Broadmoor Medical Lodge
5242 Medical Drive,, Rockwall, TX 75032
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Pricing not available
$4,950
Reviews of Broadmoor Medical Lodge in Rockwall, Texas
2.78
(32 reviews)
Facility
3.2
Staff
3.2
Food
2.7
Activities
2.8
Value
2.7
Crystal R
5
|
March 27, 2024
My dad has been at Broadmoor for about a month for rehab.. he will require long term care and have decided to keep him in the residential side of the facility. Everyone has been so good and accommodating to my dad. This place has been like family to both my dad and I.
Lynnda
2
|
January 22, 2024
They put on a good show, and the place LOOKS nice and fancy, but PLEASE DON'T let that fool you!! They did not give my mom great care AT ALL. She arrived at 2 pm after being in the hospital for 6 days(ICU for 4½ days & 1½ regular room). The nurse NEVER showed up with her meds despite pushing the call light. Thankfully, my sister decided to stay with her and documented everything they failed to do, including: checking vitals, checking blood sugar meds, bringing her medications when needed, and failing to respond to the call light MULTIPLE times. Thankfully, my sister was able to help her to the restroom (she was/is a fall risk) or she would have either fallen or soiled herself and been stuck without help. So after NUMEROUS oversights, mistakes, and red flags, we ultimately decided it was in our mother's best interest to take her home and seek home health care and care for her ourselves. I truly wish I'd read the reviews on this place BEFORE my mom was rushed over there (they'd originally said she wouldn't go until Monday) on Saturday at 2pm. I hope you will seriously think about and consider all of the comments. I've been in 2 rehabilitation centers myself in the DFW area, and both were 4.5-5 star! So they ARE out tgere. PLEASE do your due diligence! For the sake of your loved one. Also, I'd like to say that there were very nice staff members. They were either very understaffed or not trained or both!
Cyrstal
4
|
March 24, 2023
My husband is at Broadmoor Medical Lodge and so far, our experience has been good. I think a lot of the staff, anytime I have questions or suggestions or anything, are always right there to help me with my answers or to make things the way I want them. My husband's room is large and he has another bed in his room (it's not a single room), and I think he'll be happier when he gets a roommate. The food is delicious. I love it. They make chicken and rice there, and he loves that. When I was there one day, they were having karaoke, and that was fun. All of them were enjoying that, and then they had a beer float. So, they do some things to make the activities fun for them.
chris cla
1
|
July 6, 2022
My father was there for rehab right before he was to be released he fell Because they left him in the bathroom alone and he can’t see broke her ribs punctured along every time I went to visit the facility his bathroom was covered in urine they never helped him bath change his clothes The food was so bad my dad lost approximately 40 pounds then after he was rushed to another hospital for trauma surgery on his lung they sent him back there again for two more weeks and it was the same nightmare all over again don’t send anybody here that you care about
Skilled caring
4
|
March 31, 2022
This is the second time our mother (92 yrs old) has been fortunate to receive the skilled care of the Broadmoor Medical Lodge staff. The first was 3 years ago for a lesser injury. This time was more serious with a more challenging recovery. My family cannot praise enough the experienced and compassionate staff - from the welcoming hostess, to the gracious housekeeping who quickly attended to our mother’s needs, to the nurses, the physical therapist, the occupational therapist, to the speech therapist, to the bathing attendant, and the Director. Our mother was discharged today after 3 weeks of exemplary medical care. All our requests were met timely and compassionately. Our mother is feisty and sometimes can be uncooperative. Still, the staff was patient with her and made sure that she understood what was best for her recovery. We did not give this lovely center a 5 star due to necessary Covid restrictions which made it a bit more challenging for everyone. For example, prior to Covid the center had delicious snacks including a soft ice cream machine. This was the least of our worries! Kudos to Broadmoor! With much gratitude to all.
Deborah
5
|
February 10, 2022
My dad was at Broadmoor Medical Lodge for full care rehab. They did a good job. My dad got a standard room and the staff was wonderful. The whole facility was nice and clean.
What you can do with Caring
Medicare
Health
4.0
Overall
3.0
Quality
4.0
Staff
1.0
About Broadmoor Medical Lodge in Rockwall, Texas
Broadmoor Medical Lodge is a Senior Living provider in Rockwall, Texas that offers residents Nursing Homes services. Contact Broadmoor Medical Lodge for more details on services and rates.
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