St Anns Nursing Home Co Inc (the Heritage)

I am a friend or relative of a resident

The staff has a huge turnover. There are constantly new aids and nurses that are switching over to different floors or different facilities, so communicating is a little difficult. Many times we have found out that my grandfather was sitting in a wet diaper for a few hours before we get there. He has been hospitalized numerous times for stroke like symptoms but it ended up as simple dehydration. the Aids put water in his room, but do not make him drink it. The staff is normally friendly around us and they have plenty of activities for residents to participate in.