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Paul's Run

9896 Bustleton Avenue, Philadelphia, PA 19115

(800) 558-0653 (Call a Family Advisor)

4.2

(24 reviews)

Offers Assisted Living, Continuing Care Communities, Independent Living, and Nursing Homes

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Reviews of Paul's Run in Philadelphia, Pennsylvania

4.2

(24 reviews)

  • Facility

    4.8

  • Staff

    4.8

  • Food

    4.3

  • Activities

    3.5

  • Value

    4.7

Richelle

4

December 20, 2023

I visited this facility

Paul's Run was clean. There's no odor. They had a nice cafeteria. The people themselves looked happy. The staff was pleasant and very professional. I didn't go into any of the activity rooms. I just wanted to see what the living accommodations were, and I liked the feel of the environment.

Marie

5

July 18, 2022

I visited this facility

I went to Paul's Run Retirement Community. I was very impressed. It's very well-run. And the recommendations I got were from people I knew well enough to depend on their recommendations. They had had family that had lived there, and it was lovely, but it was way out of my price range. The staffing was lovely. They had a program ahead of time before they took you up to see the rooms. And it was about Paul's Run, what their ideas were, their attitude, and their philosophy, and all this kind of stuff. It was very educational and very good. They played a couple of games which were fun, nothing spectacular but fun. Very clean, very nice. People were very sociable. You could see if they were coming back from lunch, but they weren't going up to their rooms. They were sitting around visiting with other friends and things like that instead of taking off to go somewhere else. They enjoyed each other, and it showed. They took us around, and there were activities going on when we were going out. I knew when I went up there. It was considered one of the top places in the city, and it met my expectations of what I would have expected a top place in the city to be like.

Marcia

5

December 2, 2021

I visited this facility

Paul's Run was wonderful, and the man who gave me the tour was even more wonderful. It was very nice. They have a studio apartment. It was just one big room, and it was very lovely. I found the people that live there in independent living very welcoming and kind. The staff member spent two hours with me and showed me every aspect. I told him I was very, very interested in assisted living being separate when my time comes, and he showed me, and I saw that they have their own separate area with their own staff, which was very important. I asked the staff to show me the nursing home part, and a lot of people who go in in independent living never want to see the nursing home part, but I did. I noticed that there were staff members all sitting with the nursing home residents. They were out of their rooms for the most part, and I did tell him I was definitely willing to share a room by the time I get to the nursing home part. I'm more interested in people helping me than my privacy. I highly recommend Paul's Run. I talked to two of the residents, and they said the food was absolutely delicious. If you don't like what is being served, they'll always come up with something else for you. They are very good with diet food. The layout was wonderful. The room itself was roomy. It had a kitchen area, which amazed me for an efficiency in a continuing care retirement community. I could cook my own food, and right outside of the apartment, not far, was the washer and dryer. The sitting rooms, the chapel, and the lounges were just wonderful.

Marla

4

November 21, 2021

I am a friend or relative of a current/past resident

Paul's Run Retirement Community is well-kept and very clean. The staff has been wonderful with my mom. Any questions she has, they answer and help her. She's been very happy with the food, too. They play bingo, mahjong, and Wii bowling. They also have exercise classes and entertainment. She was able to get all her furniture and everything into her room. So, it's very ample for her needs.

PhillyGuy

4

September 15, 2021

I am/was a resident of this facility

A new resident of Paul's Run Personal Care, I'm pleased with my roomy 1-bedroom apartment, the ample food served at 3 daily meals, pleasant interaction with staff at meals and during the day, and the rapid provision of transportation to medical appointment with escorts. Activities include entertainment events, bingo, religious services, some outdoors. I look forward to learning more about activities and amenities which are available.

