Alden Debes
550 South Mulford, Rockford, IL 61108
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Reviews of Alden Debes in Rockford, Illinois
2.36
(19 reviews)
Facility
2.9
Staff
3.1
Food
3.5
Activities
2.8
Value
2.8
Ty Hosfeldt
5
|
July 23, 2023
Staff was outstanding! Got totally rehabilitaded! Thanks for everything
32-Frustrated
2
|
July 20, 2021
My brother was at this facility for 2 weeks the first week & half he was improving from his stroke then one day he vomited next to his chair & started talking jibberish a sign of stroke & it took them 3 days before they figured that out & sent him back to the ER!
jody63
5
|
September 1, 2020
I was a resident there for eight days a year ago, I had physical therapy, the people were very attentive, it was very clean, and the food was very good. If I ever need that type of care again I would request to go there for care.
dissatisfiedd
2
|
January 27, 2020
Do not bring your family member here at this time. Disconnected care. Lack of accountability, deflection and dismissal of famy concerns. My mother developed wounds on her leg as a result of poor management of edema (an issue that did not exist prior to her admission there), no shower for 6 days despite our daily requests, and she was sent home with no wound care instruction, no wound care supplies, and another resident's information, not her own. Home health, now seeing my mom at home, also did not receive any information about my mom's wound. We attempted mutiple times to have things corrected and were met with deflection or avoidance. To this day, 3 weeks later, we have no information how the wound occurred, no apology, and a lack of concern from the corporate level. They are a for profit healthcare organization-- the for profit focus is evident. Do not bring your loved one here.
dissatisfiedd
1
|
January 23, 2020
Communication was poor. And continued to be poor after we asked for information. We asked for a meeting with administration and they failed to follow through twice. Mutiple excuses, no explanation as to how a wound developed on my moms foot. It took 6 days, despite daily requests for my mom to get a shower. No one took our concerns seriously. Terrible d>scharge planning. List goes on and on. Therapies were ok. But go somewhere else until they figure out better staffing and improve care.
visitor incognito 02
1
|
September 8, 2019
There is something wrong when there are no personell available to help people get into beds for the night . People ask for help and get ignored or yelled at for asking for help. Customers are told to do things for themselves. , whether or not they can . I would not leave anyone I loved here . There is no rehabilitation aspect because staff is sketchy .... Thank you .
What you can do with Caring
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
2.0
About Alden Debes in Rockford, Illinois
Alden Debes is a Senior Living provider in Rockford, Illinois that offers residents Nursing Homes services. Contact Alden Debes for more details on services and rates.
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