Plaza Regency at Park Ridge

The care here was great. rehab everyday. nurses were caring and knowledgable. I will be having another elective surgeru next month and this is the place I will go. far better than the last place the hospital persuaded me to go to and I had a horrible experience. If you are looking for a clean, frinedly place with quality care, you got it

Our mother was a patient in the rehab after she had suffered a stroke. A few of the aides and 1 nurse were very good, the others not so much. There was no communication between any department anywhere in the place. We were constantly going between departments to figure out what was going on, Never signed any admitting forms. We were told the admitting officer was not in for a couple of days, he would come down eventually. The social worker was of no help, didn't set up things that she was suppose to, returned phone calls sporadically. Our mother was on a special diet - Advanced Mechanical Soft and honey consistency thickened liquids no straws; night time aides would still give here water w/straw, even when told she was not suppose to have it. LPN even was going to give meds whole, not crushed with a cup of water. Goes on and on.....

the subacute care and rehab was very good. The staff was attentive and caring. The food was average but James in rehab was fantastic s he really knew what he was doing.