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Greenhaven Healthcare Center

455 Florin Road, Sacramento, CA 95831

(800) 558-0653 (Call a Family Advisor)

4.8

(55 reviews)

Offers Nursing Homes

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Reviews of Greenhaven Healthcare Center in Sacramento, California

4.8

(55 reviews)

  • Facility

    4.0

  • Staff

    4.0

  • Food

    4.5

  • Activities

    4.5

  • Value

    3.0

Reviewer#RD0114kb

1

January 25, 2024

I am a friend or relative of a current/past resident

My mother is at Greenhaven Healthcare Center. Last year, I had been calling to see about her welfare and I found that the staff was very reluctant to share anything with me regarding my mother's health. I also find that she has to call her own doctor to go and get assistance for herself in regard to having skin rashes and different things, so I'm not pleased with the environment there. I understand that they were doing a change of ownership going from non-private to profit, and in doing so, they were switching over staff. I found that there were not enough staff members that were seeing after the clients, so there were odors inside that facility. It's astronomical, and they still are. My whole thing is that it's not a very good environment for someone who needs to convalesce and get assistance with their living if they have a physical disability. My mother has only showered once a week because she doesn't have control of her limbs. She has both types of arthritis that have crippled her, and so she needs assistance, and she's not getting that. She's calling me on the telephone and asking me for assistance, and I'm like a whole town anyway. I find that she needs a more caring facility, perhaps more of a one-on-one, and not such a larger facility such as Greenhaven Healthcare Center. The physical facility is pretty much up to par as I can see. It's a pretty vast facility, but there needs to be proper staffing there for the clients. The facility itself is okay, but it's not staffed properly. When I went into the bathroom, there was fecal matter on the floor, and you could smell urine as well as fecal matter in that facility. With regards to activities, I haven't seen the rehabilitation format of it. My mom is pretty much lying in bed; there has been no rehabilitating her. However, I have seen social formats of perhaps maybe the clients being drawn to the cafeteria area where they played bingo or cards or something.

Barbara T.

5

December 30, 2018

I am/was a resident of this facility

I was in this facility for 4 weeks recovering from a car accident. The nurses, aides, physical and occupational therapists, discharge and planning staff and the custodial care folks all were competent, caring and efficient. I was loved through a very difficult time and healed partly due to each person with whom I interacted. I would recommend this facility for any rehabilitation for you or a loved one.

Shelly C.

5

August 6, 2018

I visited this facility

Recently I have had the pleasure of working with Greenhaven Eskaton. What a wonderful first impression I got when I first entered the building. I was greeted by a very professional staff who was very receptive to me. Stephanie, Kim and staff go above and beyond to make sure the residents get the best possible treatment from admission to discharge. Both professional and friendly, they truly meet the highest standard in the skilled nursing industry.

Richard

5

December 29, 2017

I am a current client of this provider

Stephanie, discharge coordinator, went above and beyond on short notice to coordinate all facets of my discharge. Warm, caring, and very professional. Great employees.

Provider Response

Thank you for the 5 stars! We appreciate it.

Dennis

5

September 24, 2017

I am/was a resident of this facility

Excellent service, especially in administration services by helping me get access to printers, which allowed me to print information needed to help with my stay here. The quality of care is excellent. Environment is clean and well-maintained.

Provider Response

Dennis, Thank you for taking the time to share your experience.

Lori

5

September 21, 2017

I am a friend or relative of a current/past resident

Erwin, my father-in-law, continually mentions how nice and caring all the members of his care team are.

Provider Response

We will pass this on to the staff, they will be delighted to hear it. Thanks for sharing!

Leroy516476

5

April 1, 2017

I am/was a resident of this facility

Eskaton was excellent throughout.

Rose675321

5

March 29, 2017

I am/was a resident of this facility

Staff has consistently provided excellent care. Occupational and physical therapists have worked patiently to restore mobility.

Mr. Maria Perez

5

December 29, 2016

I am/was a resident of this facility

Beautiful bedside manners and wonderful meals. I have raved about the regimen of therapy I have received during my stay here. I take many pleasant memories with me from all the staff here at Eskaton.

