Southland Health and Rehabilitation

I am a friend or relative of resident

My grandmother was in this facility for rehab and came out with more problems from bed sores to blood clots and inconsistency with her oxygen treatment. The med situation was a complete disaster. My grandmother's endocrinologist had her set-up and well balanced with her meds for her diabetes. The information was provided to Southland and their doctor. Needless to say, they saw no need to even take a look at the information provided by the endocrinologist or even contact their office despite her blood sugar levels being excessively high. The arrogance and rudeness of their employees from their intake and finance staff to the dismissive physician and cadre of bad nurses was appalling. My grandmother has Alzheimer’s so her primary caretaker, her daughter and family must speak up on her behalf. The family met with that Director and after grinning in our faces and promising to get it together, we saw no improvement. Needless to say we removed her from Southland. Do not put your loved one at this place. Patients are moaning and groaning loudly and ignored by nurses. It's just not a good place. Oh and watch them with your finances. The final icing on the cake is that they overbilled Medicare.