Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
127 Murrah Dr, Rock Hill, SC 29732
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Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
2.22
(18 reviews)
Facility
2.3
Staff
2.3
Food
2.6
Activities
1.8
Value
2.0
Summer
1
|
February 2, 2024
Dirty rooms, terrible food, staff was never informative and rude.
JB8903
1
|
November 13, 2023
I would not send anyone that I cared about to this facility. My father-in-law was sent here for rehab. Even though he had a stroke and was unsteady on his feet he was allowed to roam without a walker whenever he wanted and fell twice. He received no medical evaluation after those 2 falls. They did not inform us of the first fall, but did about his second fall. 4 times we visited and found him sitting in a soiled bed in the same clothes and brief he was in when we left the day before. Every time my wife visited she spent her time tracking down someone to actually clean him up and had to actually help them clean her father. He was not able to use his hands after the stroke and no one was helping him drink water or eat food. They lost his personal items and clothing. This is just a summary. He did not receive rehab there. He caught covid and no one knew or was giving him medications for his significant symptoms. He eventually had a seizure while there and was taken back to the the hospital and we made sure he did not go back to magnolia.
Angie
5
|
June 10, 2022
My uncle was at Magnolia Manor of Rock Hill. It was awesome. They have excellent care, attention, and cleanliness. I would give it excellent on everything. They were always there for us in terms of communication, whether on the phone or in person. My uncle was only there for a few days before he went to hospice. I have no complaints about anything.
X Client
1
|
April 13, 2021
Recently, I had a family member attend rehab at Magnolia Manor in Rock Hill. The short time she was there, she had several falls, causing her to be sent to the E.R. each time. Also sometime had to be admitted in the hospital for several days. She was at Magnolia for rehab but because of her illness she needed extra attention that the facility could not provide or else she would not have had all those falls. There was no excuse for this to happen. I trusted and expected more from Magnolia and they disappointed me each time. I had her removed for her own safety. I would not recommend this facility to anyone.
LR CLOVER SC
2
|
December 9, 2020
PLEASE do not choose Magnolia Manor of Rock Hill SC as a place to place your loved one for long term care! I've seen roaches in my mom's room. The nursing staff are not prompt to handle issues at times. I understand they have a list of duties they have to take care of, but it's like when you ask some of them to take care of a concern you have, it's like they're gonna take their sweet time getting around to it, and if you do have a complaint about something that you're concerned about, the nursing staff get an attitude amongst themselves against you and seem to purposely be difficult. I just feel that nursing homes should really scrutinize who they hire. If a person doesn't have a heart for caring for the elderly, they don't need to work there. Any "amenities" that maybe offered at MMRH seem to be low quality, which understandably may be all this facility can afford to offer.
rldsis
2
|
October 20, 2018
Smells bad upon entering the facility. My family member is in need of better health care. Evidently, they dont pay much attention to their patients. My brother has toe nails that are starting to curve. Told that he's on the list. Podiatrist visits the facility 1x every months. This has gone on for much longer than that
Magnolia Manor of Rock Hill is a Senior Living provider in Rock Hill, South Carolina that offers residents Nursing Homes services. Contact Magnolia Manor of Rock Hill for more details on services and rates.
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