Springtree Healthcare & Rehab Center
3433 SPRINGTREE DRIVE, Roanoke, VA 24012
3
(14 reviews)
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Reviews of Springtree Healthcare & Rehab Center in Roanoke, Virginia
3
(14 reviews)
Facility
3.4
Staff
2.8
Food
2.6
Activities
3.2
Value
2.7
paulhoyos
1
|
August 21, 2023
This facility is an absolute joke and needs to be shutdown immediately. I wouldn't refer this facility to my worst enemy. The staff they have is lazy, incompetent, rude to the patients and the patients families. Even the people in the office are rude and try and talk over you All the rooms are messy and virtually never cleaned and if so, it's done half assed. This place is a joke
shuntley
1
|
August 18, 2022
Y’all need to answer call lights and take better care of you patients!
Where is My Grandma
1
|
January 21, 2022
This is a great place to put your loved ones who you never want to speak to again. It’s nearly impossible to get a hold of patients. After trying at least once every two weeks I still haven’t talked to my grandmother in months. Nobody answers the phone and when they do the patient phones are either not charged or they can’t find one.
asprouse
1
|
October 9, 2021
My family member has had a nightmare of a time in this facility. They are extremely short staffed. I cannot reach a nurse at anytime to get information about my loved one. The phone just rings. Medications were not being given correctly, causing my family member to be in pain. I spoke with many people at the facility to fix this problem, including administrators, to no avail. There are some very serious problems here.
Beckys POA
2
|
June 23, 2021
My Mom was admitted in skilled therapy in Feb. 2021. Age 97. She has fallen. She was there 2 weeks and a few days and came down with Covid. Thankfully, a full recovery. Excellent physical therapy and communication. However, that’s where it ended. No help from social department or returned calls. Multiple messages left at Financial department. No response . With contact at management the problem is passed with no further communication. Finally found an advocate for my Moms person personal care. Things in that have been better however with lack of personnel things are far from good. I feel for these folks who are over burden with so many to care for. However, the lack of response and communication is not there.
LLNJ
2
|
June 1, 2021
My dad was there for rehab after he recovered from Covid. The actual Physical therapy was 5 star but that was it. Health care was not very good and my dad couldn’t sleep at night because staff was so loud in the hall way. Nurses didn’t listen to my dad or Dr. and give him what he needed ,he ended up in the hospital for a week. When he came home he couldn’t even walk. Waste of time 😢
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Services and Amenities of Springtree Healthcare & Rehab Center in Roanoke, Virginia
General
- Resident Capacity: 120
Medicare
Health
3.0
Overall
2.0
Quality
4.0
Staff
1.0
About Springtree Healthcare & Rehab Center in Roanoke, Virginia
Springtree Healthcare & Rehab Center is a Senior Living provider in Roanoke, Virginia that offers residents Nursing Homes services. Contact Springtree Healthcare & Rehab Center for more details on services and rates.
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