Wendy Adams

5

December 28, 2016

I am/was a resident of this facility

Care was very good.

Diane Rowe

4

December 17, 2016

I am/was a resident of this facility

Great physical and occupational therapy-took it slow until I was ready. There were times when I needed bedpan and staff didn't respond for 15 to 20 minutes (about 3x first week on evening/night shift). First week food was terrible, but improved on the second week. Most staff were a pleasure to deal with.

Gene725106

5

December 10, 2016

I am/was a resident of this facility

It's been a very good experience. The PT and OT sessions really gave me confidence.

Janette333738

5

December 8, 2016

I am/was a resident of this facility

This is my fourth stay in this care center. The service is great. They treat you with respect and put your needs first. They're always offering their help, it doesn't matter what department they are in charge of. The PT and OT department cares for you so much. You just have to do the work to get well. I always ask to come here because it is a good place to be for recovery and care. Thank you all. God bless you.

Enrique & Olga

5

November 29, 2016

I am a friend or relative of a current/past resident

Would like to thank everyone from housekeeping, aides, nurses, therapists, and doctors for the excellent care you have given my mother. She is very comfortable with all of you.

Ferrari286870

5

November 22, 2016

I am/was a resident of this facility

Treated with respect and care from staff.

Wade403820

5

November 8, 2016

I am a friend or relative of a current/past resident

Since my mom has been here, she has received the best care. I want to thank the staff for being so considerate and kind. Words cannot express how much I appreciate the service. I would highly recommend ECCG. God bless this place. People I want to recognize: all the nurses and CNAs, specifically Jose (AM nurse), Numer (CNA), Renee (Speech), Mina (PM CNA), Jon (COTA), Paskazie (RNA), Myrna (med rec), Brittany (discharge), Stephanie (discharge), Sandy (nurse sup).

Angelina046723

5

November 5, 2016

I am a friend or relative of a current/past resident

We are very happy with the care and service she is getting.

Ruby328346

5

November 1, 2016

I am a friend or relative of a current/past resident

I'm visiting my twin sister. Every one of the employees has been excellent.

Jinouye

5

October 28, 2016

I am a friend or relative of a current/past resident

Compassionate and caring PT and OT group. Especially enjoyed working with John, Kathy, and Maria.

Mona677447

5

October 27, 2016

I am a past client of this provider

I will be forever grateful for the care I received at Eskaton. I have been especially impressed with the Occupational and Physical Therapy groups. I would not be going home if it weren’t for their expertise. Doreen stands out above all. She nudged and pushed and guided me carefully though it all, enabling me to walk out of here.

Janette E.

5

October 13, 2016

I am/was a resident of this facility

This is my favorite stay in this care center. The services are great. They treat you with respect and put your needs first, they always offer their help doesn’t matter what department they are in charge of. The PT and OT department care for you so much you just have to do the work to get well. I always ask to come here because it is a good place to be for recovery and care. Thank you and God bless you.

jsadler

5

October 10, 2016

I am a friend or relative of a current/past resident

I was very impressed with the level of care provided to my mom who was recovering from a broken hip at age 99. The therapy in it is the best! Very caring, knowledgeable, saw mom 6 days a week. The food was very good and her likes/dislikes were noted. The nursing and CNA staff was very good and they were all so caring of mom. I would recommend the rehabilitation department of Eskaton to anyone needing physical therapy. Thank you for you great work!

Paty350748

5

September 27, 2016

I am/was a resident of this facility

Melissa is so efficient, caring and kind. I just met her today which is so shorthanded and I am so impressed with her.

Patricia725152

5

September 27, 2016

I am/was a resident of this facility

These women are extraordinary (Melissa, Dainty, Lyn, Unit Manager).

Peggy428272

5

September 27, 2016

I am/was a resident of this facility

I got excellent care and wonderful meals while I was a patient there. I would recommend Eskaton to anyone.

Terri037717

5

September 15, 2016

I am a friend or relative of a resident

Thank you for taking good care of my mom. Your staff in therapy is excellent and police. Very clean building and good food for mom.

