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Reviews of Cooper Ridge Health Care


Average Rating: 3.0 based on 5 Reviews

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Cooper Ridge Health Care
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Posted by Kathi4 June 27, 2013
2.0

I am a friend or relative of a resident

Copper Ridge Health Care had in-staff physical therapist and that was very good. The management was very good but the front office and financial department were terrible. Their marketing people and manager were aware and tried to correct what needed to be. The facility was clean. Although, they were more worried at remodeling the facility than to the residents. Understaffed and inexperienced staff when it came down to the aides and CNA's. The nursing staff in the rehabilitation area for older people were not helpful, had poor communication and sometimes they did not know where anybody was. They were careless and they transported my mom to the doctor in the middle of winter without a coat and shoes, only a blanket over her.


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Cooper Ridge Health Care
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Posted by friendofall June 25, 2013
5.0

I am a friend or relative of resident

My loved one was here on the short term rehab side recently. The staff truly acted liked they cared. The therapy was outstanding and Dad was able to reach his goals in no time. The communication was great, the facility clean.


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Cooper Ridge Health Care
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Posted by jeffreya February 19, 2013
2.0

I am a friend or relative of a resident

My mom went from the hospital to Copper Ridge Health Care. I go there every day, and I don't consider that a nice facility. They definitely need some improvement, especially in the Alzheimer's unit. All they do is feed the residents, put them all in the activity room, and just have a TV on and leave them unattended. I've seen very little activities. Most people are in wheelchairs and there are few people that are walking. They have aides there but they wander off and do different things. I don't think you should leave a group of 20 Alzheimer patients unattended even if it's only for 15 minutes.


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Cooper Ridge Health Care
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Posted by wjgrif March 28, 2012
1.0

I am a friend or relative of resident

The Legacy Rehab Center is the worst ever. I would suggest never having anybody you care about go to this facility for rehab. My mother was there after having major back surgery and fell 4 times in the month she was there. One of the times she fell, they say they did x-rays and everything was fine--not so! Took her back to the surgeon and she has fractured her spine--this is after them saying she was fine. One of the times we activated the nurse call button because she needed help, it was at least 45 minutes before they came in. The response when they finally walked in was, "What do you need?" There were one or two of the aides that acted like they cared, but everybody else, including the case worker, did not even seem to want to do their job. We have dealt with other rehab centers and would never recommend this place to our worst enemy! I wouldn't even give it one star.


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Cooper Ridge Health Care
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Posted by jolyn November 20, 2011
5.0

I am a friend or relative of a resident

this is a beautiful facility. It is clean and homey looking and has nice paintings on the walls. It is spacious and they have a lot of interaction with the residents. The alzimers wing is plesant and you don't dread going in there to visit.


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Medicare Ratings

Medicare provider number: 465108

Health
2.0
Overall
2.0
Quality
4.0
Staff
3.0

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