Betty

5

September 15, 2021

I am a friend or relative of a current/past resident

My uncle is in Paul's Run doing rehab. So far, it's been superb. They've been taking the time to talk to him and try and explain every step of the way what's happening and how we can get them to report and everything and try and get him strong enough to take care of himself. And everybody has been so pleasant. I can call the nurses any time and they talk to me, which I think is very nice. It's a very, very clean place. It feels like home. Different areas where you go in and relax, and everybody there seems to be pleased. They have a nice outdoors. You can go and sit in rocking chairs or on the park bench. It's a very nice layout. They have a barbershop. He has whatever he needs. It's right there. And they also have a bus service that takes you if you want to go food shopping or do whatever you have to do. They have a terrific menu, you have your choice of what you want. If they don't have it on the menu, you can ask for it. It's like a five- star restaurant. He's been eating very well.

Deborah

5

October 20, 2020

I am a friend or relative of a current/past resident

My father is in Paul's Run, and i think it's great. He's struggling with the adjustment a little bit, and still mourning the death of my mother, so he has his moments where he's not real happy, but the facility is great. They have a really nice meal arrangement, and they're very accommodating with the COVID restrictions. It's independent living, so he has some freedom to leave for the day or go run errands, but they try to encourage them to stay in as much as they can, so they offer to do things like their laundry. The residents would normally do it themselves or they do it for them. They have a really nice chapel inside, and my dad has been going to the gym. It's just really nice. All the people I've met have been great and really friendly. I think it's a really caring place. They could do better on the activities.

garl7

3

May 21, 2019

I visited this facility

Nice facilities. Lots of activities, gym, small elevator for walker people. Movers are the worst! They do what they want,break your things, won’t let you into your apt until they put your things away- terrible. Cleaning lady 1@month. Only vacuums, does kitchen,bathroom counters and ceilings for cobwebs—20 minutes allotted! Workers have to be reminded several times to do work .

James

4

September 20, 2018

I visited this facility

I visited Pauls Run. I think it's a very good place, but they don't have a memory care facility. The appearance of the place was excellent, and the staff that I met was also excellent. It almost met all my requirements, and it is pretty high on my list. They also have a good location.

admirer

5

February 19, 2017

I am a friend or relative of a current/past resident

I know a thing or two about rehab facilities as my mother and father were in different ones at various times. This has been my first experience with the rehab facility of Paul's Run as I visit my aunt who has been there for a few weeks. I go fairly often and have been consistently impressed. First, I must say that I know rehab is not performed on the week-ends generally in any rehab facility- and that is how it is here ( from what I have seen). That said, in the other multiple offerings I feel that Paul's Run excels. The staff is not only attentive, but the ratio of staff to patient is admirable. Also, the same staff are in evidence all the time and are consistent in their attention to their job. The dining room staff is delightful and helpful, as are the nurses and CNAs. The staff appears to be serious in the objectives of their responsibilities and, at the same time, jovial and kind to the patients. The team care plan meeting was professional and on point. All in all, I give Paul's Run an excellent rating and hope that what I have so admired will continue.

with

5

December 30, 2015

I am a friend or relative of a resident

My mother is a resident. Facility offers many activities, a supervised gym, tasy meals, and is well maintained. Very pleased with the level of service provided.

Caring105125550

5

May 3, 2015

I am a friend or relative of a resident

My parents moved into Paul’s Run. There were several reasons for our decision. One, instead of one large room, it’s a natural apartment with a separate bedroom large enough for the furniture that they had. The second thing was that if they qualify to be able to move in here and if their money should then run out, they have a benevolent fund that would carry them. It has long hallways, but I told them my father couldn’t walk far. He would need an apartment close to the dining area, and that’s exactly what they gave me. My mother has dementia. She needed certain things like prompting to change clothes and prompting to shower, so that’s what she’s getting. That’s why it worked out for me. They have everything. They have independent-living; people move in here and live in an apartment. They get no assistance; their meals are provided. If they can go out, they drive; they do whatever they want. Then they have some assistance in what they call a personal care floor. They have a long list of activities from the typical things like bingo and entertainment coming in. They have an exercise program followed by a drawing followed by another exercise followed by a little game called Finish the Phrase, and there’s a community circle. They have entertainment in the evening. They have music appreciation, community courses, and reminiscing time. This is all geared towards people who have limited capacities like my mother.

