracture in her back? How did my Mom get a blood clot on her spine? --rough treatment? I visited her every day but not 24 hours each day. Mom ended up at another place. She is now with me but wheelchair bound. Only 77yo and life as she knew it is over. So much for rehab after surgery


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Lorien Mays Chapel
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Posted by seps May 28, 2013
2.0

I am a friend or relative of resident

Although the facility looks nice and the food is decent, all good ends there. The very poor attitude of staff translates to poor care. I would not put another loved one or friend here. Look elsewhere.


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Posted by JoeO May 09, 2013
5.0

I visited this facility

We've visited Lorien Mays Chapel twice and were impressed with the facility and the professionalism and care of the staff. The facility is clean, well appointed, the program has a range of activities, and the food looks decent.


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Lorien Mays Chapel
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Posted by Ladyinred April 02, 2012
1.0

I am a friend or relative of resident

Although this facility is 'pretty' to look at, the nursing/aides staff leave much to be desired. Very uncaring attitudes, unfriendly (a few of them were kind...very few), toileting issues, lack of staff concern, personal/bathing care was horrible. We alerted multiple supervisors with no change in conditions. The therapists were great but my mother was not making progress. I would NOT recommend Lorien to anyone until they can understand what quality care means. I was hugely disappointed in this facility.


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Lorien Mays Chapel
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Posted by barbarabar July 27, 2011
2.0

While we met caring, competent people here, by and large 50% of the time my mother did not receive adequate care during her rehab say following a broken hip. I had to clean her up from toileting problems almost every day unless one specific aide was on duty. They did not work with us to manage her symptoms and did not provide family centered rehab care "because of confidentiality issues". The facility is lovely, the food acceptable, activity therapists were lovely to my mother.


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Medicare Ratings

Medicare provider number: 215351

Health
3.0
Overall
4.0
Quality
4.0
Staff
4.0

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