Skyline Retirement Community

Skyline Retirement Community prides itself in peace and calmness, but after visiting the site I can see that their vision is just a pipe dream. Everything about the facility is loud and obnoxious. The staff is noisy and you often see groups of them chattering in the offices and hallways, ignoring patients and residents and laughing like they aren't even working! I tried to get information on the facility for a family member and I was looked at like I was stupid. Apparently they don't have time to waste on those not actually living in the quarters. I was not happy with the way things were handled. Completely ignoring the fact that the staff was rude, the rooms were way too small and the corners were sharp enough to hurt someone not paying attention. The entrance was difficult to get to and the parking was minimal. I would not recommend this center to anyone!

This is a fairly sprawling facility—offering independent living, assisted living, and skilled nursing.

This review concentrates on skilled living—where the care, response time, follow through and set-up are all wanting.

The feel is older and more hospital-like than many similar facilities. There are hallways with small shared rooms, with only curtain dividers for privacy. Even when outside caregivers are onsite, the staff is not helpful or responsive to residents; this leaves cause for concern about what happens when outsiders are not present.

It’s relatively clean, although sometimes has odors. There seems to be a big difference in the look and feel of the place from where the more cogent to the least cogent residents are housed, with the more cogent getting more and better attention.

The residents don’t seem to complain about the food, although it’s the standard nursing home fare—bland and unimaginative.

There is a calendar of events with the usual activities—bingo Wii, memory games, but there doesn’t seem to be a particular level of outreach.

While some staff members are good and caring, there’s a feeling that most of them are going through their shifts and the motions, without particular care or concern. Call lights are sometimes ignored while the staffers congregate and socialize. The staff also generally shows a lack of compassion and empathy as far as respectful end of life care.

Medicaid is accepted. Private pay rates are around $5,000 to $5,500—about average for the area.