Country View Manor

I am a friend or relative of resident

My mom had total knee replacement surgery and I had to find a skilled nursing facility for her to recover. I chose Country View Manor because it looked good on the internet. The choffer who took her from the hospital to the facility was in a hurry and caused the nurse to release her from the hospital in a hurry as well. She didn't get a chance to change into her clothes. In the middle of January I was afraid she might get cold so I gave her my jacket at least. I followed them to Country View Manor and saw that my mom was bleeding down her arm because her IV was taken out quickly. I got my mom in and she was taken to lunch and was given a piece of pie. I had to tell them she's diabetic, it didn't occur to the staff to ask if there were any restrictions. That almost happened again the day I took her home 4 long days later. The staff didn´t know how to use the CPM machine and didn´t communicate well among each other. The menu was the same all week. Overall I hope I never have to go back to that place.