Wingate at Springfield Rehab & Skilled Nurs Res

I visited this facility

Going to see a family member in a facility is extremely difficult as it is so knowing they're being taken care of is extremely important. When I first walked into the facility I felt a warm happy feeling. There was a receptionist greeting people as they entered and was there to help people if need be. There was hot coffee made and a cat roaming in the lobby. The lobby has couches which makes it feel like a living room at home. I think this was a great touch so if family members are up to it they can visit in an environment that is comfortable rather than seeing them in a bed looking ill. I asked about the cat and was told they keep the cat for the guests as a feeling of home and not a hospital like setting. When I met with the staff that was caring for my family member they were very sweet and gentle with him. They were patient and caring. Ive been to others that were very business like with no personalities, they were completely different. They seem to all know eachother which is nice. He ended up passing away and the people were extremely sympathetic and expressed how it was an honor to know and care for him. Very touching.