Patient's Sister

1

July 13, 2014

I am a friend or relative of resident

Nice facility - TERRIBLE REHAB! My sister was admitted for post-op PT and was ignored for the first weekend. She then had some token PT, being essentially ignored by the PT and told to "do what's on the sheet." She had to ASK for training on the steps. This weekend she has been ignored again because she was informed that only two therapists were working and there were "patients who needed therapy more." This is delaying her discharge back to a normal life and only making more money for Paul's Run. I cannot, as a healthcare worker, recommended Paul's Run for rehab services.

Dad'sGirl

5

April 20, 2014

I am a friend or relative of resident

Paul’s Run is an outstanding community. After a bad fall, my 89 year-old father spent 3 months in the short-term rehab unit with the goal of moving him into an assisted living apartment at Paul’s Run. The physical and occupational therapy staff was extremely dedicated and worked very hard to get him to the point where he was able to move into the Paul’s Run assisted living section (called Personal Care). They were patient, respectful and take their jobs very seriously. He finally moved into a very nice assisted living apartment, where the nursing staff checks in on him throughout the day and night, and attends to his health and personal needs. They have been completely on top of things, very organized and systematic in the way they do things. The other day my dad mentioned a health concern and when I called the nursing station, they had already pre-emptively scheduled an appointment for him to see the doctor. The housekeeping staff keeps his apartment very clean and the facility itself if well-maintained and very pleasant. EVERYONE we have interacted with has been extremely helpful and friendly, from the reception desk through top management and phone calls are returned in a timely manner. My dad has adjusted to his new environment very well and thinks very highly of the care and attention he is getting. I have high standards and am not easily impressed. I have been VERY impressed by Paul’s Run. L. Eisenberg

Lisa35

5

August 15, 2013

I am a friend or relative of a resident

It's an excellent place. My father was in there for rehab since he had a stroke for about a month. They took excellent care of him and he had physical therapy. From there, I had him go over as a respite for one month as they offer respite. He was on personal care for people with dementia as he had slight dementia. They gave him his medication and the food included was: breakfast, lunch and dinner. It's $5,000 a month and I'll definitely recommend them to others.

Sandi3

4

July 11, 2013

I visited this facility

I thought the parking and outside entrance of Paul's Run was a lot more congested. It wasn't as suburban feeling as the others were. The apartments were down long hallways and it felt more institutional. I thought the staff there was very nice.

ajacks82

4

December 22, 2012

I visited this facility

The staff were nice and very helpful. Additionally, the facility was very clean and seemed to be a nice place to live. The location was also very convenient. The residents seemed to enjoy living there and seemed content with the amenities and the services available.

NEPhillyChick

4

November 8, 2012

I visited this facility

The facility looked clean and had neutral pink decorations, but it smelled really bad like urine throughout the whole building. It also had a big room with windows that families could sit in and meet with their relatives in the assisted living facility, which was nice. The staff was very attentive to my grandfather and spoke with him as I visited. My grandfather said that he couldn't wait to leave because he was really bored there and he said the nurses would wake him up every two hours. He also didn't like that he had a roommate who was in pain all the time and would moan loudly. There weren't any real activities to keep my grandfather busy either. He said they had him coloring during the day. Even though he was there for a problem with his arm, he wasn't allowed to walk in the hallways and had to be pushed in a wheel chair, as per company policy.

fiovino

5

October 22, 2012

I visited this facility

I think Paul's Run is very nice. It's located in a good place where you've got transportation within the facility. It's one of those CCRCs where you can go in for physical therapy or rehab and then you can move up the line to assisted living or to residential, the whole nine yards. It's a little more expensive. They have nice activities and it was a non-smoking facility.

