Presbyterian Homes & Services
4290 Middle Settlement Road, New Hartford, NY 13413
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Reviews of Presbyterian Homes & Services in New Hartford, New York
3.57
(7 reviews)
Facility
3.0
Staff
3.0
Food
1.0
Activities
2.0
Value
1.0
Michelle
5
|
April 10, 2023
Presbyterian Homes & Services was clean and well-kept. It was well organized as far as community rooms and living spaces. They had plenty of activities. Mom liked the room that she is going to have very much. She was happy to know that she could bring her own stuff. She liked the fact that there was going to be more care, so she felt safer. The residents we saw were from all stages of assisted living and we appreciated that. We liked the fact that it was a come and go building. You didn't have to feel locked up. You could go out when you wanted to. Mom liked the freedom of it. The facility looked great. It looked more like an apartment building. We had very few questions because the staff answered everything completely. Kelly was wonderful and super caring. We couldn't have asked for a better tour guide.
ladybird2379
1
|
January 6, 2019
Dirty, smells, nursing staff is rude, small rooms, etc...
Tom131433
5
|
January 26, 2017
My mother was in Presbyterian for rehab. It looked very modern and clean. She liked the people there, and she said the food was good. It was 20 minutes away from her home. It was quite expensive but top notch.
Lettie561
2
|
August 2, 2016
I think they need to be more in tuned with their patients n their families.... Definitely need more staff as patients get overlooked in their care..... They need more of a variety in their menus as these are rotated every 3 weeks, need to cook food on premises n set up special dietary menus for those on them.... Higher ups need to communicate with family of patient in their facility and handle family's concerns more efficiently I would like to see more private rooms with telephone n TV I'm very disappointed with the care my family member has received since their stay here.... They definitely need changes made.....
Linda119057850
3
|
January 29, 2016
The nurse's aides at Presbyterian Home were very good. My mother needed some help in the beginning, and the rehab program got her back on her feet. I was not too impressed with some of the administrative decisions, but the nurses were good.
anonymous42
4
|
December 24, 2013
The caring and considerate nature of both the assisted living as well as skilled nursing facility staffs at this continuing care retirement are excellent. While the nursing home decor is currently outdated, major renovations will be occurring in the first months of 2014. The administrators of both the assisted living as well as the skilled nursing facilities are excellent and treat their employees and residents with the same respect and dignity that you would come to expect of a first rate organization. I highly recommend this facility.
What you can do with Caring
Medicare
Health
2.0
Overall
1.0
Quality
3.0
Staff
1.0
About Presbyterian Homes & Services in New Hartford, New York
Presbyterian Home For Central New York is an assisted living and nursing home facility in the quiet town of New Hartford, New York, close to multiple churches, including Hope Alliance Church just across the road. Visitors to the facility praise the skill and consideration with which care is provided to residents, and note the respect and dignity administrators afford to both staff and residents. The facility's modern decor is appreciated by relatives, who also remark on its cleanliness. The community's outdoors areas are open and allow residents to exercise and enjoy walking, biking and running.
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