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Pendleton Health & Rehabilitation Center

44 Maritime Dr, Mystic, CT 06355

(800) 558-0653 (Caring Family Advisorâ„¢)

3.33

(6 reviews)

Offers Nursing Homes

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Reviews of Pendleton Health & Rehabilitation Center in Mystic, Connecticut

3.33

(6 reviews)

  • Facility

    3.8

  • Staff

    3.8

  • Food

    2.3

  • Activities

    3.2

  • Value

    2.2

PattyAnt

1

September 19, 2023

I am a friend or relative of a current/past resident

My husband was at Pendelton for about 6 weeks and it was the worst experience! Physical therapy dept was the only reason I have any stars for rating! The nursing staff needs to go back to school! They didn't swab the skin prior to an injection of insulin! This is common practice and the nurses ignore common health practices! My husband was there recovering from a broken leg that required surgery! They did not check his leg under the cam boot and he ended up with pressure sores and had to have his leg amputated! Worse facility for skilled nursing care! Stay away from this place!

concerned2022

1

February 11, 2022

I am a friend or relative of a current/past resident

Must be short staffed. My loved one needed assistance and it was barely given. Would wait hours for a glass of water. The Dr Benson spoke down to us as if we were second class citizens. I would not send my dog there.

Provider Response

We regret to hear that you are displeased with your recent experience. We want every patient to have a good experience. Feel free to contact to discuss your concerns further.

Mopa

4

May 14, 2021

I am/was a resident of this facility

Staff is very friendly and helpful. Rehab has been challenging and what I needed.

Provider Response

Mopa, thank you for your kind review; we are happy to pass along your comments to the team here at Pendleton Health and Rehabilitation Center! Thank you so much again for your feedback! We hope you have a great day!

Tanje

4

May 3, 2021

I am/was a resident of this facility

After being at another Rehab Center recently, I was very pleased with ALL the staff at Pendleton. There was more than enough staff to take care of my needs, and most always done with a smile. The facility was old, but kept extremely clean. The nurses were always there to answer questions. The PT and OT personnel did a fantastic job getting me back to my normal self. I would recommend Pendleton for those who are willing to be nice to the staff, keeping in mind, if you are nice to those who are helping you, they will be nice in turn.

Provider Response

Tanje, your wonderful feedback and rating mean a lot to us. We always strive to provide quality service to every resident and patient, and are pleased to hear that you enjoyed your experience here at Pendleton Health and Rehabilitation Center!

Willie S.

5

January 6, 2020

I am/was a resident of this facility

Pendelton's staff/nurses, were friendly and helpful. The rooms were large, clean and comfortable. My needs were met sufficiently. I enjoyed physical therapy. The food was average.

Provider Response

Willie, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let others know! Have a great day and happy new year!

retired nurse sue

5

January 2, 2020

I am/was a resident of this facility

My stay at Pendleton was excellent. Made my rehab actually fun. My room was private with lots of room to maneuver a wheelchair/walker. If you needed anything the staff would go out of their way to get it for you if available or allowed. Housekeeping was superb. Cleaned room every day. The nursing staff was great. Meds and treatments given on time. Answered my questions and addressed my concerns. PT and OT excellent. Planned an exercise program specific to your needs and also offered extra like "group "exercises. They worked with you, didn't feel rushed. Everyone very friendly and polite. The food was good with a menu that allowed choices. There was plenty of different amenities "ie" bingo, card games, movies, support groups like Alcoholic Anonymous. Music, table games, social clubs, quilting and so much more. The staff encouraged participation but it was totally up to you what you wanted to participate in. I would not hesitate to return if I needed rehab or would refer to friends and family. They ALL made rehabilitation fun!

Provider Response

Sue, we're glad you had such a wonderful experience with us! Thank you again for taking the time to let us know how we did, means a lot! We hope you have a great day!

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Services and Amenities of Pendleton Health & Rehabilitation Center in Mystic, Connecticut

General

  • Resident Capacity: 120

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    3.0

  • Staff

    3.0

Medicare Provider Number: 075341
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

About Pendleton Health & Rehabilitation Center in Mystic, Connecticut

Pendleton Health & Rehabilitation Center is a Senior Living provider in Mystic, Connecticut that offers residents Nursing Homes services. Contact Pendleton Health & Rehabilitation Center for more details on services and rates.

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