Highland Park Care Center

About 18 months ago sadly, I had placed my mom in the care of Highland Park Care Center. There is a lot to like about Highland Park Care Center. The staff there treat you and your family member with dignity and respect. They facilities look and smell clean. They are also offer a variety of fun activities for the residents such as, Bowling, Prize bingo, Board and card games and movie nights. There is always staff on hand to answer a phone call day or night. Most of the staff can answer of most medically concerned questions about your loved one and are very supportive of the concerned family members as well. There are may positives to Highland Park care. There are also some negatives about Highland Park Care Center. As in most places that care for the elderly, not all of the people are as honest as they may appear. There were problems with missing money and clothing mix-ups after their clothes are laundered. Other than theft of money and clothing mix-ups it is still a good care facility. And I would still recommend it.

This care center is horrible!! They released by mother who has MS without telling anyone. They discharged her and sent her home in a van and then I was called by the transporter letting me know that they have been outside with my mom for almost an hour waiting for someone to let her in. No one was home at the time so I had to leave and go home and get her. Just days before the Highland Park Care Center told me that she was on schedule for 5 weeks of physical therapy and then scheduled a meeting for my dad and I to come in to discuss futher plans after the 5 weeks of therapy. When I call to talk to the supervisor about them doing this, all she could say that my mom is able to make her own decisions. Meanwhile, with my Mothers MS she cant even remember what she ate for dinner. One of my co workers had this happen to his mother as well. Never go there! They also do not have any phones in the rooms and they only have 1 tv that you have to share with your roomate but there are 2 remotes.