West Ledge Rehabilitation and Nursing Center

I am a friend or relative of a resident

I have a relative that is a resident at this nursing home. I feel, for the most part, the facility is clean. The staff seems friendly enough. They are also willing to help. There have been some issues with the roommates that have been placed with my relative. Once the staff discovered what was happening the issue was resolved. The doctors that are involved in my relative's care seem to be on top of things. They do notify us with any concerns. There have been some issues with the billing of medicaid. We have had to stay on top of that process from the beginning. A lot of paperwork can fall through the cracks and that messes up the whole process.