dbowne118

4

June 12, 2012

I am a friend or relative of a resident

I thought that the staff at Paul's Run was quite friendly and very interactive with the seniors that were living there. It has a beautiful campus with lush apartments available to seniors who would like to stay in more comfortable surroundings. Outside of the at-cost apartments, the rooms available to seniors who cannot afford such amenities were still quite comfortable as well. In the future I would recommend Paul's Run to any other adult looking to provide a secure and safe environment for their elderly parents when they reach the age that they are no longer able to care for themselves..

pedro214

5

May 31, 2012

I am a friend or relative of a resident

It was a very nice environment with great employees. The food was actually not bad and people very very nice. The rooms were spacious and there was television, phone, flowers, toilets, a sink, very nicely painted and quaft walls, a beautiful ceiling, and awe-inspiring windows. The drawers fit very many clothes, as well. It is quite the retirement home with quite the knowledgeable staff. The assited living was very helpful to my wonderful grandmother. She greatly enjoyed it and was helped. The security was fantastic. However, there was once a huge robbery in the building, but oh well.many of the residents were deaf so televisions were very loud! And the security cold assist very well. This place had a lot of parking, too. There was so much parking that even the senior citizens agreed in the abundance. In closing, Paul's Run is a wonderful place with few flaws. It is recommended to live there.

T.N.S

1

August 16, 2011

I am a friend or relative of a resident

Pauls Run in my opinion is the worst and last place that you can put a loved one. The staff is not friendly, the place appears to be in desperate need of renovation, and in my opinion the patients are not well taken care of. My mother in law was in the skilled nursing section of the facility for a short period and while there the staff was unpleasant to deal with along with and unfriendly to my mother in law in front of my husband and I. We also had a hard time having my mother in-law released as the social worker would not sign off on the release and we had to continually call. If cost/insurance was not a factor my lovely mother in law would have never been in the facility.

Anonymous10

5

June 10, 2011

Other

Paul's run is a beautiful building and is very clean and well kept. Parking is very tuff, be prepared to walk because you must enter threw the front door. Security is very high. They are always increasing their measures to keep the residents safe. The healthcare unit is kept very clean, the residents are always busy with different activities. The staff has a full schedule planned threw the day for the residents.

WillowSil

4

June 5, 2011

Friend or relative of resident

My father's parents were residents at Paul's Run for almost five years until they both passed within a few months of each other. They were in the independent living section, which means they had their own apartment; one bedroom, one bathroom, galley kitchen, living room/dining room. They had access to the outside via a small patio and their front door was off a hallway that provided easy access to the dining room, recreational areas, and gift shop. The staff were nice, the building was fairly well kept and the grounds were always clean and tidy. Both of my father's parents died suddenly, so neither one of them spent any time in the assisted living or nursing home areas of the facility, so I can't really comment on those sections of the community. The food was all right; not five star gourmet by any means, but not terrible either; think cafeteria. Whenever we visited we were made to feel welcome by staff and there were usually activities being held in the main recreational area. One small thing that I liked was that are built-in benches and seating areas along some of the halls, making it easy for people to sit and chat or stop for a moment if they need to catch their breath, as I frequently saw some of the elderly folks there do. Pauls Run is an older community, as far as the age of the building but it is maintained in decent shape. There's plenty of parking and visiting hours are fairly flexible and family time and activities/outings as feasible are encouraged.

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Services and Amenities of Paul's Run in Philadelphia, Pennsylvania

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Medicare

  • Health

    5.0

  • Overall

    5.0

  • Quality

    4.0

  • Staff

    3.0

Medicare Provider Number: 395738
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Paul's Run in Philadelphia, Pennsylvania

Paul's Run is a Senior Living provider in Philadelphia, Pennsylvania that offers residents Assisted Living, Continuing Care Communities, Independent Living, and Nursing Homes services. Contact Paul's Run for more details on services and rates.

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