From the Provider
Reviews of Kindred Transitional Care and Rehabilitation - Monroe
Average Rating: based on 1 Review
Words cannot begin to describe the horrific experience that my mother and me entire family went through at this facility. From a beligerant administration to an incompetent medical director to an overworked nursing staff...the experience was a true nightmare. The sad fact is that it is one of the few facilities that take Medicare and a tube fed patient. My mother was repeatedly mis-diagnosed and neglected. She developed numerous facility born infections, a sytemic yeast infection that ultimately manifest itself as the most hideous rash. My mom's skin sloughed off. I really stuggle to go back thriugh this. Unreturned phone calls, unchanged undergarments for hours. I really can't go on. Think of the worse case scenario. Some of the nurses and cna's really tried, but they were both overworked and under sever restictions. Others just didn't care. My poor mom. This wonderful, loving person. To be subjected to this. No concerted effort to rehabilitate her. Please note that I am a physician. Unfortunately I am not licensed in NC. The uncaring management are a disgrace. Please!!!!!! do not even consider alowing a loved one to go to this facility. 6 months of hell before we just brought my dear mom home. My mother almost choked to death one nght when her t. tube filled with secretions. No one was checking on her. By the grace of God my brother walked in. She was BLUE!!. Incidentally, this horrible incident was not in the records. My brother is a physician as well. Need more? May God protect the poor unfortunates in this place. They once had lives, dreams and a future. Most impotantly...DIGNITY!
I saw the review of your experience at Kindred Transitional Care and Rehabilitation "“ Monroe on Caring.com and I wanted to reach out to you to see if there was anything we could do. Please feel free to contact the Kindred Hotline at 1-800-359-7412. The Hotline is available 24 hours a day, 7 days a week. You can also send an email to email@example.com. I have given them a heads up that you might be calling.
Thank you, Ryan Squire
Medicare provider number: 345254