Deer Meadows Retirement Community
8301 Roosevelt Blvd,
Philadelphia, Pennsylvania 19152
2.9
(27 reviews)
$1,000
10400 Roosevelt Avenue, Philadelphia, PA 19116
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Facility
1.9
Staff
2.4
Food
2.0
Activities
2.3
Value
2.3
Tamika B
5
|
May 24, 2023
To start, the staff is very knowledgable and skilled in their craft. Whenever I have questions they always answer in a timely manner. The grounds are well maintained on a daily basis. There is always someone buffing or mopping the floors. The environment is clean, pleasant and safe.
Alice Glancey
1
|
December 28, 2022
My friend's father entered St John Neuman with a 1st degree bed sore. It quickly deteriorated to the point that he had to be sent to the hospital for debridement! Upon his return the bed sore continued to worsen and he was discharged to his son's home with a 4 degree bed sore! There was no home care set up, no hospital bed ordered and the family was left to care for their loved one with out any support! My friend's father is now in ICU suffering from septicemia which most likely was the result of this wound. Please think twice before placing your loved one in this facility.
JRoss1
1
|
July 21, 2022
My mother was there for a total of 19 hours. She was taken there from Holy Redeemer Hospital. When we entered the room she was laying in a bed with no sheets, no bed/guard rails, and NO AC. The nurse mentioned it had been an ongoing issue for months. The room was absolutely filthy and no one seemed to know her condition/situation. I felt absolutely awful and scared to leave that night. I returned at 8am the following morning with a fan and the woman told me I wasn't able to see her because she was on a COVID floor. I replied, "I was here last night for 2 hours and my father and I were escorted thru these same floors/wings. You mean to tell me you walked my father and I on these wings that are blocked off for people with COVID?" Not to mention my mother who has dementia and a broken femur is currently on a COVID floor? No one said a word about this when we were there the night before!! I was obviously infuriated and scared for my mother. They then sent out two managers and they could not answer any questions as to why: 1. My elderly/sick mother was brought to a COVID unit instead of the Dementia unit. 2. Why they exposed all 3 of us to COVID! 3. Why they would even accept patients and put them in rooms with no AC in the middle of July. They said they didn't know about the AC situation but that was clearly a lie because the nurse already told us it's been going on for months. As I read some of the reviews its obviously been an issue for months. At that point, they lost all credibility/respect from me. 4. Why the room was so dirty and disgusting. They both gave conflicting answers to the above questions but it didn't even matter at that point as they were clearly not truthful. All they did was blame the night shift and wouldn't take any responsibility. I called my own ambulance and got her out of there. I'm not blind to the fact that you don't get the same love/care as your loved ones would receive at home but this place was ABSOLUTELY DISGUSTING and no one knew what was going on with my mother. Hopefully this review finds senior management and they work on their facility/admissions/communication policies. I'm 44 years old and never wrote a bad review about anyone so please read this and know that you DON'T WANT YOUR LOVED ONES HERE!!
J9orange
1
|
June 21, 2022
My mother was there for a total of 15 hours for rehab. She was taken in the evening and we met the ambulance there. She laid in bed for 90 mins before anyone came to acknowledge that she arrived. While my husband & I waited for staff to arrive we noticed how absolutely filthy the room was. We had to clean off a brown substance from the rail of her bed that we assume was feces. The end of her bed was covered in a sticky substance. The floor had 2 dead roaches and a peach colored pill. This was a room that had been “cleaned” for her arrival. There was no working AC in mid June and the room was stifling. We cleaned the room knowing that we would be getting her out to there ASAP. We left at 11PM and went back at 8AM and she hadn’t been given any of her medications for CHF, diabetes, asthma or pain from 2 broken arms due to a fall. After 15 hours no meds we called an ambulance and had her taken back to the hospital. Her oxygen level was in the 80s and they admitted her. She also sat overnight soiled and now has a UTI. This all happened in 15 hours I can’t imagine what would have happened had she been there longer. Do NOT take your loved ones there. It’s not about being short staffed, this is systemic ineptitude and laziness. How anyone can care for people in absolute filth is disgusting. We have photos of how bad her room was. St. John Neumann is looking down from heaven ashamed this place bears his name.
