$2,800
Munster Med-inn
7935 CALUMET AVENUE, Munster, IN 46321
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Reviews of Munster Med-inn in Munster, Indiana
3.04
(23 reviews)
Facility
3.1
Staff
3.5
Food
2.8
Activities
3.3
Value
2.9
Gail
5
|
January 25, 2024
My mother-in-law is on the 5th floor dementia Lockdown. She is doing so much better than she was at home. Her clothes are clean and the floor is very clean and bed is very clean. The staff is very attentive and nice and caring. The Head nurse is excellent and the social services person is on top of things. We had some family issues and they were all involved and took all precautions needed. I cannot comment on the food because I have never eaten it but she eats all of it and says its good.
Scott
4
|
November 9, 2023
I've been at Munster Med-inn for six months now. It's more like rehab and a nursing home than like assisted living, but I get around and I come and go. You got the Dollar Tree, Taco Bell, and Burger King here, you got all those places around here where I can walk to. My family is close, and one of the reasons why I don't want to go anywhere is because I have everything here. I don't have a problem with anything. I'm sure assisted living has more activity than we have here, but they do pretty well with activities and all. I just got done watching a movie. They had a big movie thing and they got popcorn. My room is fine. I don't have a roommate. I got the room all to myself. And that's another reason, too. If I had to be with somebody, then I'd be gone. I'm in a private room. For activities, they go to bingo. They had an ice cream thing the other day. They had movies. They have people that come in and entertain. They have all kinds of things that they do. I'm not disappointed with that at all. I think the activity people do what they can the best they can. They do a fabulous job. I'm taken care of well. I'm not complaining. Food could be a little bit better, but food is like that everywhere you go. I have no problems with the staff, too. The value for money is reasonable.
Koss
4
|
May 10, 2022
I can only comment on applicable exposures in the care of my mother going through rehab. The rooms are adequate but would be an advantage where applicable if there was a safe in the room where requested. The food is fair and the only complaint is the veggies are overcooked and bland. The staff are helpful enough but their plates are full. The non-skilled help are pleasant but was surprised to find they are outsourced so service and training are an extreme hardship to find quality help for the nurses and staff. The rehab crew are excellent and diligent. My complaint would be the phone service. The phone rings and rings especially when transferred to a staff or nursing station. They could use a full time receptionist with backup and not a recorder. It is important to communicate with personnel. With budget concerns an extra person to answer calls at each station would help frustrated callers. Continuous improvements should not be hindered by budgets and realize this is a difficult task caring for the old and rehabbing patients. So if rehab is your main concern, this has excellent ratings from me.
Maryluk
1
|
June 8, 2021
Do not place anyone at this facility. When calling this place to get updates It was impossible! No one answers the phones there. Also was never allowed to visit! They would always blame covid but I dont believe them. Finally when my family member was discharged from rehab she looked awful. Couldn’t even walk and seemed very drugged up! Also was missing her dentures! I asked about them and they said they were in her bag with belongings. When I got home and checked she only had her upper dentures and missing her bottom dentures. I’m sure that’s why she wasn’t wearing them so I wouldn’t question where are the bottom teeth. She looked so frail and like a skeleton! Bruises on her face and hands too And bloody lips. She went there just for rehab after a brief hospital stay and ended up being in worse condition ever! I called to talk many times to someone and never got a return call or no one ever answers! Keep your loved ones away from this place! I’ve heard nothing but horror stories since now about this place! This place needs to be shut down!
BeVeryAfraid
1
|
February 6, 2021
Kitchen staff apparently cannot read instructions in english. Routinely ignores allergies preferences and requests. Medicines are very late often 3 hours for pain meds. Scripts run out and reorders not made until after all gone. Deliveries from pharmacy promised by afternoon most times do not arrive at all or not until 4 am. Call buttons usually answered in 20-30 minutes (long time when you are bleeding). Toilets routinely clog / overflow. Housekeeping staff retired/quit so very little cleaning if any. Calls for maintenance after 5 or on weekends are almost always just left as messages instead of using ON CALL numbers. Overflowing toilets cannot wait till Monday!!! Bottom line: Be Very Afraid...
JilC
1
|
January 12, 2021
If zero stars was an option that’s what this place would receive. Our Mom was sent there from the hospital & immediately we knew it was the wrong choice. The only staff she said was nice was the physical therapists. The nursing staff was cruel! Why are you in this field if you don’t care for patients?! She suffered from C-diff & would push the call button. She said they wouldn’t come for 30 minutes! By then she’d have accidents that she was already embarrassed by — then to get yelled at for it! Food was cold & gross. She ran out of minutes on her cellphone, we would beg them to give her a message, BEG & they would promise to & never did. We had no way to talk to her. Five of us siblings spent hours trying to get ahold of a live person to get an update on her condition. Unfortunately she had to spend her birthday there. She was sent candy & flowers by my brother. She received the flowers but apparently staff seemed to have eaten her candy. We picked her up after two weeks & hardly recognized her. Felt like she was being held hostage. We got her moved to a facility closer to us & just to get them to fax over paperwork was another issue. Finally the administration of the new facility had to contact them because after promising us they wouldn’t sent it over. The real kicker? They LOST HER FALSE TEETH! Didn’t bother to call or let us know. Nothing like kicking the elderly when they are down. Feel horrible for the people there that have no one standing up for them.
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Services and Amenities of Munster Med-inn in Munster, Indiana
General
- Resident Capacity: 225
Medicare
Health
1.0
Overall
1.0
Quality
1.0
Staff
1.0
About Munster Med-inn in Munster, Indiana
Munster Med-inn is a Senior Living provider in Munster, Indiana that offers residents Nursing Homes services. Contact Munster Med-inn for more details on services and rates.
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