Reviews of The Homestead of Sherman
Average Rating: based on 2 Reviews
I am/was a resident of this facility
PLEASE DO YOUR RESEARCH. I had to stay at the Homestead of Sherman because my Dr thought I or my family could not do my IV antibiotic therapy at home, I arrived on a friday night and that is when the horrible experience began. It was late when I arrived and I was not nor was my Dr the one that chose the place, my husband and mother picked the place because upon first glance it appeared to be a beautiful place and when they took a tour of course everyone was friendly.. DON:T be fooled. Friday night none of my medications were available due to the time ( can not lay fault with the home for this one) but since I had just come from the hospital it would be common knowledge that the pain meds would wear off and the facility is not and will not do anything to help. Once in my room I changed and got into bed and was overpowered by the smell of urine, I told the nurse and she assured me the room had been cleaned, my husband called my Dr and was trying to figure out the medication issue, when the night nurse come storming into my room yelling about us contacting my dr, My second day was met with less medication obsticals but more trying to get answers to my questions about my insurance, food was delivered to my room that was completely uneatable, during my 4 day stay only two meals were eatable, they were both salads and I can not promise the second salad had not been someone's left over as there were pieces that looked like it had been cut with a fork or bitten off of several times I asked for just fruit, i figured it was safe, it is not, I got two different bowls of fruit that were soured. I was on the non resident wing, there was an elderly man across the hall that cried HELP for several hours with out any response from anyone, during my 4 days there that was the only time he did that so I know it was not something he just "did" We addressed the urine smell with the day nurse who again assured me it was cleaned before I got there, which I pointed out the blood on the bathroom wall and the left over food in the fridge, Head of housekeeping came in a cleaned him self and apologized , they wiped down my bed and alas no more urine smell... I tried several times to get a hold of someone at my insurance company to find out what would happen if I checked out myself, The social worker Tracy came into my room yelling at me and telling me she contacted my insurance herself and it would not cover my stuff at home, because it was a holiday weekend it took me until Tuesday to talk to my insurance myself, guess what, they do cover it, Tracy called me a liar so I decided to call them in her presence she then said she could kick me out of the place for being non complacent I said go ahead.. and kept dialing my insurance she stormed out saying she didnt need me to prove anything... All I am asking is people do your research and do not be fooled by the prettiness of the place... I was able to stand up for myself, can you imagine what your family that can not do that is going through.
I am a friend or relative of a resident
Staff seemed to care for Granny very well. She could be a little ornery on occasion, but they took it in stride. My grandparents (Granny's daughter and son-in-law) visited her often and were always welcomed warmly. Facilities were well kept and looked nice.
Medicare provider number: 676120