Elaine
4
|
June 12, 2022
I have placed my husband in St John Neumann Ctr For Rehab & Healthcare, and he's in memory care. I was familiar with it because my grandmother had been in there in the skilled nursing portion. They're taking good care of him. He's safer than he was at home. The admissions person was extremely helpful. The one thing that really made me feel good is that she listened to me when I was telling her my issues. That made all the difference in the world; that somebody cared that much. That was definitely a plus. When I was dealing with her, I was also dealing with my attorney because we were looking into Medicaid at that point. When my attorneys talked with them, they were very pleased with how they responded. The very first day we went through, I was introduced to the head nurse who gave me her home cell phone number. I was really impressed that she would give me her home cell phone. I just felt that they were very caring. Although sometimes when you walk through there, it doesn't appear so because you have people moaning and whining and wandering; but I know they take good care of my husband, making sure he showered, and he's taken care of. Sometimes when I went I couldn't find him, but they know exactly where he is because he wanders throughout the floor. There are different seating rooms with TVs and stuff. I was there this afternoon. I walked in, and he wasn't in the big room where I normally see him. I went to his room, and he wasn't there. On my way out somebody said, "Your husband is over here." They knew where he was. I think they keep a really good eye on the people there. They do the best they can because every patient in there has a different issue. It has to be stressful, but I'm very pleased with the place. I feel comfortable leaving my husband there. I did go one day for lunch and I was a little concerned because what was on his plate was rice. a vegetable, and a chicken leg. He's not good with a knife and a fork to be able to do that, so I cut it up for him. I mentioned it to the staff, and she changed his chart that his meat needed to be chopped up. They're very responsive. The food looks substantial. It's a nice plate of vegetables, rice, potatoes, and a meat. Then there's juice, pudding, and milk. It's a nice sized meal. It's an older building, so there are spots where it looks like it could use a new coat of paint. Every day when I walk in there, there's somebody mopping the hallways and buffing the floors. There are people walking around trying to keep things as neat as they can. They just need a little updating. They have bingo. I was there one day when they played Name That Tune. I know they're playing bingo on Thursday, so they probably have two or three activities a week. I'm pretty sure they have more in the other unit. There are not as much in the memory care unit. He also has a hospice facility coming in, and I know they're taking him to bingo (which is actually right down the hallway). It surprised me it was cheaper than I was originally quoted because he's in a room with two other gentlemen. The room rate is lower. Compared to other places that I looked at, it's cheaper.
TAML
1
|
May 14, 2022
Absolute garbage. Filthy environment, food for residents is barely edible w little to no concern of dietary restrictions, and mostly inattentive and neglectful staff who should not being working in a caretaking field. Also, limited activities w no help from staff. A very deceiving place as it presents beautiful upon entrance, but morbid and depressing where residents stay.
Health
1.0
Overall
1.0
Quality
3.0
Staff
2.0
St. John Neumann Center for Rehabilitation & Healthcare is located in Northeast Philadelphia, 15 miles from downtown. Located between the Bustleton and Parkwood neighborhoods, the surrounding area, home to 1,526,006 residents, offers proximity to several shopping and market options. Additionally, several health centers can be found nearby, as can many houses of faith.
The St. John Neumann Center for Rehabilitation & Healthcare offers a number of short-term rehabilitation and long-term care services. On-site physical, occupational and speech therapists utilize a holistic approach to rehabilitation, which also involves physicians, therapy staff, and family. Residents have access to on-site health care professionals, including podiatrists, ophthalmologists, and dentists. They also receive 24-hour care, personalized care options, and on-site laboratory services, which include diagnostic equipment, X-rays, and ultrasounds.
Amenities at St. John's include an on-site chapel, Wi-Fi, and cable TV. Additionally, restaurant-style dining and salon services are available to all residents. Social and recreational programs provide interaction and fun, and transportation is provided to off-site activities. A computer and relaxation lounge allows residents to stay connected, and an on-site gym and outdoor courtyard ensure plenty of recreation.
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