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Reviews of Care One at Evesham


Average Rating: 2.3 based on 3 Reviews

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Care One at Evesham
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Posted by Jim84003450 May 29, 2014
1.0

I am a friend or relative of a resident

My mom was over at CareOne at Evesham when she fell a couple of years ago. She was there for about three weeks. In terms of cleanliness, they're average. However, I think their service was very poor, actually. The reason my mom went in there was to get therapy, and it was kind of ridiculous when you looked at the total time spent there. She only went to therapy once a day for about an hour. We also had some difficulties when she was there. On one occasion, without giving us any prior notice, they moved her to the hallway, sitting outside with about 20 other patients. We were wondering why this was going on, and the excuse from the head nurse at that time was that they were moving two patients who had similar types of ailments. That's not a reason for me. As it turned out, they were moving her into a room without air conditioning and without the proper bed. We had a whole lot of issues there. I would not recommend with this facility. I was not pleased with this place.


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Care One at Evesham
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Posted by PhillyDom October 14, 2011
1.0

I am/was a resident of this facility

CareOne is severely understaffed. On more than one occasion I waited an hour for a response to my call button. At nights and on weekends, the facility would have four nursing aides to handle 60 to 70 residents. The facility laid off the overnight shift in the laundry, with the result that there was not always enough clean towels and linens to go around in the morning.Would-be residents should be aware that CareOne bills separately for the room television ($6/day) or telephone ($4/day), a s well as twice-weekly personal laundry service ($4/day). The twist is that the daily fees accrue from your first use, and continue to the end of your stay. For example, if you use the phone on the first day and never again, you will be billed $4 for each day of your stay.The food was was on a par with institutional food. Residents had several choices for lunch and dinner; however, breakfast was determined by the kitchen, with little input from the residents. Oddly, the facility considered lunch the main meal of the day, with dinner a lighter meal (sometimes not much more than a snack).The medical staff was for the most part competent. Residents rarely saw an MD, though, usually a nurse-practitioner handled residents in need of medical attention.The director of therapy stands out (her first name is Kate). She was very helpful, even on concerns that were not necessarily her department. For instance, when I asked her about computer access, she persuaded the facility to purchase a laptop for patient use.On my way home, the ambulance team transporting me home told me that CareOne was the best facility in the area. Considering my experience there, that's a frightening thought. I can not recommend CareOne unless there was no alternative


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Care One at Evesham
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Posted by pierre4192008 September 16, 2011
5.0

I am a friend or relative of a resident

This facility is located in a beautiful area with lots of trees and landscaped grounds. Upon entering this facility you are greeted by a Receptionist who will direct you the correct area. The rooms are appointed nicely with furniture . The telephone was given to residents in each room. The food was described by my loved one as "fair".

The staff seemed to cater to all residents needs in a timely maner. They did have a huge Dining Area that the family of the resident could join them for dinner for a nominal fee per meal. You could walk the grounds both in and out with your loved one. The grounds had outside tables w/umbrella's.

 It seemed to be a well managed Nursing and Rehab facility.  It seemed to be a larger populated facility; but, the staff seemed to be proportionate to the residents providing excellent care.  Overall, this facility, in my opinion was great.

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Medicare Ratings

Medicare provider number: 315464

Health
3.0
Overall
4.0
Quality
5.0
Staff
3.0

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