Anita H

5

September 15, 2016

I am/was a resident of this facility

Everybody is nice, and I get quality care. They encourage me to eat and they take care of me.

Denise036378

5

September 14, 2016

I am a friend or relative of a resident

Excellent care and service from the therapy staff. Thank you for working with my mom through her leg injury and recovery. Thanks to all who cared for her, nurses, dieticians, all care staff and volunteers.

Maria873878

5

September 10, 2016

I visited this facility

Very caring, supportive, patient, and knowledgeable. Kersti OT, Doreen PT, Sally OT, Jessica PT, Linda CNA, Chrstine CNA, Ana CNA, Ka CNA, Semilla CNA.

Juany

5

August 31, 2016

I am/was a resident of this facility

Meina is special and is very nice. Everyone in general. Thank you.

Shirley780433

5

August 30, 2016

I am/was a resident of this facility

I think we should be very proud of our facility. The staff is lovely. The food is well seasoned.

Carol L.666517

5

August 25, 2016

I am a friend or relative of a resident

I am very happy with the care and all the staff members. They are very helpful with Earl and our needs.

Cristy D.

5

August 25, 2016

I visited this facility

Eskaton employees are always helpful and cheerful when I come to the building. The discharge team is very focused on ensuring a safe discharge for the resident and providing them with resources. I will feel comfortable having my mom here.

Vicki054722

5

August 25, 2016

I am a friend or relative of a resident

Friendly and caring staff. Lots of attention and activities.

Mary Ann763255

5

July 29, 2016

I am/was a resident of this facility

Excellent care, excellent staff, excellent place! “From the lowest to the highest everything was and is excellent!”

Arlene H

5

July 29, 2016

I am/was a resident of this facility

Everybody was good.

Elmer Sporlinker

5

July 12, 2016

I am a friend or relative of resident

We have two experiences with Eskaton Greenhaven. The first was for rehab after my mother suffered a broken hip. The staff and physical therapists got mom back on her feet and back home with us in no time. The second and currently, following a stroke, she is now experiencing excellent daily care. We have been fortunate to spend many hours with mom at the facility and have seen first hand the staff work with people in all conditions. Kind, full of grace and patient is how I would describe them; from the leadership on down. Many have become like family to us.

Al214626

5

June 30, 2016

I am/was a resident of this facility

Liza was fantastic, gave me a shower. I got a back rub and goodies in the middle of the night. I was treated like a VIP! The therapy services ere entertaining. I received excellent care by Dr Sporrer!

Sharon C188613

5

June 30, 2016

I am/was a resident of this facility

The quality of care was excellent and the therapists were outstanding. I would recommend the facility very high.

Terry S515524

5

June 30, 2016

I am a friend or relative of a resident

They were better able to manage his fear and his pain than Kaiser. He was at ease once he got the attention and care that was needed of someone his age and mindset.

Tim485310

5

June 30, 2016

I am a friend or relative of a resident

Very caring/compassionate staff. Knowledgeable of patient conditions and keep family informed. Clean and spacious facility. We are very happy with Eskaton and the service provided to my father.

Laura706516

5

June 28, 2016

I am a friend or relative of a resident

During the time I’m visiting Lovinger, I have received very good servicing for my friend Lovinger Dunston. I have noticed how well kept the building is such as bathrooms, water fountains, etcetera. The employees are very friendly and helpful with my needs regarding Larry. Also the residents are always clean and smelling nice.

Irene538575

5

June 24, 2016

I am a friend or relative of a resident

The services we have received are very good. And the therapists are very well-trained and caring. I would rate this facility at Five Stars.

Kim M044848

5

June 24, 2016

I am/was a resident of this facility

I have been a resident here for 3 years and I am very happy. From the Executive Director down to the CNAs, I am treated with respect and made to feel they are glad to have me here. I know if there is a problem, I know I can talk freely to my Unit Manager and it will be handled. The CNAs are attentive and protect my privacy. If I have to be somewhere, I'm glad I'm at Eskaton Greenhaven.

Sally105831

5

June 24, 2016

I am/was a resident of this facility

Wonderful care, people and surroundings.

