Alexian Bros Lansdowne Village

It seemed like a very nice facility. It was clean and the nurses and staff were friendly and helpful. However, there was a bit of trouble with payment. My grandmother did not have insurance approval to go here, instead she was paying privately. It seemed as if they were trying to push her to leave before she was ready to because they would earn more profit from a person being paid for by insurance. Other than that, the facility was very nice. The people working there were incredibly kind and helpful, and all of the other residents seemed quite happy to be there. It was a clean place with a lot of recreational activities available to the residents. All things considered, it was probably the best place around the city that my grandmother could have visited, and they did a great job taking care of her. I would go there myself if I needed to!

The staff was very cordial and informative. On the tour we took we were informed of their specialized Hospice unit that would take extra good care of our grandpa in his last days. I thought that was special that they made places and made them according to the needs of their customers.