Lutheran Home at Trinity Oaks

I am a friend or relative of a resident

The staff is on top of things, responding quickly and efficiently to resident requests, or those of family members. Personal items do not mysteriously go missing as I have seen them do in other locations. Privacy is of the utmost importance as is the safety of the residents. The only negatives are that the facility tends to have a "nursing home" smell, which can be attributed to soiled linens in laundry bins in the hall and the trays of the hospital-style food waiting to be served. Being that this is a religious-based establishment, I feel that the residents are cared for in a way that is not always the case at other facilities. The staff seem to be present because this is what they do, it isn't just a job for them. This is obvious in the caring manner that they interact and treat both the visitors and the residents.