Sharon057553

4

June 21, 2016

I am a friend or relative of a resident

Majority of care is good, have a few concerns, but I addressed them in meeting today. Overall care is good.

Badiwl384076

5

June 21, 2016

I am/was a resident of this facility

All the members here are great at what they do, from breakfast, lunch and dinner, my needs, all as and is great everyone is very nice here. They take time to help me with me getting up, putting my clothes on, taking time to talk to me, putting a smile on my face. All my needs are well taken care of, so a big thanks to all staff here.

G.Fong714366

5

June 17, 2016

I am/was a resident of this facility

Excellent! Very personal attention.

Jean312881

5

June 17, 2016

I am a friend or relative of a resident

Mom has received wonderful nursing care from all the nurses.

Mary873887

4

June 17, 2016

I am/was a resident of this facility

Care is very good, people are concerned over residents.

Jim043470

5

June 17, 2016

I am a friend or relative of a resident

The quality of care my wife receives at this facility is exemplary. She has been a resident here for over fifteen years now and I never worry about how she’s being treated. I have toured several facilities in the Sacramento region and found them all lacking by comparison. Once after my dad visited here from another part of California; he had just finished visiting several facilities to place his sister in the there commented, this is head and shoulders above any he’d seen. The character and professionalism of all the employees from top to bottom and every department in between is above reproach. The food is outstanding, activities plentiful, and a vast array of support services from social to rehabilitative. Improvements always seem to be in the work from cosmetic, to the healing gardens in the back, to a new individually-tailored music program which is opening new horizons for many, especially my wife. I am kept in contact if any issues with her health arise and all the nurses seem to be very compassionate and caring. She is always treated with dignity and respect. If I ever have any questions or concerns, there is an open-door policy and I can speak directly to whomever I need to resolve any issue in any department. Everyone here has been truly wonderful from day one; I only wish I could give them more than five stars.

Rita37

5

March 31, 2016

I am/was a resident of this facility

My children have no worries about me here because everything is provided. They don't have to worry about me getting medication, meals, bathing and entertainment. There is something going on everyday we can participate in. I enjoy the garden club and crafts and my other favorite is the fact we can go to church here, we have a wonderful pastor.

flower72

2

April 30, 2015

I visited this facility

Very nice place. The lobby and outdoor patio are beautiful. However, they are under staffed. Their responce times to residents needs is terrible. Had to complain many times.

Provider Response

Thank you for taking the time to let us know about your experience. We use feedback and continuous training to ensure that the people we serve are receiving the best care possible.

Mary65026150

5

April 9, 2013

I am/was a resident of this facility

My husband was in Eskaton from September of last year until January of this year. It's a very well managed facility. They have an excellent nursing care. My husband liked the food. We had regular assessment meetings with staff. He had great Physical and Occupational Therapy while he was there. The CNA's were most helpful. My husband was actually quite happy under the circumstances because he got such great care.

Eddie1

4

February 29, 2012

I am a friend or relative of a resident

Eskaton provides great care with nurses that actually care for the health of their patients. Recently it has gone under renovation to change the carpets and upgraded Air Conditioning system as they were old. Eskaton keeps their building up to date. I believe that there is at least a 1:4 nurse to patient ratio at nights. Once a month or at least for holidays Eskaton holds mini carnivals on their grounds to entertain their patients. They have a great mess hall with a wide variety of food choice recommended by the nurses. They also have friendly pets around to entertain the patients. I believe that there are two cats, one dog, an iguana and a fish tank full of colorful fish to great the visitors in the lobby. Our relative that lives in her own home on Eskaton's ground receives great care and regular check-ups while in the comfort of her own home.

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Medicare

  • Health

    3.0

  • Overall

    4.0

  • Quality

    5.0

  • Staff

    3.0

Medicare Provider Number: 555098
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Greenhaven Healthcare Center in Sacramento, California

Greenhaven Healthcare Center is a Senior Living provider in Sacramento, California that offers residents Nursing Homes services. Contact Greenhaven Healthcare Center for more details on services and rates.

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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